Store not working (on desktop)

[winged imp]

I have tried clicking on the store icon to purchase Prem., however, nothign happens when it is clicked. The Prem. skills are also greyed out and unclickable. I have tried force closing the game, uninstalling, etc. and nothing works. I have tried using alts and it does not work for them either. However, if I sign in via my phone (iOS) the store works. I would prefer to purchase prem. through Steam and not iOS.

I believe this issue is just happening with me, because I have asked people in chat and friends of mine that play the game, and it works for them.

Any help is appreciated, thank you!

[brazen ruin]

do you launch the game through steam or through the exe/taskbar ? if you dont launch directly through steam their side of the shop functionality wont connect to it and the shop doesnt work

[winged imp]

I am launching through Steam

[verbal sluice]

Double check that you have Steam overlay enabled

https://help.steampowered.com/en/faqs/view/3978-072C-18DF-FBF9

[winged imp]

it is enabled

[verbal sluice]

Hmm what about on the game itself?

You can find this under Properties of the game

[winged imp]

yup lol

[winged imp]

I should also mention, this worked like 4 days ago just fine.

[verbal sluice]

Are you on the latest build (I believe that's 1.5012?) .. Could also try verifying the game files

I'm leaning towards this being a problem with Steam somewhere though. What happens if you press Shift + Tab while focused on Idle Clans?

[winged imp]

I am on the latest build, 1.5012
I just verified the game files, nothing

When I shift+tab while in Idle Clans, it does as normal. Pulls up steam overlay with friends list, exit game tab, and the UI overlay at the bottom.

It works for me on iOS, which is weird, and like you said.. may be something with Steam. I'm not sure what though

[winged imp]

any update on what I can do to fix this or ideas?

[verbal sluice]

Really not sure.. It's strange that the overlay is working, but not the store overlay

Maybe back track and see what programs you installed around the time when it stopped working? Or re-install Steam?

[loud yoke]

when you opened thru steam you only had 1 open?

if you open 3 thru steam the 2nd and 3rd window wont work with steam. it is as if they were open via exe.

[bold kraken]

I almost made a post then found this, I am getting same issue, sometimes the shop works most the time it just gives an error

[loud yoke]

screenshot of error please

[loud yoke]

and does it happen when you only have 1 open through steam?

[bold kraken]

1 sec i'll grab it

[bold kraken]

yes i only play with 1 instanced open and sometimes it works sometimes it dont

Here is the screenshot

[loud yoke]

ah might be steam itself acting up

but will make note

@lethal zephyr for awareness

[bold kraken]

my overlay works just fine just the shop is buggy.