#I can't log into my account
9 messages · Page 1 of 1 (latest)
What is your username? Is this happening on Steam or Mobile (Android/iOS)?
Do you get past the login screen, or does it stay stuck on spinning? Any error messages as well?
Username: arpia
Mobile-Android
If you pass the home screen and the message to write an email or ask for help here appears
Hello, I don't know what's happening but they still haven't solved the problem. Can these be solved?
@polar zinc
Do you get logged out during the loading screen or are you loaded into the game before being kicked? What error message do you get? Are you able to check if you can access the account from another device?
What happens is that when I click start section the game starts, but after a few seconds it takes me out and what is in the image appears
I have no possibility to open it on another device, I only have this one
Are you able to log onto another account? Could you try changing the game language to English from the settings button in the bottom right? Probably not related, but worth a shot