#jewel thread

1 messages · Page 1 of 1 (latest)

silk mica
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Please use this thread instead of the main support channel 🙏

proud heart
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If it will get me any kind of help then sure 😀

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If it does not I will keep trying in the designated support channels

silk mica
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It will be at least better than spamming the support channel 😂

proud heart
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I wouldn’t be “spamming” the support channel it I actually got help

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Over the past half year

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You really don’t get it

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Im just trying to get assistance my guy, there are plenty of devs and higher ups to help

silk mica
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I get it

proud heart
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Ive been playin it cool for months and months

silk mica
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But for everyone else it looks like spamming

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And spam won't lead to help

proud heart
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Okay how do I get this help you speak of

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Because help would actually solve EVERYTHING here

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@proud heart Hi can I please have assistance on my ban😀 I made multiple emails to the link you sent me and have gotten nothing back

silk mica
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Be nice and patient, don't spam Requests etc

proud heart
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Ive made two requests

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Ive been patient trust me

silk mica
proud heart
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Tell me then

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What is a man suppose to do to get help

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Cause I’ve tried everything you have listed

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None of that has worked, time after time

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Imma be honest, the only way I’ll stop looking like a spammer is if I either get help or banned

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Hopefully we can go with the “help” route

silk mica
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Just wait.. let it cool down and come back with an genuine apologie and Iam positive they'll get back to you

proud heart
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Lmao dude

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7 months after the ban

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I typed a huge apology letter

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Actually meant it

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Im passed that and made amends with the dude i called braindead

silk mica
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Well going into other channel complaining doesn't help

proud heart
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Maybe he really was disabled and braindead so thats why i got banned, who knows

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Ive gone in only one channel

silk mica
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Infact it will make it only worse

proud heart
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Labeled as support

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Asking for support

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So like?

silk mica
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Ask once, not 20 times

proud heart
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Ive made two letters of apology over the year

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Have come in here a couple times a month

silk mica
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And always be nice in your requests 😉

proud heart
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Nothings worked bro

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Trust me

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I made sure they sounded real peachy

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You dont fucking get it bro

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You just dont

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I have done everything you are telling me to do

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Ive been doing it for a very long time

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Letters, checked. Patience, checked. Ask promptly and nicely, check.

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So I have ONE thing left to do, which is to basically riot, which also won’t work, so then tell me sir. What will work?

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Dont tell me emails work because they do not

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Dont tell me patience works because it does not

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Dont tell me writing a letter works because it does not

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Legitimately all of this could be resolved with support actually SUPPORTING. Im not trying to stir up drama or more problems, but there is no other way to say it

silk mica
proud heart
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Doing what?

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Causing some form of disturbance after months of being ignored?

silk mica
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We've told you more than once to open a ticket, if they choose to keep you banned accept it

proud heart
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Like yeah man, Im pissed

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And you would be to

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Yeah but ive gotten zero closure

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Thats what im saying my guy

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Like there is no support

silk mica
proud heart
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You guys are like robots. Jenny just sends me the offworld website as support like i cant find it myself

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And I get told to do the same thing over and over and over

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Driving me nuts

silk mica
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Well thats how support escalation works

proud heart
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Who am I disturbing who dont have to do with supporting me?

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The only person ive spoken to is you and jenny bro

silk mica
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The devs you've DMed

proud heart
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I wonder why

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Ive dmed other devs

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Maybe cause months of being ignored?

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Use the head you got brother

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Im not a bad guy. Just really fed up

silk mica
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Yeah, so they will just tell the community team "oh problem player XYZ started DMing us"

proud heart
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By the way NONE of the devs got back to me once

silk mica
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Don't see how this should help you

proud heart
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Except i am not a problem player

silk mica
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Why should they get back to you

proud heart
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I have just been asking for help kindly the past half year🤣

silk mica
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They are devs, not support

silk mica
proud heart
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They should get back to me because ive made multiple emails, very formal. Ive been patient, and sincere in my apologys, and my offense is not deserving of the punishment I received

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Hey man, if i got rejected thats fine by me, their game not mine

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Any form of closure would be lovely

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Im not begging for a lift off my ban, im begging for a chance to be looked at

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😀

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Look how much of a problem I am in this message

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Real toxic individual

silk mica
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Evil doesn't have anything to do with gamebans

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And they have a lot to do, and received a lot of unwanted DMs

proud heart
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Another clear example of being a problem player

silk mica
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Ofc they won't read them

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It's not even their job

proud heart
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I dont know these things

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All i know is ive gone to the people whos job it is

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And have gotten nothing

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See where the confusion is immer

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Do you see my point of view and frustration?

silk mica
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Well calling part of the community team stupid names isn't smart

proud heart
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Ofc it isn’t

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Ive made my amends

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Written two letters and apologized personally

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I agree it was extremely immature and uncalled for

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And rude

silk mica
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Having valid criticism or a nice argument with team is totally okay and possible

proud heart
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Agreed

silk mica
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But if youre offensive what do you expect?

proud heart
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Well I’m not offensive

silk mica
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An server admin will Bann you from his server for stuff like that

proud heart
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So I would expect the same treatment

silk mica
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You've literally received the same treatment

proud heart
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I understand what I did wrong

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Ive made multiple letters of apology

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And have seeked to make amends

silk mica
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You've choosed to not abide the rules, and they've punished accordingly

proud heart
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Right, I got my steam account gamebanned through eac

silk mica
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Everything else is not a topic to discuss with me, this discord or anyone else

proud heart
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Now If I go through the system, will i ever get the same treatment ive treated the system with?

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Like a reply, assistance, any kind of hell

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Help

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Closure etc

silk mica
proud heart
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Thats where the confusion is

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I know that a permanent game ban is not deserving of what I did

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So I am following the system and the tools given to me to go against it

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I think any rational person would think that it is certainly a harsh punishment

silk mica
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I'll close this thread as it won't lead to anything