#PC Crashes on startup.

1 messages · Page 1 of 1 (latest)

pallid peak
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I can't get past the intro movie when I click to skip it crashes my PC and causes it to restart.

timber reef
# pallid peak

this log doesn't look complete, is this from the /crashes folder?

pallid peak
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local/squadgame/saved/logs folder

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There are no /crashes folder for me

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for me its /crashreportclient

timber reef
pallid peak
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I launch the game, intro movie starts, I click to skip it and my pc crashes and restarts

timber reef
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what does that crash look like? bluescreen or just power off/on

pallid peak
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power off then on

timber reef
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this sounds like an issue with your hardware. possibly power/power supply related. every other game you play is fine?

pallid peak
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Yes. This issue started before UE5 i upgraded to a 5070ti from 3060ti. I reinstall operating system, did clean driver install. And even after UE5 same issue

timber reef
pallid peak
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1000W i forget the brand

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its good runs tarkov lol

timber reef
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and can you install HWiNFO and check your system voltages to make sure they're all +-15% what they should be?

timber reef
pallid peak
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yeah

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voltages look good

timber reef
# pallid peak voltages look good

watch/record them through a game launch to make sure they dont dip. if they dont and power seems solid i would run GPU compute and GPU vram stress tests/benchmarks to try to reproduce the issue. if you can, might be a warranty. if you cant, id guess either squad black magic or something more subtle and devious

timber reef
pallid peak
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To be honest it could be the PSU. It's atleast 5 years old.

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It may not be able to handle the power draw and be crashing

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I literally tried everything, clearing dx cache, clearing nvidia cache, reinstall OS, driver update, etc.

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It worked with the 3060ti so maybe it had a bit of headroom wattage wise

timber reef
pallid peak
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It's 5 years old and my dad got it from me from e-waste lol

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so its probably seen much more use xD

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Ill use the voltage tracker but ill only be able to upgrade in like 2 months ill let u know then lol

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But that's got to be the issue especially after swapping hardware.

timber reef
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be careful with power issues because bad power can damage things