Unable to start templates

[spark blade]

I'm trying to start up either of two templates by "hearmeman" (hearmeman/comfyui-wan-template:v2 and hearmeman/comfyui-wanvideo:v9) both get stuck starting cuda and give an error in the system log. I've tried different L40's and H100's in different locations and have tried both with and without network volumes. I'm in contact with the author of the template and he is able to start it on his end. What's my move here?

[worldly hill]

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[ruby tinsel]

@timber gulch

Seems to be some internet error righr

Which region and is it community or secure cloud?

[zenith isle]

@spark blade

Escalated To Zendesk

The thread has been escalated to Zendesk!

[timber gulch]

I tried to help troubleshoot this and couldn’t, I managed to deploy these templates several times across different regions and GPUs, other users reporting success as well.

[ruby tinsel]

So Couldn't replicate the same error?

Seems like some rare network error

[spark blade]

secure cloud, used KS region for my volume, then an EU server without

[ruby tinsel]

Both got this error?

[spark blade]

i have a basic pytorch pod running right now. no issue with connecting to that.

[spark blade]

yes

[ruby tinsel]

That's weird

[spark blade]

you know those things that people say only happen like 1% of the time? all my life i've been the person those things happen to 🤣

[bronze granite]

Usually I am the one that breaks everything everywhere haha

Its a useful skill when your quality testing software

[spark blade]

i've learned so much breaking stuff. today i've learned how to set up and run my own template, lol.

[bronze granite]

I have my own templates to, although mostly for others to use

[spark blade]

i'm a construction worker. i'm not supposed to be here 🤣

[ruby tinsel]

@agile cliff This one is kind of similar to the cluster problem in general

[agile cliff]

oh

Interesting

One sec.

[ruby tinsel]

but its yesterday