#Canvas is Crashing
1 messages ยท Page 1 of 1 (latest)
Reinstall canvas, that's how I fixed mine
And before you do the reinstalling, check if you have bypass update disabled. If you didn't, please disable it and try again
If this still doesn't work, delete the app data, then reinstall
Thanks a lot buddy
It really worked guys
i tried reinstalling and disabled bypass update but it still crashes for me ๐
i have the same issue and did exactly this but instead of crashing it says game data is corrupted :(
Check if you've got the latest sky or tsm update
Install Sky 0.32.1
what is the difference between these sky you are saying and the normal one?
This one I am saying is the latest sky version which you can find on the play store, Canvas 1.6.9 works only with this version, any other version will show Game Data is Corrupted error
bottom left is the version i see when i open sky normally after updating
it's the right one correct?
sky is 0.32.1
canvas is 1.6.9
tsm os 0.21.0
yep, same here
thought it was jus me
Disable bypass game update
Or anything you have enabled in the settings
where?
yup everything is off
the gear icon when u open canvas
You might need to make me a screen recording
ok holup
here it is
Do you have smart app assistant on your phone?
Also have you tried reinstalling canvas?
im not sure what a smart app assistant is ๐ญ
and yes i tried reinstalling canvas as well and deleting app data too
What's your phone name?
Your phone should have smart app assistant
I need the log that it gives you
hmm that's weird i dont seem to have it on my phone. i also checked in system apps i uninstalled but its empty
ok um how would i be able to look for the logs for the crash? i see the app here but i cant see it when i scroll in my phone's main menu
You can't see logs directly from here , either you needa use inbuilt log catching feature for your smartphone if there is one or use a 3rd party application.
Just clear Canvas data and it won't crash anymore