#No sound

70 messages · Page 1 of 1 (latest)

atomic sparrow
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I have no sound ingame, I bought it in Steam and the sound didnt worked, now i bought it on Xbox Gamepass and its still not working. I have a Logitec PRO X Headset and never had sutch a problem.

bold sentinel
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Can you try adjust all sound settings to 0 and to max again?

atomic sparrow
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yes i tryed

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its not working

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if you want we can hop in to a call and then i can show you

bold sentinel
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can you start game and sent player.log

atomic sparrow
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how do i do this ?

bold sentinel
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C:\Users\ USER\AppData\LocalLow\Fire Hose Games

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there should be player log file in this location

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for Steam version

atomic sparrow
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i deleted it on steam only have it now on the Xbox game pass i chargebacked the game on steam

bold sentinel
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this folder most likely is still there

atomic sparrow
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its not there

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there comes a error

bold sentinel
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no no

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User is whatever your account name

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C:

atomic sparrow
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ah kk xd

bold sentinel
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Folder Users

atomic sparrow
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i dont know how my C is named how can i check it ?

bold sentinel
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where is your Windows installed

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that drive

atomic sparrow
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on my pc in the c

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thats my playerlogs

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i found it

bold sentinel
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ok, thank you!

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sent it to our code team

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SystemNotInitializedException: [FMOD] Initialization failed : Output forced to NO SOUND mode : ERR_OUTPUT_INIT : Error initializing output device.

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FMOD is our sound engine

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there is issue with Default sound output in windows

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whatever you have as Default sound output have some issues seems to be

atomic sparrow
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what can i do ?

bold sentinel
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go to sound settings and check Sound control panel

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and please screenshot what is there in sound output devices

atomic sparrow
bold sentinel
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and second, open Sound mixer options

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run game and screenshot to what sound device game is assigned

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it sohuld be something like this but also with Techtonica

image.png
atomic sparrow
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cant even see Techtonica

bold sentinel
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there is droplist above with devices seems to be

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can you check what other devices is there?

atomic sparrow
bold sentinel
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when you set it to Realtek is list of apps changes?

atomic sparrow
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yes only discord shows up not the System Sound anymore

bold sentinel
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so when you swap this, Techtonica not found in any list?

atomic sparrow
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nop

bold sentinel
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Something is up with output device

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I sent everything to team, if there will be any updates I'll ping

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for now I can only ask to try any other sound device and set it as output and to default and try with it

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maybe it is headset compatability issue

atomic sparrow
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I just for a update thy

bold sentinel
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ok I got responce from dev team

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#🚩-known-issues message

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it is one of the known issues

cerulean kestrel
# atomic sparrow

Hey Scurgee! Can you try going back to this screen, right clicking on Realtek Digital Output, and selecting "Disable"? I'm very hopeful this would fix it both on Steam and Game Pass

atomic sparrow
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I will try later, thy very mutch

runic hound
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I'm also having the same issue with no sound. I use the Arctis Nova Pro headset and have tried all of the steps listed here and in the know-issues with no luck.

atomic sparrow
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It worked thy

atomic sparrow
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@runic hound

runic hound
cerulean kestrel
runic hound
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the Steel series Aux, Gaming, Media, and Chat are all virtual devices managed by the SteelSeries GG engine which takes the audio from the physical device. the only physical device is the Headphones (Arctic Nova Pro Wireless) disabling all of those would result in no audio (when using the engine). I shut down the engine still no audio.

runic hound
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ok, I ended up fixing it. I ended up disabling all audio rebooting enabling the headphones and testing with no luck rebooted a 2nd time with just the headphones enabled and it started to work and it even works with the GG engine running.