Premium on second Server

[raven fjord]

Hello,
i would like to have premium on an second discord server, would that be possible?

kind regards

[vivid niche]

Sure, upgrading your subscription would be additional 2€/month. Are you fine with this?

[raven fjord]

Yes

[vivid niche]

I see you already have a yearly subscription which renews at May 9.

An additional server costs 20€/year, for you this would be calculated proportionally: €10.24 for the remaining ~6 months.

On May 9, the next bill would then be €69.99
-# 29.99€ Premium
-# 20.00€ Custom Branding
-# 20.00€ 1 Extra Server

I will wait with the upgrade until tomorrow, let me know if you wanna proceed

[raven fjord]

yes, i want to proceed

[vivid niche]

Alright you are upgraded now and can enable premium on another server 👍

[raven fjord]

Thank you very much 🙂

[raven fjord]

I have one small issue left, if I want to send the custom interface via the dashboard, i get an error message „missing access“ despite the bot having admin permissions on the server

[vivid niche]

That usually means that the bot cannot see the text channel, could you please double check if the bot has admin permission and also no denied permissions for that selected text channel?

Could you also try to run /setup in the channel and click „New Interface“?

[raven fjord]

this one works, but not the custom one via the dashboard

[raven fjord]

yes it has and it has no denied permissions

[vivid niche]

Interesting, could you invite me to your server and give me permission to access your dashboard? I would need „Manage Server“ permission for that

Would help me to debug the issue

[raven fjord]

sure

[vivid niche]

The invite is enough, you don’t have to give me extra perms :)

You can send the link here and I will check it later

[raven fjord]

https://discord.gg/p44cKcEG

[raven fjord]

i gave you the permissions

[vivid niche]

Danke, ich hab das Problem gefunden

Du müsstest hier nur noch das doppelte Interface löschen ;)