MEMO

[digital bolt]

Last night, i bought XLM and sent it from COINBASE, I sent it to my Kucoin, I entered the MEMO incorrectly , I submit a ticket with them the funds were sent back to the original wallet that I sent it but it wont appear on COINBASE anymore, i noticed that the XLM address that they sent it back to got updated on coinbase, which is not the same one, im pretty new at this, and im concerned if i will be able to retrieve my funds, the hash says it was successfully completed.

[radiant ivy]

You should ask KuCoin and Coinbase regarding this, nobody here can help you ,except them

[digital bolt]

Hey, yes I did, thanks, it was worth a try i guess

[radiant ivy]

Hope u get your XLM back!

[digital bolt]

thanks, i hope so too

[clear quarry]

Hi, we can't help you with that, you will need to ask KuCoin for the transaction hash of the payment and use it to ask coinbase support to credit you back your XLM.
I recommend that you double check memos when sending assets to exchanges and that you don't do transfers in between exchanges, but use one of your wallets as a middle-man instead.
That way even if something goes wrong and the exchange transfers back your assets, you'll get control over the assets without further messages.