questions

[covert gorge]

Ja aber die sagen genau das hier: Laut den offiziellen Roblox-Richtlinien gilt Folgendes:
Die Features und Rückerstattungen für Gamepasses, Entwicklerprodukte oder private Server werden vom Entwickler festgelegt und nicht direkt von Roblox. Wir empfehlen, den Entwickler zu kontaktieren und 15 Tage auf eine Antwort zu warten. Erst danach kann Roblox Ihren Fall prüfen.

Roblox kann keine Robux-Rückerstattung für Käufe innerhalb eines Spiels anbieten, solange Sie nicht nachweisen können, dass Sie den Entwickler kontaktiert und mindestens 15 Tage auf eine Antwort gewartet haben.

[coarse owl]

Jedenfalls wird EH dir die Robux nicht zurückerstatten. ISt wirklich abhängig vom Roblox-Support. 👍

[covert gorge]

aber Roblox schließst das ticket die ganze zeit

[coarse owl]

Wir können dir da auch nicht weiterhelfen

[gloomy tulip]

Does anyone know why Emergency Hamburg causes you to lose the money you had when you switch servers?

[silver ingot]

Private Servers with the Roleplay pack doesnt save ur data

[gloomy tulip]

Thanks.

[gloomy tulip]

And what about sending money? Why does it say it can't be done through a roleplay server? Especially since if we're roleplaying, we need to send money.

[strange hornet]

@silver ingot Hello,I want to start fresh with a new account and follow all the rules.If I create this new account using the same Wi-Fi (IP address) where the previous ban happened, will this new account get banned automatically for 'Ban Evasion'? Or am I safe to play as long as I follow the rules on this new account? I want to make sure I'm doing everything correctly this time. Thank you.@

[strange hornet]

@abstract aurora

[silver ingot]

U can make a #suggestions for it

[silver ingot]

Yes it will get banned

[abstract aurora]

If you are banned youre not allowed to play on any account

[strange hornet]

Why ?

[abstract aurora]

Because Ban Evasion is against our Ingame Rules

[strange hornet]

@abstract aurora @silver ingot Hello again.To be clear,the first ban happened on my friend's account using HIS Wi-Fi.I am now at my home using my own Wi-Fi.How can I verify if my home Wi-Fi is safe or if it’s flagged? I don’t want to lose my new account because of an IP link from a different location.Is there a way to check if an IP is banned before I log in? I want to follow the rules 100% and avoid any 'Alt Account' triggers.Thank you.

[silver ingot]

if u get banned permanent u cant play ever again.

[silver ingot]

U cant play with a new account?

[strange hornet]

Yes can but I'm afraid of the ban in the future.

[strange hornet]

@abstract aurora @silver ingot

[silver ingot]

Wdym in the future?

[quasi sierra]

In den Roblox-ToS steht nicht, dass man Gamepasses innerhalb von 5 Tagen zurückerstatten kann. Käufe sind in der Regel endgültig und nicht rückerstattbar. Nur in seltenen Ausnahmefällen, wie bei Fehlern oder unbefugten Käufen, kann man den Support kontaktieren, aber auch dann gibt es keine Garantie auf eine Rückerstattung.

[strange hornet]

What I mean is that I am afraid your system might link my new account to my friend's old ban by mistake (due to the device or IP). I want to make sure that as long as I play fairly on my new account and my own Wi-Fi, I won't get banned suddenly just because of that previous link. I just want to play without worrying about being flagged as an 'Alt' for someone else's mistake.

[silver ingot]

U are not allowed to play on a new account

Also if u follow the rules, u are still not allowed

[strange hornet]

Please @Marcel123443211, I am really sorry for all the confusion. I just want you to know that I love this game so much and it’s my favorite experience on Roblox. I spend most of my time playing it fairly. It breaks my heart that I cannot play it anymore because of a mistake I didn't even commit. I promise to be the best player and follow every single rule. Is there any way, even a tiny chance, to let me start over? I really don't want to lose the game I love.

[silver ingot]

No, sorry

Just do single player reports with evidence

https://emergency-hamburg.com/player-report

[quaint wind]

Many people have a script from OG Sniper; can you get banned because of that?

[silver ingot]

Yes

[hybrid nova]

When will gamepass recovery google forms be checked?

[abstract aurora]

Hey,
Please tell your friend to fill out the Ingame Product Loss Form
I did see that you filled it out, but it was missing the Account Name of the Person which bought it

[shut falcon]

What if I try and gift a gamepass to someone that already had is it

[abstract aurora]

that wont work

[shut falcon]

[abstract aurora]

it will just say "Owned" on the gamepasses the user already has

[deep bear]

is there any limit for map editor ?

[nocturne locust]

2000

Items

[hybrid nova]

@abstract aurora Hey sorry for ping, i filled google forms about product loss, when this will be checked??

[abstract aurora]

Im currently in the process of reviewing all the form submissions, it might take a bit

I can ping you tho once I reviewed yours

[hybrid nova]

Yes i want, thank you

[tiny bay]

@abstract aurora

Before I buy the private server I want to see the commands and what they can do

Also sorry for the ping @abstract aurora

@shut falcon

@silver ingot

[shut falcon]

https://wiki.emergency-hamburg.com/en/Support/private-servers/roleplay-server-package

[tiny bay]

Ok ty I will buy it

[rustic crag]

why we can’t donate money in server roleplay can you change

[shut falcon]

Well, your money and stats do not get saved on that server anyways

[rustic crag]

a ok

[tiny bay]

@shut falcon I can’t steal anything in private server

[woeful egret]

I also wanted to know if this is possible, can my team become content creators? We have a TikTok account that's grown to almost 10,000 subscribers, and we're working on developing our YouTube channel: 50 subscribers. Is our content intended for countries like Ukraine, Belarus, Kazakhstan, and so on?

[shut falcon]

you need to wait

[tiny bay]

Oh ok

[woeful egret]

We also host TikTok live with over 130 participants.

[silver cave]

@abstract aurora Kannst du mir bitte helfen ß

[shut falcon]

https://wiki.emergency-hamburg.com/en/Support/ContentCreator

[left finch]

Hello I got banned from the game, I was driving my bus and I got trolled with bombs and glitched under the map. I then was unfarly banned because the game thought I was exploiting.

[silver ingot]

U shouldnt get banned if u are under the map..

[left finch]

I dont know i just was banned after that from the anticheat

[stone wolf]

how to use helicopter

[limpid mirage]

Hello, My Roblox username is Zertox46000. I've been banned from the game Emergency Hamburg and I'd like to know why. If I did something wrong, I sincerely apologize. Would it be possible to review my ban? Thank you for your time and response. Sincerely.

[atomic sandal]

Hello, my username is mamat05lebosseloanne and I was banned from the game for cheating via the automatic ban. Unfortunately, this happened during a period when my Roblox account (and other video game accounts) was being hacked, and I never physically touched a cheat. Please, how can I get this resolved? Thank you in advance.

[snow slate]

the helicopter is ai controlled

so you cant fly it

[snow slate]

your account = your responsibility

[atomic sandal]

But its not me ?

[snow slate]

but its your account?

[atomic sandal]

Yeah but its a hacker

[snow slate]

you can lie to yourself, you are in a exploiting server for roblox cheats

[snow slate]

its still your account?

[atomic sandal]

Yes, I am now protected.

[snow slate]

ok

[limpid mirage]

Excuse me, that was before, but I swear I've never cheated.

[distant berry]

Im banned bcs furkan farmed on my alt i payed him it counted as ban evasion on my alt i appealed and my main got banned too

[severe girder]

None of you are going to be unbanned

[distant berry]

Yea ik for me

[left finch]

What bout me

[atomic sandal]

Why pls

[distant berry]

I je explained to him
That u canr hrt unbaned

[severe girder]

No, because you used exploits

[limpid mirage]

And especially since I had all the game passes and had progressed quite a bit, and I enjoyed roleplaying, it's been almost a year now since I was banned and I would like to be unbanned, please.

[severe girder]

no

[distant berry]

And i cameback after 7 months so there isnt a way i hacked

[atomic sandal]

Its a hacker !

[distant berry]

I didnt and i wasnt banned on any acc

So yea i didnt ban evade

[atomic sandal]

I don't know if I can get proof, but if I can, would it be possible?

[snow slate]

you paid an exploiter to farm with cheats for you

wtf

[distant berry]

He did legit

[severe girder]

that doesn't matter, I'm not saying you are lying, but we hear that same excuse at least 50x a day, so it's quite hard to believe

and even if it is true then you are responsible for your account, like luxury said

[snow slate]

yeah you can lie to yourself

[distant berry]

He said if i knew he was gonna use cheats u wouldnt

[distant berry]

Let me finish whole thing

[atomic sandal]

And if I manage to get some evidence?

[severe girder]

i highly doubt that

[severe girder]

no

[distant berry]

I also do 😭 😭

Thats what he said at start

Thrn a friend ofr mine had caught him autofarming him on my alt

[atomic sandal]

If I am responsible for my account, what do I do if, at the time of the ban, the account belonged to the hacker?

[severe girder]

If you had protected your account better, then the hacker wouldn't have access to your account in the first place

you aren't getting unbanned sorry

[distant berry]

Ay wbu me

[severe girder]

yep that's why you don't trust other people with your account

[snow slate]

can i remember that you said like 5 minutes ago he farmed legit??

💀

[snow slate]

well

[atomic sandal]

Really zero chance? Zero solution to get me unbanned?

[lavish ferry]

How can I appeal an Ingame Ban?

If you were wrongfully banned, please appeal your ban at https://emergency-hamburg.com/unban-request
Please note that we will not unban players who got banned for exploiting!

Please allow us up to 3 days to evaluate your Ingame Ban Appeal after submitting it.

You will be notified regarding your ban appeal status if you have notifications from Emergency Hamburg enabled.

How can I appeal a Discord Ban?

If you, or somebody who you know was wrongfully banned, please make sure appeal your ban at https://appeal.gg/emh. Please allow Emergency Hamburg staff to have ample time to evaluate your appeal and do not continuously ask for the status of your appeal.

jxst_tunis03

[atomic sandal]

Wtf

[atomic sandal]

If we are responsible for our account, why can we request to be unbanned?

[severe girder]

Because in very rare cases, people may actually get falsely banned

therefore, appeals allow us to review every ban a second time

but appeals very rarely get accepted

[atomic sandal]

am being unfairly banned.

[dark marlin]

[severe girder]

okay we are done with this conversation

[atomic sandal]

Why?? I am being unfairly banned

[distant berry]

I wasnt tryna say that

[white oxide]

Why can't moderators of a in-game server save the builds?

[distant berry]

@snow slate

[quaint trout]

Yo, even if you get banned, you still keep your progress and everything else.

?

[distant berry]

I think yh

[quaint trout]

I was banned for exploiting; I would never do that again.

I only did it briefly for fun.

[distant berry]

I got banned without doing anything and still wont get unbaned so dont get high hopes

[quaint trout]

i know

i tried it but they are stubborn asf

W

😭

They got a nice 90 euros from me.

[distant berry]

200 from me

[true marsh]

This was your decision you hacked and you will not be unbannd

[quaint trout]

Yeah, dude, be quiet.

you are not an admin

wannabe

[heavy geode]

Still no unba

[distant berry]

@severe girder how do i open a ticket

[true marsh]

Everyone can ask and answer

[heavy geode]

No ticket support

[true marsh]

Bad Liar

[distant berry]

Ur not gonna be a admin

[true marsh]

Read the rules of the channel

And because you are a hacker you don't read the rules lol

[true marsh]

Hacking to be good or to ruin the fun of players is not good

[snow slate]

yeah you keep your progress

[strong spruce]

is there a build-limit for private servers

[abstract aurora]

Hi,
I just reviewed your form submission and you should recieve the missing gift soon.
It may take up to 2 minutes after joining for the product to be available.

[silver ingot]

The Build Limit is on 2000

[proud harness]

Hello could i speak with an moderator because of an ban

[idle sundial]

ich kann kein entbannungs Antrag machen
wie kann ich entbannt werden

[azure valley]

Hi,

I’m having a bug in Hamburg RP on Roblox. Every time I leave the game—whether I’m without a job or have a job (even as a police officer)—when I come back, I always end up in jail.

This also happens in my private server, even if I had been working a job before leaving.

Can you please help me fix this? Thanks!

Roblox @ : Xenoshi12345

[sharp pulsar]

Every time I switch servers I lose all my money. When I join a public server I have 400 euros, I join my private server. Last time I had 20k, now I have 2k. That's not normal!

[cursive drum]

I have social links available on my account, but I can't use them on the server. Why is that?

[lethal pilot]

@spring meteor code 600

[hybrid nova]

Hey, is it normal that I still don't have it?

[abstract aurora]

if you just joined the server it might take up to two minutes

[hybrid nova]

And I noticed that when I finish my police service and I get money after leaving the server and joining, there is no more money and there is even less of it because it doesn't even count the $300 every few minutes

[fading sky]

my brother got banned for exploiting adn now im also banned, i just want to play and it says u are banned...

im now logged in in my brothers account

but i want to play on my main eliamarcus2009

@abstract aurora

[abstract aurora]

did you play on an roleplay server when it happened with the money not saving?

[hybrid nova]

As a policeman, when you finish your service, the money you earn that goes into your account after leaving the game disappears and your balance is the same as before

[hybrid nova]

Yes i have clip

[ebon shard]

i got bannt for: you createt or used an account to avoid an enforcement action taken against another account within rhis experience

and i tryd to unbann me but the bot is not seeing the bann

[abstract aurora]

your money doesnt save on roleplay servers

[abstract aurora]

do you have it now?

[fading sky]

i have the same error

[abstract aurora]

you should have recieved it

[hybrid nova]

Oh, my gamepass showed up, but all the money you receive, even for AFK, is transferred to your account, as well as the money you get for chaining and other things. The entire service disappears after you exit the game, even though it's there before you exit.

[fading sky]

i asked my brother he got banned

[abstract aurora]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[abstract aurora]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[abstract aurora]

if you earned it on a server with the roleplay package enabled, progress doesnt save there

[fading sky]

stormi i cant

[hybrid nova]

so the money from the police service is only available until you leave the server or spend it?

[ebon shard]

@abstract aurora i have the account who got bannd what do i do now?

[fading sky]

@abstract aurora can u screenshare me?

[abstract aurora]

I can look into it, give me a few minutes

[abstract aurora]

appeal your ban at https://emergency-hamburg.com/unban-request

[ebon shard]

and what when i got false bannd for exploiting?

[fading sky]

stormi can u ss me pls idk what to do

[abstract aurora]

All Ban Appeals must go through https://emergency-hamburg.com/unban-request

[calm basalt]

Well when I take a look at your server tag your ban was probably right anyway

[fading sky]

im logged in in my brothers account

my brother got banned for exploiting

[abstract aurora]

Your last appeal wasnt handled yet, but since the appeal before that was already denied your new ban appeal will also be denied

We have evidence that exploits have been used on this account - appeal declined..
We generally do not unban exploiters

[ebon shard]

@abstract aurora

i cant

[abstract aurora]

anti cheat bans are 100% correct, thats why you cant appeal the ban

[fading sky]

stormiii

[ebon shard]

but i dint cheat

[hybrid nova]

so the money from the police service is only available until you leave the server or spend it??

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd? @abstract aurora

[granite sky]

I'm banned with error code 600 and I don't know the old account where I did what.

[ebon shard]

then you need to look for the acc

[fading sky]

STormi

[proud harness]

Hello could i please speak with an moderator because of an ban

[distant berry]

Sir there isnt any proof i exploited or ban evaded and im still a
Banned

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd @abstract aurora

[sterile valve]

Why not working private chat in roleplay server?

[proud harness]

Hello could i please speak with an moderator because of an ban

[abstract aurora]

https://emergency-hamburg.com/unban-request

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd @abstract aurora

[distant berry]

Is there any way i could get a ticket opened?

[neat drum]

I grined for 600k (in - game money) i would like that today...

[abstract aurora]

https://emergency-hamburg.com/unban-request is the only way to appeal bans - and your appeal was denied already

[fading sky]

Broo stormi pls i need youre hgelp

[distant berry]

Thats why i wanna open a ticket to explain further

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd @abstract aurora

[silver ingot]

Ur account = ur responsibility

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd @abstract aurora

[tulip lake]

Your under 13

[fading sky]

noo IM NOT!!!

[real jolt]

Why can’t my moderator save and Load things?

[snow slate]

only the server owner can do this

[real jolt]

Really?…

[snow slate]

yeah

[real jolt]

So I got scammed?..

[snow slate]

??

[real jolt]

And now no one can load thing?

If I’m on vacation?

[snow slate]

yeah?

[snow slate]

well you can install roblox on your phone and load things on your server

i dont understand the problem

[real jolt]

Why we don’t have a co-owner role?…

[snow slate]

you can suggest this in #suggestions

[rotund gyro]

@mods brauche eure hilfe ich komm bei suportet kan ich mich nd anmelden wegen entbanungs

[silver ingot]

Dann kannst du dich auch nicht entbannen lassen wenn du einen Zugriff auf deinen Roblox Account hast

[rotund gyro]

ich kan aber auf roblox spielen aber entbannen nd

[sweet canyon]

@autumn horizon are you from Germany????

Sry for the ping!

[rotund gyro]

es weden viele gerade gespert da wo sie nix gemacht haben und so was auch da steht das ich die spere umgehen wollte deswegen habe ich jetzt perma

[silver ingot]

Yes he is

[silver ingot]

https://wiki.emergency-hamburg.com/de/Support/alt-detection

[sweet canyon]

Thanks

[shadow whale]

You don't sleep😅

[silver ingot]

I cant

[shadow whale]

Is it possible for this person to help me get unblocked? @abstract aurora

[silver ingot]

Unfortunatly i am not a staff member but i try my best to help with everything

[shadow whale]

Thank you, I see you're very engaged; if you apply for management, it would be fantastic.

[silver ingot]

There arent any applications for staff positions

[shadow whale]

I feel like the Hamburg emergency management team is sitting on a throne.

[shadow whale]

They don't respond at all.

[silver ingot]

Yes because they have a private life.

[real jolt]

Why does its says this?

[rich granite]

More rescue service tools and more realistic ones, such as a rescue backpack or an oxygen bag.

[shadow whale]

Did you know that the first person from the administration to reply to me was named Stromi?

From 2025

[prisma trench]

is it possible to rob banks or do any crimes on private servers?
even with discount

[silver ingot]

Yes it should be

But it doesnt save if the private server has the roleplay pack on

[crystal spindle]

I was playing on a public server and in the middle of nothing i got kicked and lost 13k what does that mean?

[prisma trench]

i think i having like cooldown on everything, but how i can disable this rp pack?

[timber bolt]

your server musst have 5+ players

[abstract aurora]

That bot is not owned by us and is in no way affiliated with us

[mild aspen]

Why does my xp doesn't go up when I leave the game? My money doesn't give it of my Police Allowance

[abstract aurora]

Did you play on a server with the roleplay package enabled?

[mild aspen]

Yes

[abstract aurora]

We have a website for ban appeals

[abstract aurora]

Data doesn’t save on servers with the roleplay package enabled

[shadow whale]

I tried and it says I don't have it, but now I will send you the picture.

I tried every way

[abstract aurora]

Can you send a picture of that here?

[mild aspen]

Ahh

[shadow whale]

Of course

[frigid bridge]

Yo I lwk forgot just got back into the game , if u farm in priv servers how many % u off ?

On sales

[crystal spindle]

Somebody said 70% less

[mild aspen]

When you disable it, will you get the xp and money up

[shadow whale]

.

@abstract aurora I swear to you that I did not use cheating

[abstract aurora]

You have to appeal the ban using the originally banned account

read this : https://wiki.emergency-hamburg.com/en/Support/alt-detection

[shadow whale]

.

[abstract aurora]

Then you wont be unbanned

[shadow whale]

Why? Did I cheat or was it someone else?

I didn't do anything, why?

[abstract aurora]

You used Exploits and therefore were banned by the anti cheat

[shadow whale]

Brother, this isn't my account, it's someone else's.

[lean flame]

https://wiki.emergency-hamburg.com/en/Support/anti-cheat

Also, why are you on someone elses account?...

[safe vault]

is the old sniper coming back ?

[silver ingot]

Unknown

[mortal hare]

can i get my 200k?

i filled out the form

[novel copper]

I bought 3 times the same gamepass for my friend, it failed all 3 times, then I tried to buy another one for my friend, also failed, do i have to open 4 loss forms now?

[ancient whale]

I could never be unbanned 😢

[exotic crag]

Yo can someone help me my privet server all the things are robbed and it’s not getting fixed

[strange heart]

hello i got perma banned for cheating but i promise I don’t do anything wrong. I just wanted to ask if you would give my unbann.

[lean flame]

https://emergency-hamburg.com/unban-request

[strange heart]

I know but it say a wont get unbaned but pls

[lean flame]

Ban done by an 'automated anti exploit system'?

[fleet loom]

Stop the yapping

[novel copper]

I bought 3 times the same gamepass for my friend, it failed all 3 times, then I tried to buy another one for my friend, also failed, do i have to open 4 loss forms now? @abstract aurora sry for the ping, but all in all its over 1000 robux

[abstract aurora]

when did you gift them?

[novel copper]

2 today and the other 2 a few days ago, got the pictures as an evidence

i bought them on roleplay server, but my friends rejoined and even then they havent got it

[abstract aurora]

for the first two please fill out the ingame product loss form
the third Classic Car Gamepass & Tuning Garage Gamepass should have arrived

are you sure they didnt get it?

[novel copper]

yes

i got screenshots from them and can send them to you if you want

and when i go ingame now and type in their name int the buy menu i dont see the pass for them

just the button to buy it

[abstract aurora]

then fill out the ingame product loss form for all four gifts and ill look at it tommorow

[novel copper]

thank you very much for the fast support

[strange heart]

Yes

[lean flame]

Okay well, you will not be unbanned https://wiki.emergency-hamburg.com/en/Support/anti-cheat

[safe vault]

aw

[mortal hare]

I filled it out

I didn’t get anything back

[lean flame]

Okay, you will have you wait up to 72h, make sure your notifications for the game are turned on.

[mortal hare]

I filled it out 3 days ago

Or 2

[strange heart]

😭 😭 gg but thakn you

[supple cradle]

where can i make a ticket

[snow slate]

you can't just open a ticket

[supple cradle]

how do i make a unban ticket ? cuz i got banned for no reason

[lean flame]

https://emergency-hamburg.com/unban-request

[supple cradle]

bruh it wont let me appeal cuz its an alt but i was banned on other acc's 2 for no absolute reason???

[lean flame]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[supple cradle]

yes! but im not using my alt its my main and my brother is on same AP address and yall got it wrong its not my alt its main and it may be an alt cuz this is like the 3rd account that got banned for no reason the day after make in-game purchase with robux

[lean flame]

If it was wrong you should complain to roblox, not us/EH staff because alt detection is made by roblox and EH uses it

Also, did any of your siblings on the same network possibly violate any game rules?

[supple cradle]

maybe cuz my brother is kinda freaky and too nerdy with pc and stuff

[lean flame]

Can you check if hes banned? If yes, what is hes ban reason?

[supple cradle]

alr brb

ye that my old account that i gave him {his current main} is named michaeltatar123 and banned for exploiting

[lean flame]

Can you use that account to appeal the ban via https://emergency-hamburg.com/unban-request

Know that if its an 'automated anti exploit system' ban, you will not be unbanned (https://wiki.emergency-hamburg.com/en/Support/anti-cheat)

[supple cradle]

it says that account is an alt aswell but it isnt

[lean flame]

You should sign in with the correct account in the website

[supple cradle]

i did

[cosmic gorge]

Will og sniper ever get back?

[fleet loom]

No

[zenith anchor]

Anybody I can get in contact with regarding a mistake in which the wrong person was banned? Submitted a report and got the confirmation, however it was the wrong person that was banned. Mistook the nickname for username since I used the radar gun to clip a car exploiter, and they left once I fined.

[stone brook]

maybe you could talk to Stormi

[devout zealot]

Fix. This bug

[mellow totem]

A good suggestion: why don't you make a server in "hard" mode, for example, where in a normal server a thief can't steal a car, this also applies to workers, there's no Nitro in the car, and it's difficult...

[broken hemlock]

Head to #suggestions. So people can read and know about it

[desert shadow]

eine frage an das eh team,werden es neue gegenstände geben fürs bauen?

[sly iron]

Who can help me

[quasi sierra]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[fervent crypt]

Im no hacking im have proof

[shut falcon]

https://emergency-hamburg.com/unban-request

[shut falcon]

You got banned by anti cheat, you can'tt appeal this account.

Because you used exploits

[fervent crypt]

No, but how do you unban?

[shut falcon]

you can't

[fervent crypt]

Where

[alpine lantern]

FACKK

Why is it that when I get out I'm arrested?

[lapis badger]

where are the codes

[drifting pelican]

darf man auf privat servern trollen?

[wise beacon]

Kuppel developer

I have some question Hello,
I am trying to appeal my ban, but it says I am using an alt account.
This is actually my main account and the only account I use.
I am not trying to bypass any bans.
Could you please review this manually?

[median scroll]

I have spent like 80k on tuning my bus yesterday. but today when I started my shift the bus was orange again and had no brakes and engine tuning... my xp (around 500) i drove yesterday are gone too, what do i do?

[maiden geode]

The game doesn't save, it's normal. I have 639 points, I quit with 3k, I come back with 639.

[cursive drum]

group connections what is it and why is it needed

[sterile valve]

@abstract aurora

[unborn nest]

Does anyone know how (if possible) to enable the start lights from a new build package? (I mean lights for racetracks)

[boreal charm]

Why doesn't the "arrest all player" mode work ?

[queen cedar]

Warum gibt es ein Bau Limit ?
-# Wegen dem Speicher von EH, oder gibt es einen anderen

[delicate schooner]

I have a question

about how to make it possible to earn money and buy vehicles on a private server, because on one of the RP servers I can't earn money, and when I buy a car I lose it and the money is refunded to me.

[heavy geode]

Cuz they have roleplay enabled

You cna get your progress saved in without roleplay server

[delicate schooner]

So, if the roleplay server is turned off, you'll still be able to play normally and earn money?

[abstract aurora]

Yes.
Data only doesn’t save on servers with the roleplay package enabled

[delicate schooner]

Okey thanks

[halcyon marsh]

I tuning my car, then i leave the game and then i join the game and my car is not tuned

Why

[keen forge]

??

[visual swift]

Guys, I have been permanently banned and I don't know what I should do

[solar summit]

Same, the Game Looks now so good pls unban

[unkempt beacon]

I have a question

about how to make it possible to earn money and buy vehicles on a private server, because on one of the RP servers I can't earn money, and when I buy a car I lose it and the money is refunded to me.

[blissful peak]

https://wiki.emergency-hamburg.com/en/Support/private-servers/roleplay-server-package - you have to disable the roleplay package

[blissful peak]

https://wiki.emergency-hamburg.com/en/Items/Phone/Admin - group connections. There is a video that shows how to use it

[blissful peak]

The weather has to be set to storm and then you can use it

[blissful peak]

Were you on a roleplay server?

[halcyon marsh]

yes

[blissful peak]

#questions message

[halcyon marsh]

we are on #questions

[blissful peak]

https://wiki.emergency-hamburg.com/en/Support/private-servers/roleplay-server-package

Data on a roleplay server doesn’t get saved

[smoky bluff]

Wo finde ich die öffentliche Private Server Liste. Wenn ich die öffne dann steht da no Server found

Weil ich will ein bot erstellen der die Liste anzeigt

[thorny agate]

was meinst du?

[smoky bluff]

Naja ich will ein bot erstellen der ein privaten Server anzeigt also die Infos

[thorny agate]

es gibt eine webseite dafür

[smoky bluff]

Da steht das nichts gefunden wurde

[thorny agate]

#1452030002446204988

[winter oxide]

Hi, I need help because I got banned for no reason

pls help me

[ember mauve]

i also got banned for no reason today

[thorny agate]

what error code does it say when u join

[winter oxide]

600

[thorny agate]

what error code?

[ember mauve]

600

[thorny agate]

you both exploided

[ember mauve]

i am on ps5 i cant

[thorny agate]

no ban appeal

[lavish ferry]

How can I appeal an Ingame Ban?

If you were wrongfully banned, please appeal your ban at https://emergency-hamburg.com/unban-request
Please note that we will not unban players who got banned for exploiting!

Please allow us up to 3 days to evaluate your Ingame Ban Appeal after submitting it.

You will be notified regarding your ban appeal status if you have notifications from Emergency Hamburg enabled.

How can I appeal a Discord Ban?

If you, or somebody who you know was wrongfully banned, please make sure appeal your ban at https://appeal.gg/emh. Please allow Emergency Hamburg staff to have ample time to evaluate your appeal and do not continuously ask for the status of your appeal.

pamuknumi.

[thorny agate]

then try to appeal

[winter oxide]

yeah but there was a misunderstanding—I got banned even though it was a friend of mine who cheated. The problem is that I was connected to his network, so all the accounts connected to his network got banned.

[thorny agate]

aaa

i thought something other, it's alt detection ban

[thorny agate]

i think yall can appeal if it says alt detection

[winter oxide]

and I need to contact a developer

[thorny agate]

why?

[winter oxide]

This is a major misunderstanding, so I need to talk to a developer about it because it's kind of annoying—I spent Robux on the game.

[thorny agate]

#support

[deft kite]

How to unban my account😭

[lavish ferry]

How can I appeal an Ingame Ban?

If you were wrongfully banned, please appeal your ban at https://emergency-hamburg.com/unban-request
Please note that we will not unban players who got banned for exploiting!

Please allow us up to 3 days to evaluate your Ingame Ban Appeal after submitting it.

You will be notified regarding your ban appeal status if you have notifications from Emergency Hamburg enabled.

How can I appeal a Discord Ban?

If you, or somebody who you know was wrongfully banned, please make sure appeal your ban at https://appeal.gg/emh. Please allow Emergency Hamburg staff to have ample time to evaluate your appeal and do not continuously ask for the status of your appeal.

_huy.hoang_

[thorny agate]

@deft kite

[deft kite]

I cant allowed my account

[winter oxide]

don't work

[thorny agate]

can u send a picture what it says when u join the game

[thorny agate]

can u send a picture too when u join?

[winter oxide]

ok

[deft kite]

Idk why

[thorny agate]

you exploided you can not appeal it

[deft kite]

Bro

I have bug and flew

[blissful peak]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[thorny agate]

you need to use the account that got banned to appeal (your friends account) and if your friend got banned because he exploided i don't think he can appeal

[rain sandal]

My server has shut down and now I have this error, what's going o?

[thorny agate]

just try to join again

[rain sandal]

I'm trying

[deft kite]

how to playy

[rain sandal]

yo finally it worked after few minutes

[thorny agate]

[thorny agate]

you can't if you exploided

[deft kite]

I dont have evidence i bug

I don know how to unban

[thorny agate]

you can't unban

[deft kite]

So, is there any other way to play? I buy gamepass in this account

[thorny agate]

no

[deft kite]

Oh my robuxx

[thorny agate]

you should not have hacked

or your friend

[deft kite]

Uhmm i delete my client

And i want to play but…

[thorny agate]

you can't

[deft kite]

[daring agate]

how do i get the helicopter in public server?

[thorny agate]

4 stars or more

[daring agate]

as police

[thorny agate]

no

[daring agate]

oh ok thanks

[thorny agate]

np

[dusk needle]

Hi, I would like to exchange one of my game passes for another

[thorny agate]

you can't

[untold gale]

How i can not get banned for anti cheat for alts ??

[ebon shard]

maybe my older brother but what can i do i had all gamepasses on that kini account plss can i do anything to be unbannd @abstract aurora

[wraith salmon]

where do i repüort hackers

[blissful peak]

https://emergency-hamburg.com/player-report

[wraith salmon]

geht nd

da steht ich bin nd berechtigt

[humble hound]

What's the website for Private Server API again?

[steep venture]

Was genau kann man da einstellen. Verstehe das irgendwie nicht

[azure beacon]

Why?

[cloud patio]

Does higher suspension mean slower speeds Ingame

[severe girder]

suspension doesn't affect speed

[cloud patio]

Thanks

[heavy vortex]

I have questions

[heavy vortex]

@severe girder

@severe girder

[worn star]

dont spam ping moderators

they will answer when they can

[heavy vortex]

Which Moderater

[peak nexus]

The one you pinged??

[heavy vortex]

Even i log from my main account they saying I log it from alt what I do now?

[peak nexus]

Log in with the first banned account

[heavy vortex]

Yeah it's that account

[peak nexus]

No its not the account that got banned first

[heavy vortex]

It is

[hardy thistle]

i need a support

[heavy vortex]

My Frist account is this

[severe girder]

You need to sign in with the account that was originally banned

[thorny agate]

login in emergency hamburg website with the first banned account not in roblox

[peak nexus]

No, if yes it whould stand there but it clearly says its a alt accoinint

[severe girder]

But you exploited on an alt account, so won't be unbanned anyway

[hardy thistle]

I have that issue too

[heavy vortex]

Wait

[peak nexus]

?

[severe girder]

#questions message

[thorny agate]

#support

[peak nexus]

Whats you issue

[heavy vortex]

Bro i login it from that

[severe girder]

You exploited on an alt, so you won't be unbanned

!mute 1332596802871885922

[thorny agate]

matt can u ban the guy that spams

[lavish ferry]

@bina_3383 muted

Duration: 29 minutes and 58 seconds

Errors

DM not sent: User disabled DMs.

@mat.en

[heavy vortex]

No i just driving buggati than automatic in wall than ban

[thorny agate]

instant karma

[severe girder]

you sure you didn't exploit on RF_FRIENDS

[hardy thistle]

I got band Eror codde 600 and i try on this siede but theny tell be i have to go on that acount waht was band but Idk

[peak nexus]

You exploitet?

[heavy vortex]

.. that's my friend account but i never exploit on this account

[hardy thistle]

No i got just band wehn i loggt in i just saw EROR code 600

[severe girder]

well your friend's account is linked to your account, as RF_FRIENDS is the account that caused you to be banned

[peak nexus]

Have you been banned for „Exploiting“

[severe girder]

anyways you won't be unbanned sorry

[peak nexus]

Omg

[hardy thistle]

But why i dont know waht i doo i dont Explort

[heavy vortex]

Bro

[hardy thistle]

i sepnd monny and time in this game bro

[peak nexus]

Send a screenshot of the ban message

[hardy thistle]

Wait

[heavy vortex]

@severe girder my other account got ban also that didn't connect to any account but get ban

[peak nexus]

He said you wont get unbanned, so dont ping him

[lavish ferry]

@iavsusksve muted

Reason: Rule 12 - https://wiki.emergency-hamburg.com/en/Support/alt-detection
Duration: 7 days

@mat.en

[severe girder]

@hardy thistle
https://wiki.emergency-hamburg.com/en/Support/alt-detection

[peak nexus]

Danke

[peak nexus]

Yeah find the account you where banned first

[lone skiff]

Warum musstet ihr das machen dass man keine gleichen XP erhalten kann wenn man XP hat und dass die Autos nicht repariert werden wenn man sie repariert hat das ist unfair und dann macht das Spiel nicht Spaß jeder möchte nicht mehr dieses Spiel spielen deswegen mach’s bitte wieder dass wir die XP behalten und die Autos reparieren können

[hardy thistle]

Bro waht the hell i have like 100 acautss and idk the passwords anymore

[peak nexus]

What?

#questions message

Only you can find you account

[hardy thistle]

ich habe 100 acaunts bruder woher soll ich jz alle passwörter wissen . ey bittte bruder ich habe geld und zeit reingeschteckt

[peak nexus]

Das geld ändert nichts, nur du kannst deinen account finden

[lone skiff]

Erwin

[hardy thistle]

ja wenn einer mir sagen würde welche acaunt gebant wurde dann ja aber am sosnten geht nicht

[lone skiff]

@lavish ferry

[peak nexus]

Das kannst du ja selber herausfinden

[hardy thistle]

wieee

[peak nexus]

In den du deine Accounts durchgehst und guckst welcher orriginal gebannt wurde

[hardy thistle]

ich küss dein hertz bruder ich habe acauts mit Random passwörter ich habe doch ka

[peak nexus]

Dabei kann dir niemand helfen leider

[hardy thistle]

Ja wenns hier ein support geben würde wo mann auch reden kann

[peak nexus]

Thats a bot

[peak nexus]

Du bist theoretisch gerade mitten im support drin

[hardy thistle]

ja aber der support helft mir ned weiter deshalb wollte ich call mit etwickler oder Devlopper gehen

oder je nach demm

Bruder kann mir einer helfen überhaupt

@peak nexus ?

kann ich mit erwin reden er ist grade online

[verbal forum]

is it posseble to turn the lights on?

[snow slate]

nope, sadly not

[frosty spindle]

Guys I have a problem when I want with Messenger App to chat a other with the player in my agegroup there i cannot do this it says you cannot chat with this player because of your roblox registations but I can normal with him

[silver ingot]

https://wiki.emergency-hamburg.com/en/Support/chat-app

[hidden star]

Can somoene help?

1. Can I break the Bank with a grenade?
2. Can I break the Jeweler and the Club safe with a grenade?

[plush lily]

yes

[silver ingot]

Yes, both works

[zenith anchor]

@abstract aurora Sent a DM to you with the correct person

[wild abyss]

Wie gehen denn die Lichter an ?

[silver ingot]

Garnicht

[snow slate]

Danke Marcel 👍

[wild abyss]

Aber im sneckpeck doch oder nd

[crude tide]

Kein problem

[silver ingot]

Das kann sein ingame geht es aber leider nicht

[wild abyss]

Aso okay danke

[nocturne sphinx]

What redeem codes are now active

[silver ingot]

There arent any active codes rn

[nocturne sphinx]

okay, thank you

[delicate schooner]

I have a one questions

will there be any next update announced?

[silver ingot]

Unknown, but i dont think that the next update comes in 10 days

[prime acorn]

😑

[delicate schooner]

Idk

[cobalt pagoda]

Why doesnt my voice chat work specifically in Emergency Hamburg? My voice chat is enabled and works in other games, but in Emergency Hamburg the icon doesnt even show up.

[silver ingot]

Check ur roblox settings when u join emergency hamburg

[cobalt pagoda]

Thanks, it worked

[thick verge]

My friend got banned his main account get triggered as alernative and he can not appeal bans from "alt" account. How can he get unban?

[silver ingot]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[thick verge]

Can you help me in dms? Alt detection bans really dont helps my friend and I dont want to talk here since others ppl wont see chat history

[silver ingot]

The wiki page should help because he got an alt detection ban

[thick verge]

he forgot alt account password

[silver ingot]

Then he cant get unbanned

[lone panther]

can you bring old sniper back please 🙏

[runic bluff]

Why did my friend got banned he didnt do anitfing he was just roleplaynig in his Full server am in his server too can you UN ban him.

[upper cedar]

was this in a private server?

[silver ingot]

For what reason did he got banned

[silver ingot]

#suggestions

[supple cradle]

when i try to appeal an unban it says ''You are trying to appeal a ban from an alt account. We can only process unban requests from the account that was originally banned. Please log in to that account to send an unban request.'' but i only have 3 accounts bought from eldorado first acc i used for game fisch 2nd i used for grow a garden, and my 3rd my main used for EH what can i do i was banned a day after i made in-game purchase of motorcycles pack.

[lavish ferry]

How can I appeal an Ingame Ban?

If you were wrongfully banned, please appeal your ban at https://emergency-hamburg.com/unban-request
Please note that we will not unban players who got banned for exploiting!

Please allow us up to 3 days to evaluate your Ingame Ban Appeal after submitting it.

You will be notified regarding your ban appeal status if you have notifications from Emergency Hamburg enabled.

How can I appeal a Discord Ban?

If you, or somebody who you know was wrongfully banned, please make sure appeal your ban at https://appeal.gg/emh. Please allow Emergency Hamburg staff to have ample time to evaluate your appeal and do not continuously ask for the status of your appeal.

michael_54006

[silver ingot]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[supple cradle]

i tried all my 3 accounts it says all of them are alt

[silver ingot]

Are u banned on all acounts?

[supple cradle]

yes the same thing it says i used an alt account

[silver ingot]

So if u try to join the game with every account its still says the same?

[supple cradle]

yes

[silver ingot]

Then u must have a other account

I would recommend simply reading the wiki page.

[supple cradle]

ur an admin right ?

[silver ingot]

No

[supple cradle]

oh alr i tought u could check my ip

[stone brook]

how do i enable accept / deny dms?

[bronze glacier]

is it possible to turn the angle of a building object? if yes how

[shut falcon]

press 'r'

[bronze glacier]

thank you very much

[crude mist]

Wenn man vorgebaute Sachen lädt kann man die einzeln wieder löschen?

[tender prism]

is it possible to turn the angle of a building object? if yes how

[bronze glacier]

#questions message

[tender prism]

So if u try to join the game with every account its still says the same?

[eager echo]

[ <:e:1263720914583949393> Removed by @display.u ]

[bronze glacier]

idk i guess

[tender prism]

thank you very much

[onyx pendant]

Hey kann man irgend wie die das Gras entfernen mit dem Baumodus das wäre schon cool

[shell thorn]

My Heads dont get displayed, i just get the default face ingame. Do i need some special Heads?

[silver ingot]

Nein das geht nicht

[silver ingot]

Roblox has new heads, some heads are not working ingame

[shell thorn]

okay, good to know, thx you

[proud harness]

Is there anyway to open an ticket

[rocky osprey]

how to unbanned my user cicatrice080

please i want to play EH i have boss pass i spend so much robux in this game i want to unbanned

[proud harness]

my main account is banned from emergency hamburg because of an alternate account detaction but i lost access to my alt account a very long time ago

[silver ingot]

Then u cant unban, u will find more information on the wiki page:
https://wiki.emergency-hamburg.com/en/Support/alt-detection

[silver ingot]

Why were you banned?

[rocky osprey]

i got glitched out the map

they think im flying

[stone oracle]

just rejoin

[rocky osprey]

i do thy tell me exploting

[silver ingot]

U only can get kicked for that

[rocky osprey]

idk

please

i want to unbanned im so sad

[silver ingot]

U cant get unbanned for exploiting

[rocky osprey]

how

[rocky osprey]

how

[silver ingot]

U cant get unbanned

[rocky osprey]

omg

🙁

[silver ingot]

just dont exploit

[rocky osprey]

799 robux dead 🙁

[proud harness]

but i spend much money in eh

[silver ingot]

That doesnt mean that u can get unbanned

[summer notch]

where is the codes?

[proud harness]

but i didnt do anything

[silver ingot]

There arent any active codes right now

[summer notch]

ok ty

[velvet glen]

When you will return the scoop?

[weary zodiac]

never

[velvet glen]

Whyy???

[weary zodiac]

#media message

[velvet glen]

The game gonna die if you don't get it back

[weary zodiac]

no

[silver ingot]

absolutely not

[velvet glen]

Yes

[slate osprey]

Where Is thé Suport ticket

[silver ingot]

There arent any tickets yet

[weary zodiac]

it's just like the Stop Sticks
Is the game dead? Nope

[weary zodiac]

https://wiki.emergency-hamburg.com/en/home

[velvet glen]

Bro there is a different between stop sticks and sniper

[weary zodiac]

The hate is the same

[velvet glen]

Well do you recommend buying a Boss Pack?

[weary zodiac]

Yes

[velvet glen]

✅

[mint mirage]

@calm basalt

[eager obsidian]

i glitched and i got a anti cheat ban i tried so long for a unban but you als so ego about ur anti cheat that it never false ban

[silver ingot]

If u got banned for exploiting u cant get unbanned

[icy dirge]

shut up

[umbral turtle]

.

[eager obsidian]

i dont have fkn exploits bro

[icy dirge]

L for you bad boy dont exploit then

[proud harness]

Can i please speak with an moderator

[silver ingot]

u still cant get unbanned if u got banned for exploiting

[ebon ledge]

Is the privat Server buy one time or do I have to buy it After 1 Monte again?

[weary zodiac]

one time

[icy dirge]

nederlnader

[eager obsidian]

2014 ga lekker met lego spelen

[icy dirge]

@autumn horizon @languid arrow mods ban him he is saying a curse word in the dutch

[eager obsidian]

gladiool

[weary zodiac]

you did the same btw

[eager obsidian]

you too hhahaha

[icy dirge]

i deleted it

[weary zodiac]

logs

[eager obsidian]

u are saying the exact same 11 jarige

[icy dirge]

shut up

[sonic hawk]

Is old scope gonna comeback

[silver ingot]

No

[weary zodiac]

Nope, #media message

[silver ingot]

Du wurdest gebannt für Exploiting

Und du kannst dich nicht entbannen lassen

[ember mauve]

spiele auf ps5 wie ist das möglich?

ja aber das stimmt halt nicht, weil ich auf ps5 spiele und man kann auf ps5 nicht cheaten

tot

[silver ingot]

Wie gesagt kannst dich nicht entbannen lassen

[thorny agate]

oder jemand ist auf dein account rein gegangen und exploid gemacht

oder du hast von dein handy hacks auf gemacht

[ember mauve]

nope habe gestern noch andere games gespielt und eh war nicht vorne

tot das die mich ohne einen grund bannen

[thorny agate]

selber schuld

[coarse gyro]

hab ein Freund der hat wirklich gehackt und wünscht sich das er entbannt wird und hat schon sehr viele Möglichkeiten getestet aber nix hat funktioniert

[thorny agate]

kann sein jemand anderes dein account gehackt hat und exploits gemacht hat

[coarse gyro]

@ember mauve Versuch Mal https://emergency-hamburg.com/unban-request

[ember mauve]

nein hätte dann eine gmail bekommen das ein anderes gerät sich angemeldet hat

[ember mauve]

hab schon keine antwort bekommen

[silver ingot]

Es besteht keine Möglichkeit mehr das du entbannt wirst, egal was du tust

[thorny agate]

geh account setting in roblox dann security schau wer da rein geloggt hat

[coarse gyro]

das war's dann kannst in 2 oder 3 Jahren noch Mal versuchen aber sonst kannst du nix machen

[junior mirage]

How can i get unabned

[coarse gyro]

https://emergency-hamburg.com/unban-request

[junior mirage]

It dosent work

[coarse gyro]

Can you send a picture?

[proud harness]

Why cant i get unbanned when its an alt detection

[junior mirage]

Wym

[coarse gyro]

Maybe then I'll recognize the problem.

[lean flame]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[junior mirage]

It seid it unbanble

[lean flame]

Automated anti exploit system?

[proud harness]

I dont have access to my alt bc i lost my password a while ago

[junior mirage]

Guy was raming me while i was on yt looking for how to get to helicooter

[lean flame]

You are responsible for your account, you cannot get unbanned

[junior mirage]

I come back and i fell true floor and ban

[lean flame]

So it was implemented by an automated anti exploit system?

[proud harness]

But i didnt do anything and i didnt give my account to anyone

[spare apex]

Why the server EH lagging?

[junior mirage]

Idk game mybe touth i cheat

[lean flame]

Well you lost access to your account, EH staff cannot help you with yhat

[lean flame]

Whats the ban reason whenvyou join the game? Exploiting?

[proud harness]

But why does it say allt detection on my main

[junior mirage]

I fell true floor cuz guy was raming me

[lean flame]

Because a different account got banned for a different reason and roblox alt detection flagged your account & banned it

[lean flame]

So is your ban reason Exploiting or not, you are mot answering my question

[proud harness]

But can i get unbanned then i spend much money in eh

[junior mirage]

I got banned for exploiting but i didnt exploit

Exploits are boring

[lean flame]

No you can't, you didn't take proper responsibility of your account, and regarding your refund, please read this page

[lean flame]

Okay, you were banned by anti cheat & therefore exploited, you will not be unbanned as stated in https://wiki.emergency-hamburg.com/en/Support/anti-cheat

[lean flame]

How do you know if you 'never used them' 😂

[junior mirage]

U dont need to belive me

[proud harness]

Bro i did these purchases long ago

[silver ingot]

U cant get unbanned

[junior mirage]

Bro i glichd true floor😭

[lean flame]

Yep, so you will not be refunded & you violated game guidelines/are banned so therefore won't be eligible for a refund.

[lean flame]

You will just be teleported back up to the map, happened to me many times so you don't need to lie

[proud harness]

But i didnt violate the in game rules man can i just talk with an moderator

[junior mirage]

If im banned i can i get my gamepases back

[coarse gyro]

[silver ingot]

No

[lean flame]

No, you violated the game guidelines and therefore you are not eligible for a refund

[junior mirage]

Bruh

[proud harness]

Omg i just want to talk with an mod and how is this your matter

[lean flame]

Its a ban issued by roblox, moderators of this game got no controle over those bans

[junior mirage]

Ill sue this game jezz pathetic anti cheats

[lean flame]

Okay, what will you say?

[silver ingot]

Also a moderator would say the same

[junior mirage]

U dont need to know

[lean flame]

'I exploited & got banned, im sueing now'

[junior mirage]

Who seid im a exploiter bozo

[lean flame]

The anti cheat, https://wiki.emergency-hamburg.com/en/Support/anti-cheat

[slate sluice]

Gibt es mittlerweile Hacker die immun gegen Schüsse sind ?

[vocal crane]

I would like to speak to a moderator . I need supprt

[coarse gyro]

Ja, hast du einen Clip?

[slate sluice]

Ja

[silver ingot]

With what?

The Community can also help

[coarse gyro]

Dann kannst du ihn hier reporten https://emergency-hamburg.com/player-report

[slate sluice]

Ok Danke

[coarse gyro]

kein Problem

[vocal crane]

I have been banned and tried to appeal against the ban but I was told I cannot appeal

[lavish ferry]

How can I appeal an Ingame Ban?

If you were wrongfully banned, please appeal your ban at https://emergency-hamburg.com/unban-request
Please note that we will not unban players who got banned for exploiting!

Please allow us up to 3 days to evaluate your Ingame Ban Appeal after submitting it.

You will be notified regarding your ban appeal status if you have notifications from Emergency Hamburg enabled.

How can I appeal a Discord Ban?

If you, or somebody who you know was wrongfully banned, please make sure appeal your ban at https://appeal.gg/emh. Please allow Emergency Hamburg staff to have ample time to evaluate your appeal and do not continuously ask for the status of your appeal.

teo09_lol

[silver ingot]

Did u got banned for exploiting?

[stone oracle]

because this was your second appeal

ig

[vocal crane]

Someone must have used my account because I haven’t done exploiting and I have never filed any appeal before today

[mortal ledge]

Bekomme ich eine Info, wenn mein Bug bearbeitet wurde?

[silver ingot]

Ur account = ur responibility

[coarse gyro]

Ich glaube nicht

[stone oracle]

ok but you are reponsible for your account

[lean flame]

Okay, you will not be unbanned because you have to take responsibility of your account

[coarse gyro]

ich habe schon 3 gemeldet und nie eine Rückmeldung bekommen

[thorny agate]

du bekommst nur wenn du jemand reportest

[mortal ledge]

Bei mir ist halt mit dem Bug etwas schwierig...

[vocal crane]

How can I speak to
An operator?

[coarse gyro]

wenn du ihn gut beschrieben hast wird er gefixt

[stone oracle]

try to ask for a ticket when storme ore a mod are chatting

[lean flame]

You can't, you simply will not be unbanned

[mortal ledge]

Soweit ich das jetzt mitbekommen habe, betrifft der nur mich. Ich habe ihn vor 2 Tagen gemacht, aber mir ist noch nicht aufgefallen, dass er gefixt sein sollte. Ich habe halt Angst, dass ich damit Probleme bekomme...

[stone oracle]

was ist denn dein bug

und wenn es nur dich betrifft liegt es eher an dir aber vielleicht können wir dir helfen

[coarse gyro]

also Bugs werden soweit ich weiß auch nur bei großen Updates behoben

[mortal ledge]

Das will ich jetzt lieber nicht so sagen, weil der ist eher Vorteilhaft.

[stone oracle]

ne kommen auch kleinere bug fixes

ok sag mal dm wenn du willsr aber wenn du ein bug abused ist es reportable

[vocal crane]

How can I open a ticket and speak to a real person?

[mortal ledge]

Ja, deshalb bin ich bisschen unsicher.

[stone oracle]

ask kuppel stormi or mods but normaly you need to use #support

[stone oracle]

aber reporte es lieber weil sonst wirst du noch wegen etwas gebannt was man nicht appealen kann

[mortal ledge]

Ja, ich habe schon vor 2 Tagen.

[stone oracle]

ok dann kannst du nix machen aber ich rate dir es nicht auszunutzen

[vocal crane]

I have contacted the support and did not manage to speak to a real person

[stone oracle]

ok then try to use the ai chat

[mortal ledge]

Ja, es passiert halt jedes mal, wenn ich Joine und ich muss auf einem Roleplay Server helfen. Ich versuche so selten wie möglich beizutreten

[stone oracle]

achso aber solange du es nicht gezielt ausnutzt ist es ja ok

[mortal ledge]

Es passiert halt leider nebenbei die ganze Zeit.

[stone oracle]

aber da kannst du ja nix für

[drowsy forum]

Can you get banned for using the makeup bug that lets you sprint infinitely and take no damage?

[thorny agate]

..

it's bug abusing so it can be

[drowsy forum]

But what if I can't get rid of it anymore

[thorny agate]

ask a mod

[stone oracle]

shure

[silver ingot]

Then there is a chance that u can get banned

[drowsy forum]

I'll try to get rid of it somehow if I can manage it

[open wharf]

You loose 50% of the XP you earned on-duty if you die or leave? What happens when a server was shut down while you were on-duty, do you also loose 50% or do you then get a 100% of your earned XP as it's basically not your fault or on your site.

[stone oracle]

ig you lose 50 prozent

[silver ingot]

You loose 50%

[sullen cape]

Ich kann einzelnen Personen nicht schreiben, aber wenn ich 2 Personen, denen ich einzeln niccht schreiben kann, in eine Gruppe schreibe, gehts.

[coarse gyro]

das liegt an der roblox Alters Beschränkung

[sullen cape]

Aber vor 2 Tagen ging es noch.

[coarse gyro]

eigentlich ist die Beschränkung schon seit mindestens einem Monat Aktiv

[sullen cape]

Ja. Es liegtr aber nicht an der Beschränkung. Ich kann mit keinen gleich alten Personen schreiebn....

[coarse gyro]

es könnte auch sein das sie nicht ihr alter verifiziert haben oder anders eingeschätzt wurden

[sullen cape]

Meine normalen Nachrichten sehen Sie, aber nicht im Messenger.

[silver ingot]

https://wiki.emergency-hamburg.com/de/Support/chat-app

[sullen cape]

Das habe ich auch schon gemacht.

[coarse gyro]

es könnte auch ein Bug bei eh oder roblox sein aber das herauszufinden ist schwer

[safe glacier]

Is it possible to load one structure without making the others disappear?

[coarse gyro]

I don't think it's possible.

[broken thistle]

Currently no, ill add a feature for this in the future

[safe glacier]

Okay, I don't think it's possible.

[safe glacier]

Thank you very much

[thorny agate]

felix youre sigma

[zinc hare]

With Building Tools, is it possible to turn a building or only rotate?

[coarse gyro]

You can only rotate a building.

[zinc hare]

alright, thanks for answering

[crude mist]

Es gibt ja so templates und wenn man die placed kann man die dann auch wieder löschen oder muss man dan die ganze map löschen also auch das wo man selber gebaut hat?

[silver ingot]

Man muss sie einzeln löschen, oder man platziert ein eigenes Template

[coarse gyro]

also wenn du template nutzt wird der Rest entfernt und wenn du das template wieder löschen möchtest musst du es per Hand entfernen oder mit dem Knopf „alles entfernen“ (dann ist aber alles weg).

[nocturne bobcat]

I can't join a team on a private server. What should I do?

[silver ingot]

Did u check if its full?

[nocturne bobcat]

It shows up like this.

What should I do?

[silver ingot]

U must be a member in a specific group, for more information u must ask the private server owner

[nocturne bobcat]

thank you

[nocturne bobcat]

May I ask what group it is?

[silver ingot]

it says the group name on the photo

[finite thicket]

So baso if you make money in priv servers does that money stay

[stone oracle]

thats a new feature on Privat Servers you need the rank in the group

[stone oracle]

no

[nocturne bobcat]

Where can I get the position from?

[stone oracle]

you need to ask in the group

idk

[nocturne bobcat]

Which group?

[coarse gyro]

Ask the private server owner

[nocturne bobcat]

thank you

[proud harness]

Is there anyway to get in contact with an owner or an moderator

[silver ingot]

For wich reason?

[stone oracle]

try it in #german-chat or #english-chat and ask for help via Ticket or Dm

[proud harness]

Because of an ban

[silver ingot]

for wich reason did u got banned

[stone oracle]

You can appeal your Ban here: https://emergency-hamburg.com/unban-request

[proud harness]

Alt account detection

[silver ingot]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

this should help

[stone oracle]

you need to use the old account to appeal

[proud harness]

So u cant get unbanned from an moderator if its an alt detection ban but u can proof that u didnt cheat with an alt?

[abstract aurora]

You have to appeal the ban with the originally banned account

[proud harness]

But i currently dont have the alt bc its roblox banned since around 6 months

[silver ingot]

were the alt banned in EH?

[daring agate]

when is the script gonna get banned?

[proud harness]

No its banned from roblox i did an appeal again a few minutes ago

[silver ingot]

did u read the wiki page about alt account bans?

[proud harness]

Yes

[silver ingot]

then u have all ur information about ur ban

[proud harness]

Bro i didnt exploit but it still says i got banned bc of it what is this anti cheat system then i go on tiktok and see an live stream of people having glowing guns and aimbot but they dont get banned really fix your anti cheat

[silent latch]

Can someone help?

[silver ingot]

https://wiki.emergency-hamburg.com/en/Support/alt-detection

[silent latch]

I don’t even know which account that should be I only have 2 accounts and the other one isn’t banned I didn’t even cheat on any account

[livid flume]

why the game don't save the progress????

[silver ingot]

The wiki page should give u all information of ur ban

[silver ingot]

Its because private servers with the roleplay pack doesnt save data

[livid flume]

and they are going to fix it or no?

[silver ingot]

It isnt a bug

Why should they fix it

[simple garnet]

Was soll ich machen wenn ich auf meinen Account wegen You created or used an account to avoid an enforcement action taken against another account within this experience gebannt bin und wenn ich mich entbannen lassen will da steht das ich es von einen alt Account versuche

What should I do if I'm banned from my account because of the message "You created or used an account to avoid an enforcement action taken against another account within this experience," and when I try to unban it says I'm trying from an old account?

[weary zodiac]

https://wiki.emergency-hamburg.com/de/Support/alt-detection

[simple garnet]

Danke

[weary zodiac]

Kein Problem

[simple garnet]

Wie kann ich das aber entbannen lassen da es beim entbannungs Panel nicht geht

[vivid palm]

Is it possible to use Group Connection on Emergency Hamburgh to restrict access to the building function only to specific administrators that I assign in advance? Would this require a Game Pass on the RP-Server, or are group settings sufficient?

[simple garnet]

Was soll ich machen wenn ich auf meinen Account gesperrt wurde da ich angeblich ein Ban umgehen wollte aber ich nur 2 Accounts habe die wegen denn gleichen Grund gebannt sind und wenn ich versuche mich zu entbannen steht da das ich es mit einem alt Account
Versuche und ich das mit denn eigentlich gebannten machen soll denn es aber nicht gibt da es bei beiden Accounts steht ich finde dazu auch nichts im WIKI

[weary zodiac]

Du musst den Entbannungsantrag auf dem ursprünglich gebannten Account einreichen

Der ursprünglich gebannte Account hat einen anderen Banngrund als "You created or used an account to avoid an enforcement action taken against another account within this experience"

[weary zodiac]

Nope, https://wiki.emergency-hamburg.com/en/Items/Phone/Admin

[simple garnet]

Aber bei beiden steht das gleiche und ich habe nur 2

[open wharf]

Do Server automatically shut down after a period of time? It happened twice to me within 2 hours that a public server shut down while im on-duty, both times loosing XP because of that.
Is there a way for me to check for the server age to prevent playing in server that will be shut down soon?
Also a question regarding this "issue", if I'm wanted and the server shuts down, does that mean I will get automatically arrested as well or is there a flag for this?

[weary zodiac]

Wenn du den ursprünglich gebannten Account nicht findest, kann ich dir da leider auch nicht weiterhelfen

[simple garnet]

Oh hatte noch nen dritten da steht das

Danke für die Hilfe

Aber werden dann alle automatisch entbannt

Wenn der Haupt Account entbannt wird

[weary zodiac]

Genau

[vivid palm]

The wiki states that server owners can restrict commands through connection groups. So, does that mean I will be able to limit the commands that administrators can use on the server?

[simple garnet]

Wait da steht das gleiche obwohl da der Text steht denn du gesagt hast

[simple garnet]

Achso ich dachte der

Aber mehr Accounts habe ich nicht

[proud harness]

Bro i didnt exploit but it still says i got banned bc of it what is this anti cheat system then i go on tiktok and see an live stream of people having glowing guns and aimbot but they dont get banned really fix your anti cheat

[severe girder]

Commands can't be restricted

you can restrict who becomes a moderator, but you can't limit their commands

[simple garnet]

Was ist wenn mein Freund bei mir war und der gebannt ist und ich deswegen diese Meldung auf jeden Account habe

[onyx pendant]

Wäre das in Zukunft möglich

[weary zodiac]

Dann muss zuerst dein Freund entbannt werden

[weary zodiac]

Was genau?

[simple garnet]

Es gibt keine andere Möglichkeit ?

[weary zodiac]

Nein

[simple garnet]

shit

[onyx pendant]

Das mit dem Gras. Sry die Nachricht ging erst jetzt raus

[weary zodiac]

Unbekannt

[onyx pendant]

Okay danke

[simple garnet]

Aber eine Sache jetzt mal ehrlich guckt mal ich habe nur 3 Accounts die alle wegen denn gleichen Grund gebannt wurden ich habe KEINE anderen deswegen verstehe ich nicht wieso die alle wegen dem hier ( siehe Bild) gebannt wurden

[weary zodiac]

^ Du hast es dir ja schon selbst beantwortet

[simple garnet]

Ja aber mein Freund war nicht im WLAN btw er hatte nicht die gleiche IP wie ich

Ich habe halt nur 3 Accounts und hatte die auch immer und aufeinmal wurden alle auf einmal wegen denn gleichen Grund gebannt

[weary zodiac]

gibt ja nicht nur IPs

[simple garnet]

Habe kein Zugriff auf sein Account und er auch nicht auf meinen und bei der Email ist es genau so

Das ergibt halt alles kein Sinn

[weary zodiac]

Irgendein Account muss das ausgelöst haben, ich kann dir da wie gesagt nicht weiterhelfen

[simple garnet]

Hat EH eine Support email

Oder so wo ich etwas hinschicken kann

[open wharf]

Do server automatically shut down after a period of time? It happened twice to me within 2 hours that a public server shut down while im on-duty, both times loosing XP because of that.
Is there a way for me to check for the server age to prevent playing in server that will be shut down soon?
Also a question regarding this "issue", if I'm wanted and the server shuts down, does that mean I will get automatically arrested as well or is there a flag for this?

[weary zodiac]

Jaein, du bekommst halt nur eine KI Antwort

[simple garnet]

Ja die sagt ich soll nach einer Support email gucken

[weary zodiac]

1. Nope, they should not
2. Nope
3. I‘m not sure, but I don’t think so

[simple garnet]

Oder halt wo ich mich an einen Mod wenden kann

Außer im entbannungs Panel

[weary zodiac]

Wie schon im Wiki Artikel steht, können Moderatoren dir dabei auch nicht wirklich weiterhelfen

[simple garnet]

Der Roblox Support ?

[weary zodiac]

Der auch nicht

[simple garnet]

Hä wer kann mir denn helfen sonst kann ich ja niewieder eh spielen

[keen frost]

Is selling cars to other players were part of the game in the past?

[thorny agate]

nope

[keen frost]

Is athlete much faster? Or is it only increasing stamina?

[calm basalt]

only increasing stamina

[fleet loom]

Athlete doesnt make you faster no. Only gives you 50% more stamina

[arctic kelp]

When linking a group to the moderator permissions, am i able to restrict certain commands?

[calm basalt]

no

[unique cape]

This bug where you can log out and get arrested hasn't been fixed; I think they should lower the Ferrari's price by 100k to reward members.

[rare wagon]

Someone told me that V3.15 will arrive in August (A random user from EH)

[low flame]

when changes the sales im car dealership

[untold gale]

Why don't unban banned ppl in the easter egg

[grave marsh]

Why would they do that?

[untold gale]

Collective amnesty

[grave marsh]

Nah ain't gonna happen... Rule breakers (especially exploiters) don't deserve unban imo

[untold gale]

even killers can go out of prison why the banned guys from the stupid alt ban

[grave marsh]

The game isn't the real world. It has its own rules to keep things fair for everyone. If someone breaks those rules, consequences are part of it

If you don't like rules, you don't have to play

[proven edge]

how i can manual apeal false ban if i cant link my acc bcs of age group

[frail idol]

Guys? You know new private server map templates , i remember , in that chanell -> #1487512858114785300 was one build , on the parking lot next the highway and it was like tuning meet , i just want to ask , because i cant find , if anyone have any informations about it

[bleak trench]

I saw that the more XP you have in the police, the more bars/stars you get on the badge. I saw someone who had 4 silver stars, but are there more ?

[heavy geode]

Yes golden ones

I have 4 golden and 1 star that shows max xp

[grizzled veldt]

I play on my phone without even going into the servers, and I’ve noticed that many police officers are working with criminals. Some undercover cops even pick criminals up in their cars and commit robberies together. I come across this a lot—it’s becoming more common Isn't this cheating?

[quiet idol]

It's allowed

[grizzled veldt]

thank

[meager bolt]

From 2 years I was playing roblox " Emergency Hamburg " and sorry for sayin that but I used some hacks in that time and now after 2 years I was banned in a new account due to that thing from 2 years I has regrets on my past but pls pls I wanna play

[grave marsh]

You can't play

[meager bolt]

[grave marsh]

Go play other games

[wet tapir]

yo

chat

can u show me proof that old sniper is not comeing back that it was just it was april fools

[stone oracle]

Its the secons April and no old sniper thats the Proof

[wet tapir]

k

[olive light]

Warum kann ich meinem eigenen Server nicht joinen? Da steht Fehlercode 279

[night trench]

Can i gift a gamepass to someone who isn't online on the server that i was currently playing on? Or not online

[thorny agate]

third april

[thorny agate]

i think you can gift to everyone

does not need to be online

[night trench]

Thanks

[bright oak]

I was banned and I don't know why and I want to know how I can undo it

[heady slate]

Which things can I edit on my skin so that it stays ingame?

[stone oracle]

https://emergency-hamburg.com/unban-request

[thorny agate]

avatar

[stone oracle]

You can appeal it here

[bright oak]

Thank you

[heady slate]

Yeah I mean if I edit some part of it, it doesnt change ingame

[thorny agate]

you need to try

[heady slate]

K ty

[thorny agate]

the body parts etc. i think everyone has the same body