Read/Seen

[granite osprey]

Is there a way to get how many Notifs are read/seen for a subscriber for In-App, Email

[lusty sky]

Hey @frigid crag can you help us here?

[frigid crag]

@granite osprey

We currently support seen/read filter for in-app notifications only.

I am sharing the API to fetch in_app messages (notifications)

[granite osprey]

Ohhk, for conditions it had email seen/read too but looked like it didn't work

[frigid crag]

https://docs.novu.co/api-reference/subscribers/get-in-app-notification-feed-for-a-particular-subscriber

[frigid crag]

It works for few providers that support email webhook url

[granite osprey]

Ohhk

[frigid crag]

https://docs.novu.co/platform/webhooks-for-providers#supported-providers

[frigid crag]

These are supported providers

[granite osprey]

Also for 30k free triggers. If i'm sending same notif to 1k users then it's counted as 1k triggers?

[frigid crag]

Use read and seen query params with this API

[granite osprey]

ohhk, we're using Outlook

[frigid crag]

Same 1 workflow trigger to 1 subscriber is count as one event (notification) in terms of pricing

[granite osprey]

workflow can have any number of things? (like multiple email, chats etc)

[frigid crag]

Yes, workflow can have as many steps including digest and delay

[granite osprey]

ohhk