#Swole visual bug with spending gems

23 messages · Page 1 of 1 (latest)

umbral phoenix
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I went to see how many gems it would cost to speed up my zapp to level 7. It said 2 options of "Watch ad" which didn't work or speed it up for "88" gems. I sped it up for 88 gems and it took a lot more than 88 gems

golden carbon
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Same thing just happened to me, said spend 88 gems, took WAY MORE then that 1800 or something

mighty pagoda
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What devices are you playing on and how do you get to this screen? I'm unable to locate this yellow "speed up" button. Also, that timer up at the top, in your screenshot reads no time left, is this accurate? Is Bobby someone you are currently training or just a preview? Endless, can you duplicate his screenshot with the speed up button and the possibly incorrect timer at the top?

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Also, both of you should absolutely open tickets soon this can be looked into. The more people with the same issue that open tickets makes it easier to track down what the underlying issue actually is.

golden carbon
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I opened a ticket already, but I am playing on PC bobby is someone i am actively training. the 0 time is no accurate, I actually just started training him when I took the photo

golden carbon
mighty pagoda
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Ah, okay. I do not play on Steam so I can't try and reproduce. But that's important information, particularly if the OP is also playing on Steam. Really narrows down where to look for the issue.

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If you click it right now, is it still showing the 0;00 timer and offering an ad to speed it up?

golden carbon
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yup same thing, but if you click it a few times open and close it will show the real price eventually

umbral phoenix
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I was also playing on steam. I forgot to add that

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I can try to replicate it

umbral phoenix
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Hmm it fixed itself before I could post it

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it said it was 30 minutes left and cost 29 gems to speed up

umbral phoenix
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Got a video of it

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I also put a support form in

mighty pagoda
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Excellent, thanks guys, they are looking into it.

umbral phoenix
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Like no clue why it changes back when I click to my second monitor

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thats the more confusing part