1000 gem drunk package robbed by the system | Animation Throwdown | Page 1

hidden dragon Dec 15, 2022, 6:16 PM

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I just purchased the drunk 1000 gem starter set. Instead of showing me the cards it just put a close button. Now in my account there's 1000 less gems but none of the cards purchased. Please help!

stoic surge Dec 15, 2022, 6:18 PM

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Same here. It is broken. Do not buy the starter pack. I received zero items for the purchase.

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devout hinge Dec 15, 2022, 6:18 PM

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I didn’t receive anything either

stoic surge Dec 15, 2022, 6:19 PM

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This is what happened. No animation showing items, and no items in inventory. Just a blank page as shown above.

worn nova Dec 15, 2022, 6:22 PM

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same thing, I also took the choice of 500 gems for the zapp, I got the 15 tokens and the 200 giggiwat, no zap :/

candid pebble Dec 15, 2022, 6:26 PM

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Same

ancient estuary Dec 15, 2022, 6:27 PM

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same

jovial sun Dec 15, 2022, 6:36 PM

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Same

blissful latch Dec 15, 2022, 6:42 PM

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We will get the gems back right?...

twilit lion Dec 15, 2022, 6:44 PM

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Hey ya'll. Please write in to support at kon.gg/throwdown help. The devs are looking at the issue currently, but make sure you write in so they can get you the cards you're owed.

stray lantern Dec 15, 2022, 6:47 PM

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Same here 🙄

fallen stump Dec 15, 2022, 6:47 PM

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Same here, please advise

worn nova Dec 15, 2022, 6:49 PM

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twilit lion Hey ya'll. Please write in to support at kon.gg/throwdown help. The devs are loo...

I'm waiting for them to resolve another case with assistance, do I write in the same email?

twilit lion Dec 15, 2022, 6:54 PM

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Either way works. As long as they have a record of it.

candid iris Dec 15, 2022, 6:54 PM

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worn nova I'm waiting for them to resolve another case with assistance, do I write in the ...

you can actually. but still better if you create a new one to avoid confusion

snow finch Dec 15, 2022, 7:01 PM

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The choice packs are broken too

lilac sail Dec 15, 2022, 7:06 PM

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Same

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Drunk starter pack gives no cards

snow finch Dec 15, 2022, 7:08 PM

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I tried the 500 choice pack. I did not get a legendary Zapp from it

remote tapir Dec 15, 2022, 7:09 PM

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Oof bought both choice packs and drunk pack and didn’t get any of the cards.

twilit lion Dec 15, 2022, 7:14 PM

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The devs have been made aware of the same issue with the Player's Choice Packs as well. Please make sure to include that purchase in your report to kon.gg/throwdownhelp

upbeat mortar Dec 15, 2022, 7:27 PM

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Just adding to the pile…I bought a 500 and never got my Fry …😢

jovial marsh Dec 15, 2022, 8:02 PM

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Ran into same issue

rose nacelle Dec 16, 2022, 12:22 AM

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Same!

plain hollow Dec 16, 2022, 12:38 AM

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Same

brittle jetty Dec 16, 2022, 11:07 AM

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Same

fallen stump Dec 16, 2022, 3:03 PM

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Any resolution yet?

hidden dragon Dec 16, 2022, 5:41 PM

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Exactly, where are my cards! Total flub by the development team.

stoic surge Dec 16, 2022, 6:09 PM

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fallen stump Any resolution yet?

No

candid pebble Dec 16, 2022, 7:13 PM

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I logged in today and it looked like my gems were back to normal and the pack reset

devout hinge Dec 16, 2022, 7:18 PM

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Same here, everything seems to be good now

#1000 gem drunk package robbed by the system