I sent an email to [email protected] about an issue I was having with my keyboard, and it's been 5 business days now. Should I have made my request for help here instead? https://osumekeys.com/pages/contact. I've only sent an email, and they haven't gotten back to me.
#Waiting on Customer Service Response
digital nimbus
broken onyxBOT
I sent an email to [email protected] about an issue I was having with my keybo...
sasame.yuki, you have reached lv. 2!
digital nimbus
Waiting on Customer Service Response
night pulsar
The estimated is 5 business days but sometimes it takes a lil longer, sometimes it takes a lil shorter. If you’ve received an automated email response that means they have received your email and should be getting back to you as soon as they can. Also no, the email address you sent to is fine as that is their customer service email. Also make sure to check spam folders as well, as sometimes the response can go there
hot flax
It was also a long weekend so I’m sure someone will get back to you shortly