#Missing keys
11 messages · Page 1 of 1 (latest)
for general concerns, please post in #1020188109100560404
to ensure privacy and safety of your orders, all order related inquiries are to be handled via e-mail. please e-mail us at [email protected], including your order number if applicable for quicker assistance.
Oh sorry! I can retype it without order numbers?
an email will be the best way to reach out without exposing personal information so publicly
if you're missing keys we'll definitely send out replacements
I still have to take pictures of my Tsukimi and Sakura sets that i gifted to my gf as proof 🥲
I guess wait for a reply from my email first?
Ray., you have reached lv. 1!
Yes, the current response time is 2-5 business days
Since it’s currently the weekend, you should get a reply sometime this following week