HELP, UGENT PROBLEM

[wary geyser]

I was about to publish an asset when it said “network error, try again”. This doesn’t make any sense because I was, in fact, connected to the internet. I tried pressing it again hoping it would work, but then my app restarted, and I was greeted with the haunting Please Sign In page. I tried signing with my Lavender Lad Games account like I always did, but then there was a notification that it already had more access on 3 services. I accepted the terms and pressed “continue”, but when it loaded back in, I was in a completely new account! Please, help!

[humble crown]

video

user ID

well is it possible that you ddnt use google

and you just confused them

[wary geyser]

I did use Google

[wary geyser]

I’m still here, still in need of assistance

[main kernel]

I don't think apple auto updates Google play services so try updating that but it might be dangerous so you should just update the app to make sure it's not the app that needs to be updated

If you don't wanna mess up Google play services and have already updated the app try going to settings>app manager>julians editor>then click force stop option

[fading turret]

That feature called force stop is only in android

And he's in ipad

Same device I have

[main kernel]

Or you could just trouble shoot

[wary geyser]

Well I’ve tried all troubleshooting techniques I know of

[wary geyser]

What do you mean how do I “user ID”

[covert path]

Before you lost the account of sumthin you go to your profile then click that gear and go to account

The user id is at the bottom of the screen

[wary geyser]

I can’t access my user ID from my old account tho, because I’m in a NEW account

[main kernel]

Did you use the creator program before?

If yes ask Julian or rocket to get your user id from the google survey

[humble crown]

You said you made a new account, literraly just search the username of that account and you can see the user ID

gad zamn, how yall creativity so limited bru

[wary geyser]

I can’t see that little gear on the corner for my old account, is there something I’m missing

[covert path]

It only works when you're in that account so

Did you check and screenshot your old user ID BEFORE it was lost?

[main kernel]

Yo if you used the creator program before you could tell rocket what email you used for it so that he could look for it in the people who did the Servey on google docs

[wary geyser]

I’m not part of the program and I didn’t take a screenshot when I was in my old account 😭

[main kernel]

Sad

[humble crown]

just search your username and you will see the id in the people tab

errr

man

[covert path]

his id

[humble crown]

This account is not linked to the email you provided

Then try remembering which gmail account you used

[wary geyser]

But I used the same gmail account as the other one

[humble crown]

the email i saw isnt the one you are showing

[fading turret]

could you please clarify what your profile icon is? that way we will know thats you.

[wary geyser]

Old pfp:

New pfp:

[fading turret]

your id is 1191512. is that right?

if so. react the message with ✅