#game-support
1 messages · Page 56 of 1
Feel free to redirect them to it if necessity arise
i did a full reboot + reinstalled the game verify still not working
Have you tried launching the game in admin mode
admin mode?
yep
Right click, run as administrator
right click, launch in administrator mode
i can stream in a voice chat if u want
who calls that admin mode lmao
Not you I guess
How much time have you given it to boot? Sometimes certain gpus take a while
5 minutes i have a i5 13600KF
I'm tired I worded it wrong 😭
Ok, what about updating your GPU driver
i will retry yea
go to sleep then
or drink coffee
either one works
So i'm playing on steam and friend has ps5, it not showing him in my friends list, can we not play it together?
its bugged as of rn
anyone getting a network error occured ? i couldnt play even one game because of that
and it gives me timeout for matchmaking even tho i didnt leave it just disconnected
I got 2 out of the three twitch drops but it did not give me the garnet skin, it gave me the banner and gleamium. any idea how to fix this
try contact support
Missing beta Obsidian ringout, and pls make it an option to switch characters between rematches
Are the agent smith missions broken or is it just me?
wdym
Like, it ain't progressing at all
Yea that’s frequent for us steam users
even tho Im killing the rift guys
from when i was doing a bitt of them they were working
One of my quests isn't progressing
do u mean ur not progressing through the like pass thing to get him early?
did and still nothing work
The event.
if its the play as banana guard one its broken
so u mean its not going up in points?
yeah
u have to kill the "boss"
it's supposed to progress when u kill anyone in the rift, right?
Oh
so the rift guys?
nah
the final dude
and u can only do it once for it
Yea, that was the quest I was talking about, it's weird
What, then how are we supposed to finish the event like, at all??
If we can only progress by 1 point???
well u can do it on higher diffuclties for more points but only killed the last guy will give a point
and that can only be done for 1 point
i think u can only got 4 points as off right now
Is it normal to not have the skins from the beta?
oh lol
you would have to contact support
Is it normal for the game to lag after some gets ringed out
Oh ok
u can contact support to see if u can get ur stuff back https://wbgamessupport.wbgames.com/hc/en-us/requests/new
Unfortunately that's all I can do right now while I'm at work
does it go under PVP and other Rewards for the Question Type?
i put it under technical
no problem, thank you for ur help
lmfao
guess I got a few good matches until now
when i can buy glemiums?
wdym when?
when you load up the game
and finish the tutorial
💀
then you should have access to the store
unless ur on epic games than u can prior to it
the 2v2 mode keeps saying network error and disconnets every1, does this happen to any of u?
ye i kept getting it a few times
idk cause i havent played 2v2
thanks!
at least not recently
np
well it happenned to me and my friends a few times in a row
i know its server sided but idk why
if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
MultiVersus Twitch Drops
Link your accounts to earn Twitch Drop rewards!
Dose anyone know how to stop disconnecting mid game?
its probably going to keep happening for a while because its something to do with the servers
its happening to me in 2v2 also
and they havent done anything for it yet'
this one def isn't guaranteed, didn't work for me
well it worked for a few people, sorry it didint work for u
yeah i've made a ticket already, just waiting to hear back
gl
I already have 160 wins but I haven't got the 100 wins trophy yet. is this a bug with everyone or just to me?
probably counting wins from beta if u played that
idk if it's a problem with Sony or the game itself
i win around 90 in the beta, didn't play much
im guessing most the wins are from beta then and by that logic of it not giving u the trophy id assume u need to get 100 wins on this version of the game
bit odd, literally have no idea why
i'll try that, thx
probs an account bug or smth
^^^ its this as far as I know
Hello. Is anyone having an issue with MultiVersus on PS5 that when you start up the game, right when it’s loading, it immediately backs you out and says “Something went wrong with this game or app”? Is it the game servers or is it just me? I’ve been trying to log in to no avail and it’s really making me upset. Any help would be appreciated 👍
I tried mostly everything. Nothing works 🥲
so crossplay is enabled on his ps5 account and my steam account is enable but we can't group up. How do we fix this?
joker missions still bugged?
Alright, so I have a pre beta account but due to my area's guidelines, it cannot play online.
However, I can make a new WBG account and connect the steam account (what I used during the beta) to the new one.
By doing this, am I able to get the beta rewards if I port over my steam progress? Or will it not save?
Even the console versions are crashing? Lmao.
im pretty sure the stuff itself saves to the WB account and not the steam account
so id assume u wont have them on the new account
So basically I'm done for in this situation?
u could try contact support
I gotta start with no beta rewards... life is over
the beta rewards aint even all that
I had no progress on the old account, so there's nothing to lose. The beta rewards was literally the only thing I could have gotten
damn
So I'm starting severely worse than the average player
u can still get them on ur new account just not as "beta rewards" because the finn skin is purchasable and so is the bp
How easy is the BP to progress?
I'm basically locked to lvl 10 till next week outside of dailes and grinding my life away at micro XP
They did say they're buffing exp gain
yeah
If the buff is sizeable I'll get it
Any way to see playstation buttons ingame on PC with ds4 controller? only showing xbox
How hard is it to get any specific character?
all cost 3k character creds, except joker, he costs 6k iirc
and trust me, its real painful to get there
So it's difficult to get characters?
or u can buy them for 1k of the money currency and 1250 for joker
its less difficult and more just, way too grindy
like WAY
Damn, what a bad situation to not be starting with Jason, a character I would be fine with using to grind
i got enough for a character in like 2 hours of playing and i wasant focuing on it
This is this and that's that...
he's fun as hell to grind stuff with, but if u wanna finish rifts u need a bunch of characters to 100% it
I'll see what I can do
they need to fix not being able to invite friends on other platforms asap
fr
Anyone else not able to do the "play as banana guard" quest?
I'm missing 2 character types to even finish the rifts fully
its broken
I'm fr stuck with playing on console
no one can do it
bugged, will be fixed later
damn
Cool just making sure
When I play rifts mode I enter a challenge and it gets to the 2 vs 2 screen then freezes but the music plays.
This is only for rifts the rest of the game is totally fine
I dont know why but I cant bind scroll wheel down/up to anything
Might i ask, for what purpose do you intend to bind those 2 in particular?
are PS style controllers compatible with the game? seems to be giving me trouble with this new one
on PC yeah, not sure if UI supports it yet tho
i didint even know u got a banner lol
I am playing with a PS5 controller and it is working fine 👍
Anyone else had this issue? Or is it just me?
thank ya, setting Steam Input and changing mode worked!
@slate geyser @lofty pike Support finally messaged me back just saying "All progress was carried over from the beta to launch, if it is not there then you are on the wrong account" as If I have multiple accounts
What a bad show
💀
I know I'm not on the wrong account
well clearly you must have or your err lying thx for playing beta 🤓☝️
ong the support is a bit dumb
If it were one person, that's one thing. But since there are so many people complaining, you'd think they'd realize they messed up
😨😨
support is held together with sticks n stones,
fr
exactly
lmfao
Support? I guess helldivers needs me
i havent seen helldivers mentioned in a while
What do I do if I am missing characters and cosmetics?
contact support and get told ur lying
^^^
what
support is ass is what
Support is like healers from OW theyll come when we REALLY really need them on the objective
that explains it
why are twitch drops broken my account is linked and im not getting them
the community is better at being support then support
if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
MultiVersus Twitch Drops
Link your accounts to earn Twitch Drop rewards!
yeah no support is just throwing people around with:
"there isn't proof therefore we cant compensate"
"you must have an alt account, sign in there"
"contact support with a ticket to follow this up"
Support? I was supported once
they supported me, in a supportive way
They locked me in a ticket, an empty ticket with no support. Support? I was supported once
Same lmfao I'm a big fomo person , I don't miss out on items I know my ass grinded for them
No no, clearly I'm lying to try to squeeze money out if this oh so poor indie company
Only need 1 account to throw hands online
Any reason why the game keeps crashing when playing? will crash every 1-2 games
Pray, support calls you a liar directly or tells you that you never owned the cosmetics
Game looks great, but I know darn well xenoverse 2 is more playable on the net code
still no
I have screenshots and video or gameplay from back then lets see what happens
try contact the useless thing called support!
Rifts constantly freezing for anyone else? Main game is fine but rifts isn’t giving me a good time
Clearly everyone played on alt accounts or are all chronic liars
i think im okay if the community calls them useless
They will say it's not valid proof as it could be edited
Noice
the support people are stupid as
is that what happened to you?
You can now be supported with a stay at home client that's still in quarantine from covid they'll be with you shortly
No but it's what I've seen friends show and people here say
my drops not arrived to me
most true statement
on twitch
90% of the player base had alts they used specifically to grind the battlepasses then never touched again
Apparently
Hey at least multiversus didn't do what Diablo did and go with the mobile route
yep, can confirm. I was one of them
spike and up air
Is there still training mode
y’all still trying?
instead WB went to compete with kill the justice league and launch the worlds middest fp2 item return simulator ever
Yes but no access too locked characters
They really said to me "Additionally, before the Open Beta ended on June 25, 2023, all cosmetic items and characters were temporarily unlocked for all players, you may have thought this was permanent and would carry over."
Like bro do you really think I am this stupid
this is what I vow to do with this
LMFAOAOOAOAO
BRO
WERE THEY?
HOLY WarnerBrothers in christ 😂
guys any american person is here ?
i want an american help
for rlly important thing🙏
I reached about my cosmetics on discord and they told me to make sure I’m playing on the right account chat am I cooked let’s hope email support answers
I need an aussies help to grind rifts
I swear the downspikes on some characters are disrespectful and subpar with smash quality (I love downspikes)
would’ve helped but i can’t play rn
Did you see what I said support told me lmao
lol guys this game is cooked fr
saw suicide squad on ur pfp and thought you were the game competing with multiversus for the quickest death
No send it
^^^
How do i n my friend both play on ps5 on one console or is that not working either?
LMFAOAOAOOA IMAGINE
What I think people know what cosmetics they had
I still can’t get the free battlepass, yes I’m on my original account from the beta and yes everything is linked
I hope too god I have old clips of me on multiversus with proof of my cosmetics (I fr livestreamed hours of gameplay on youtube, you won't catch me lacking WB I HAVE MY PROOF)
wdym ??
well can't play on steam and him on ps5
can’t u claim the first reward ? the character
from friday 13th or wtv
Sadly I don’t am I cooked but I have proof of beta and common sense I have the alpha taz icon but no uncle shagworthy
we tried to both play on ps5 but when he invites me i can't get in the party so im lost
you should be able to? I was playing steam to console last night, make sure crossplay is on in the online menu
it is
been beating my head on it for the last hr
it shows him offline but with no ps icon nor steam icon and its grey out
both of you have it on? That means they broke crossplay, great.
and when he looks for me same thing, we friends on steam also
that's dumb
the world gasped in complete shock, WB somehow broke their online play
if i search him i find him and when to go friend request already says were friends so i got no idea, can play on pc and him on steam deck but there is lag on his end so its not that fun
Right, what else is new lmao
hahaha
Does anyone have an issue on pc where this game just says no to changing window mode with two monitors
AYO further footage analysis shows I had the Ghostly knight legendary banner frame. Where is it WB?
With screenshot ofc
Well I messaged support back, time to wait another day for them to say "screw off lol" again
do you work at player first games?
if not you dont have enough proof
Yes (no)
unplugging my other monitors Display Port worked for me
Preach
Can we practice with characters we don’t own to know if we want to get them? Also, I had the game in beta and leveled up a bunch but all that reset?
do perks still overlap
about the missing fighters?
No they're locked still
Only some, the rest don't
My 101 cosmetics
like only the ones that say the overlap overlap
But.. I like using my other monitor lmfao
😔
Levels didn't carry over
yup, the mechanic for the squad perks is gone now
The one thing that worked in this game was them making levels not carry over
it's only for a sec lol, plugged it back in after
they responded to mine and they told me to send in another support ticket because I have to work with them further to solve the issue
Ohhh bet bet
24 hours later and i didint get a reply for my stuff
They asked for my WBGA username and email, and steam username but they already said I apparently didn't unlock the cosmetics
So is there any way to test a characters moves before getting them?
💀
Gotcha
I can't choose the custom perks for Jason, says I don't own him
there was in beta i think lol
dk why it got removed
what beta, doesn't exist
happened to me with taz, it should fix by your next match, if not restart
Hello, I am a user who has submitted access problems to game modes other than local and training modes.
I know I played during the beta that’s why I was confused
what?
General incompetence
they removed so many good things
Yeah looks like it…
there was actually no beta ever. which means no one is entitled to "compensation" nor were there "features removed"
ur all delusional
have a nice day - WB
So there was no 30 minute character pass… it was all a dream..
Who do I talk for support bec I have video proof of missing cosmetics from a year ago that shows the same account used in beta?
Link at the top and pray
😢
look I probably didn't sweat nearly as hard as half the people in here, but I just want my taz skin
I earned it
I sweated hard I'm quite pissed still
I want all my taz and superman skins but tickets are full 🙂
mind me asking what are 101 cosmetics?
funny bout that, I got shagworthy. but nothing else lmaoooo
except all the taz stuff you got for playing the og beta thats it, no taz skin that i grinded mastery for
Ik my ass unlocked finn and garnet
me too dog, not even the profile pic
I love having to wait a day for them to say "we have no proof because our internal servers suck, but give us your account Info so you can wait another day for us to tell you we have no proof"
like wth
honestly 10 bucks says they lost the information in the translation of remaking the game in EU5 lmaoo
i forgot about that banner
I hate that I didn't record my games except for pics
Oh 109% guaranteed
i got the taz icon but there was a banner?!
I want Fern back :/
At least you have pics, I have nothing except for a pic of Harley from the Alpha day 1
Yea 2 tiers higher than the icon iirc
Let me check my spreadsheet
i have/had a bunch of clips on my xbox account but i think microsoft deleted them
Like I shouldn't have to record anything, it's their servers. Why do I have to have proof on a server they own?
It worked king, you’re amazing
game keep disconnecting me if i try to play online and crashing if i try to play offline
recently too, like end of april
yeah
heck yeah dude that's wassup
I have legit nothing
It's great
is there any like server issues rn ?
Alpha Taz icon was 29, Alpha Tester banner was 30
ok ye I got both
i might still have some
so ye I'm just missing the mastery skin and half the characters i unlocked
help
Exactly, why should I need to take pictures or videos of every individual item I unlock just in case it gets wiped due to incompetence
erm becuz lol
what are the ways to get the fighter currency?
Due to some "policy change" they are "forced" to remove any video or screenshot past 90 days old
Why does it say this account is now allowed to play online??? On Xbox
awesomesauce, I just got kicked cuz (game out of date)
I keep getting kicked out of my games on ps4
i want my uncle shagworthy back rn it was so gas
And we automatically lose
Bro I'd give u mine if I could
I just want taz's beach skin
how did u get that it feels familiar
Mastery
So even if I did have a screenshot or video, that stuff is 11 months+ old its long gone
thats what how do you not have it
lmao i just got that as well
most characters where like that
I swear Taz's maxxed out mastery had the beach skin
oh right i forgot the beta
jake sadly didn't have that
: (
I think I remember that! Cuz that was the one skin I didn't have to buy lmao
yeah jake had a cake skin that was awesome and i loved it
in the mastery?
hello my loading screen is stucked on authentication :(
my items didnt cary over from the beta
is the game not working again? I randomly have terrible framerate
I just love that, according to support, hundreds of people are lying to get free cosmetics, or used an alt account to play the entirety of the alpha and beta
how do i authenticate wb games account? i cant log in
nah from a battle pass
day 2 and i still have authentication issue
oh right the game had 2 different battle passes
Oh wait no nvm
hello my loading screen is stucked on authentication :(
I bought that one
4 total
same
i still have not recieved my twitch drop rewards
really? there was season 0 and 1 in the beta
5 total now actually
I still haven't received most of my code rewards. What do I do
wait did you see what I would use if for?
I remember earning some skin from the mastery but I don't remeber which one
why does it take so long to level up the character mastery?
yes and its funny
Alpha pass,
preseason beta, beta season 1, beta season 2,
Current season 1
yea I just want it for spike and up normal
hello my loading screen is stucked on authentication :(
hello my loading screen is stucked on authentication :(
so how do I bind it to it
maintenance probably
yeah I bought him when the summer season bundle came out
no cause works for my friends
so even worse than grinding, money
Did someone get the twitch drops?? I didn't
so i defs deserve to have him returned
only baner
I mean, I got the drops but didn't get the rewards
Pick a deity and pray to them that the devs stop being incompetent
Oof. Any news on that issue?
yea how do I bind to scroll wheel up and down
you have to go to their redeem site, click the "check it out" option for twitch while your games closed and once you do that it should be there, worked for me
Well clearly you didn't own the skin, or bought it on an alt account according to support
I’ve still haven’t recieved the Tom and Jerry banner and garnet skin
bro idk if you can lmaoo
Can u send the link? Thx
Since everyone has apparently
Tysm I will try that later
I did the twitch drop and clicked the link while my game is closed and it still didn’t work
wait, was that when IG got his beach skin too, and velma? Cuz I had velma and taz
%
Cheers
what do you do if you cant authenticate with WB games
^^^^
That sucks, you're gonna end up having to get ahold of support if that doesn't work unfortunately
only know whats worked for me :/
it sometimes comes through really late
recently found this out and it worked for me - idk if it will work for you. go to account.wbgames.com and login to your account. go to connections and disconnect steam from your wb account. if you go into your game again it should sort itself out when you reconnect your account. when you disconnect it will say all your progress will be lost but it will come back when you connect your account again.
ye lol
thanks man ill try this
awesome so I'm owed those skins and I don't even have proof, awesonme
For me when I try logging in it redirects me to make a new account even though I used the same email. Starting to think my account got deleted or something
Fix the servers. They're so unstable and has so much server lag
australian servers when
How do I/what's a good way to get prestige points
buy cosmetics thats it
Thought I fixed my monitor problem, then start playing a game and my game decides to play musical monitors
Got wrecked by a Tom and Jerry while trying to keep my game looking kind of normal 
everyone is, people are missing a lot and PFG is saying people don't have proof, so we're just missing stuff and there's nothing we can do
I wish I could just play the game 😭
Im missing all of my skins except for 1, im missing p much all my characters that i unlocked, and i never got my twitch drops, is there anyways I can get my stuff back?
i don't think any of my tune squad skins from the 2nd BP carried over
glad I never got founders edition, sucks I miss out on the exclusive stuff but I'd probs miss out on it anyways
Bro the connection issues are insane
anyone else having fps issues on pc even with low graphic settings?
I've only had lag and fps issues when playing againt console players
Is there anyway to turn on the ping indicator or did they remove it for whatever reason?
That was super nice
Sorry I’m just annoyed cuz I keep disconnecting from my games
I’ve checked my Wi-Fi multiple times
I don't think they supplied enough servers for the influx of players
how do you get the twitch rewards cause i claimed them but they arent in my inventory
From what i could trace from my wifi traffic, most players connect to the same few servers.
ty prime
that doesn't always work for the twitch drops
I just put in a ticket to hpoefully get my skins back
im i the only one that has some skins missing ?
nope i do too
@stuck nightyes
And characters
but the weird part is that its just some skins
my twitch drops arent showing up in my game even though my WB account is linked
if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
MultiVersus Twitch Drops
Link your accounts to earn Twitch Drop rewards!
thanks. its working now
np
yes u can
The daily rewards in the Rift aren't working, is there a fix?
not that i know of
I can't play with my friends on ps4. I can play alone calmly but when I play with my friend it tells me a network error. Does anyone know why?
I'm on ps4 too
how!
well idk then
Could be because one of the ps4 players don't have crossplay, but there's also issues with the last gen consoles connecting and having connection issues
when u go into the rift at some point on the right of ur screen it says invite friends or something like that
dude is there anything i can do about match desynchronization? i want to play the game but this happens literally every match
yeah, I've done all that, still doesn't show up in game.
am I missing something? Feels like they removed like 90% of the perks
even shows "connected" and claimed on twitch
I just played with a ps4 player last night with no issues for only a couple hours, but after the last downtime he's had nothing but issues
sometimes it just comes through late
took forever for mine
Lots of perks were either removed or reworked entirely and they removed the group perk buffs that were in the previous beta, all we can do is pray they see all of the complaints and reverse some changes
ty goat this fixed it
how do i consume food in game???
thats a thing?
I did this and still dont have the rewards, is there anything else i can do?
I did the drops right when the released yesterday
does anyone know why on pc my game is stuttering so hard and can help me fix it @sharp ore
Ok, I guess I'll check back tonight
alright hope they go into ur account
I was gonna play some, but Im getting kicked out 4 seconds into every game
thanks
i cant take the Steven Universe stage music anymore it makes me want to blow my head off please add another song or allow us to toggle stage music
lmfao
lmfaooooo
there are worse things rn brother
I keep getting network connection errors every time I try to play a rift match with a friend, anyone know how to fix? It isn’t my wifi
its the game
does anyone know why on pc my game is stuttering so hard and can help me fix it
i had this stupid banana
turn settings down?
So there’s nothing I can do at all?
i have had enough of these netowrk errors
i tried that (btw i have 3060 and no other game stutters i can play warzone and others games ultra smoothly)
i have a 1060ti and it works good as for me on meduim settings
idk whats the issue im genuinely lost
If it’s only in matches it’s because other peoples internet is like not that great and the rollback is trying to keep it at least playable. It’s either stuttering or really bad ping
@hollow apex
I'm almost sure I have characters missing from beta, is this something they're already looking into or should we try to make tickets for it? 😮
everyone has complained about it but they just deny us everything
I can't get off of local and training, can anyone help me here? It's like the other modes don't exist and the menu is totally different
How do you get your skins back in the game?
contact support https://wbgamessupport.wbgames.com/hc/en-us/requests/new
How do you fix the bug where you literally can't play cross platform without disconnecting?
complete that full 100 on the bottom right inside of the rift, then it should unlock the next level difficulty
My internet is fine but me and my friend keep getting put into lobby, is there smthn wrong in the system??
I have a glitch or something with Velma
why when i press my dodge button mid game it throws out random moves i cant play the game with it happening
anybody to help me with duo/jokzer quest ? (i dont got a mic)
why dont i have anything from beta
still waiting on my twitch drops while i go against people that have them
need this banner so badd
my banner or in game?
ig, nice xmen reference tho
missions fail to track sometimes, i think its when that replay game bug happens but im not sure
has anyone else been having issues inviting friends from cross platforms into your party??
idk why it's not working
been seeing issues with it on reddit too
i want my garnet skinnnn
does anyone know why i’m not getting the twitch drops i did them and it shows claimed but i haven’t received them
nope we dont know some got them most havent
same i did them but they are not showing up the banner the skin and the currency
it’s pretty annoying i want the banner and the skin so bad
it is what it is
How are you supposed to get past gem level 3 on rifts?
Is there any tourneys
I'm at 3.3 and have literally done all the missions for the first two difficulties
guess we need to wait for jason rift
so annoyingù
you can still use gela,ium to buy gem xp thooo ^^
This isnt reallt about the game but more about logging in, i wont get the email with the code to log in
Huh? That wouldn't do anything. Each rift has its own gem you have to level up, gem levels aren't shared between them
Seems like the Jason Rift would be specifically giving you red gems, and you'd need to wait until the other 2 rifts to level up the green and purple gems you need leveled.
how do you get the dragon banner?
As to how you would lvl the red gems to access the higher difficulties of the Jason, I'm not sure how that's gonna go.
the one with the lightnings
That's a beta exclusive reward
i played in beta
Oh well you might be one of the people that didn't get beta rewards for whatever reason
Man this game is broken broken
Im in the same boat I don’t even have my previous stuff my account got wiped completely
i only have the base banner
is it the foretold champion one
i do have that
Idk lol
okay
love how my support ticket was closed while I was at work with no way to respond >_>
Yeah I ain’t got nothing
can't even read it to see the "resolution"
damn
How long did it take them to get back to you
my last reply in the thread was around 1:30 and it was closed at 6
channel's gone now too and the review link the bot sent me isn't working :/
Can someone help me?
I'm on PS4 and can't seem to get out of the local/training screen
basically
all i wanted was to just launch the game but unreal engine keeps crashing frame 1 D:
thats been my life the whole time lol
Is banana guard unlock bugged? Logged in yesterday and today, and don't have him unlocked
you gotta go get him from a challenge
A challenge? I don't know where that is
missions
Right, and it says log in one more day. But I've logged in yesterday and today, which is 2 days lol

i think i reached tier 3 in preason but yet I no longer have my ringouts badge
How do you hit a dash attack on psn
Wdym
its automatic i think
Wdym..
its either you double press left or right
I figured it out thank u
your welcome
on what
Already did 12 matches
Won 10
It didn't get off
Never been to the main screen too
i mean, is it like the introduction ??
@lofty pike they responded to my ticket twice today actually
No
Both times they just told me "You must be thinking of when all cosmetics were free to use on June 25th before the game got shut down" what a joke lmfao
I just enter, the main menu flashes and I'm back at the local
they havent responded to mine
aint no way
then idk
Both times they just copy pasted "Additionally, before the Open Beta ended on June 25, 2023, all cosmetic items and characters were temporarily unlocked for all players, you may have thought this was permanent and would carry over."
they actually have pea brains
genuinely
i need help
we all do
theres no fix for it other than waiting
Thanks anyways
Banana Guard is so stupid why does he have priority over like every move
its like that for a lot of people
one time i had it on for 1 hour
some people can play and some others cant
im tempted to just start spamming their tickets until i get my stuff
I swear I remember having the Fern skin and way more characters
devil apparently got blocked because he contacted them over the issue
Well good luck getting them back support has only told me 2 copy paste things of "you never owned them" or "you must be thinking of when they were temporarily free"
lmfao its so bs that they can just silence you
what if I sent a vod of me playing with them lol
fr
i have over 30 alts ill just keep going
they will say its not sufficient evidence or say it could be edited footage and cannot verify it
they would say some stuff about how this isint enough proof probably
lol I guess, if enough people report it hopefully the issue is resolved
well its been almost 3 days, and hundreds of people are reporting it
support , wb and PFG havent mentioned it once
the support is just trash and so many people have reached out about losing items and they are still out here denying that people ever owned them
support will just try to gaslight you
yeah, it's not like an isolated incident
fr give us confirmation and fix it
Support tells you that you either:
- didn't own the items/complete the pass to earn the items
- unlocked them on an alt account
- thought the free use day on june 25th was permanant (practically calling you stupid)
and if you give proof, they tell you:
- its not enough proof to verify that you have/had the items
- the video/screenshot could be edited, and they cannot verify if its real or not
Which both of these just lead to 1 of the first 3 options
yeah and no one probably played on june 25th it was dead by then
fr
I definetly didnt, i think steam said my last time played was march or may of 2022
lol so either they never fix it or basically gotta backtrack the gaslight
i didint even know the stuff became free on that day
yeah
so far theyre going the gaslight route
the past 3 times ive been told "You never owned the items", then "youre thinking of the free day" twice
Dose anyone have a fix for continuing to get disconnected mid game?
its radio silence its so bull crap
Rip
so like, from now on, anytime i earn ANY cosmetic I need to take some hard evidence video that 100% proves its not edited incase they decide to remove my items again?
fr
that shouldnt be my job or priority
thats what im gonna do
i need help again, matchmaking keeps freezing and yes, i did reinstall it
when am i gonna get my open beta stuff its been 10 hours?
i didnt bother to clip or screenshot cause i was enjoying the game
u most likely wont
ur not getting anything probably LOL
fr
exactly, and why would i ever do it anyways? why would i ever take screenshots or videos of every cosmetic ive unlocked just for the offchance they get wiped from my account
respect to indexity hes been here all day helping people
even after i got timed out for three hours i came back
fr :/
whyd u get timed out
early multiversus was really fun i was enjoying the game not screenshotting it and sitting in the lobby like i do now
cause i was asking moderators how its impersonation to the wb logo as ur pfp
the mods warned someone for having a WB logo as their pfp, they argued it was mod abuse and the mods just muted them
yeah that sums it all up
bro im getting real mad at this game bro
i been trying to fix the online issue for 2 days
has the game even been out for 2 days yet?
this is day 2
i hate fighting games in this genre, multiversus was the only one ive liked, but i dont see the point of me grinding their battlepass, events, rifts, ect just for them to wipe it away in the future and say "lol u never owned them silly!"
u right u right
and its 8 pm now
8am for me lol
6 Pm for me
bro i cant even log into my account cuz they wont send the confirmation code bru
but really did someone else happen to try to play online and the game just freezes on the loading screen
I can’t stay in a bloody match 💀 Desync every game bruv
does anyone know how to fix lag on xbox as im getting frame drops when something like a knockout happens or when something moves too fast
the fix is dont play the game
why did they even launch the game at this state ☠️
i didnt have any matchmaking issues on the beta, thats really weird
Does unlocking a character variant unlock that character?
only the variant
but bro how do you make the full game worse than the freaking beta
cause u cant even use it until u purchase the character
Damn so the character grind is going to be ridiculous if you haven't played the beta
its simple make a game by wb
and pfg
how do i add players to a local match?
I just want my characters and cosmetics back and I won’t have none else to complain about
Is there any way to fix the kicking issue
nope
real
I keep getting kicked from my matches for no reason and it counts as a loss
Same, but 3 times support has said "you never owned the cosmetics" then they told me, twice, "youre thinking of the free use day in june, those cosmetics didnt save to your account"
Ik I got suspended for 29 mins bc of it 🤡
mfs are straight up ignoring me
I haven’t even heard from them yet and it been a bit over 24 hours
same
Rip
they somehow responded to me twice in one day
lucky and unlucky
It’s like why grind so hard alll throughout the beta for them just to take all my hard work away this would be the reason if the games dies you take away the stuff I spent money and hours on 😕
how high do u guys think the chances are for the game going offline again?
I mean it would be for the best because of the way things are right now this might’ve been the worst launch I’ve ever been apart
I hope it does
lmao
Connectivity Issues: I'm playing with my friend, on another game and he's fine, stable ping perfect no frame drops nothing. He's running a beast of a computor 4090, 164 GB Ram, 10Tb SSD the works so it's not a hardware issue, everytime we try to play online we disconnect and I know it's not me because I play fine all day, anyone know the issue or a fix or is it straight up just the server
Everyone having connection issues I’ve been fighting the same 2 people for 2 hours because it’s the only match we don’t disconnect from
They’ve addressed some issues and criticisms but I didn’t see them addressing the connection issues 😐 And the mods say that they’re games are running fine, yeah right 🤦♂️
will there be a forced patch?
all staff members are being payed to gaslight us
Earlier they said they weren’t payed at all
does anyone know how to add controllers to a local match?
thats the mods
preach, no reason for me to care about the rift, events, current battlepass, ect if they can just be removed and if i try to get it back support will attempt to gaslight me
F sake
literally every single staff member is lying to us
Yup
and saying stuff like "theres nothing wrong" and then yk theres the support stuff
The game not worth grinding anymore I did all the grinding during the beta just for all my progress to be gone? F that at this point I’m just playing for fun
Does this game still have skill based matchmaking? I feel like every game I play in pvp is really easy?
Error code LS-0019-IS-IZ06? what's the fix does anyone know?
I mean, the answer is simple, we are all clearly experiencing a Mandela effect, obviously
im not even playing for fun
my game is error or force close almost every game any fix to this
lol that’s facts I’ve been in the same lobby for about 2 hours with randoms bc we haven’t lagged out yet
ong they pulling some sorta "there is no war in ba sing se" stuff
It’s sad to see this game having so much potential fail due to simple mistakes and no communication
i mean its like, how can i have fun? anytime i start to have fun, im instantly reminded "any progress here will be removed and support will gaslight you"
not even a "we hear you on the issues!" as a blanket usage
im not even grinding any of the stuff anymore and half the time i cant even play a match
Id be somewhat satisfied if they atleast came out and said we are working on the issues something
As if there’s respond
theyre working on adding the cosmetics to the item shop instead of back into your account
i just got booted to the main menu login screen
if u use the @ moderators some of them do
my game might be fried now
Funny considering that’s not what everyone else is saying about MVS 🤔
Ty
im getting the "unable to authenticate" stuff now
“Everything’s fine”
hold up i mightt be fine
<@&882349260409032746> do you guys have any information on if the game is being fixed with all the bugs that’s going on and I still haven’t heard from you guys about getting my data back from the beta 😕 my Tom and Jerry miss me
im back in
we are moderators, not devs
still havent got any of my stuff and no reply
could have just said no
well youll get told "you didnt own them" or "youre thinking of the free use day of june 25th"
You need to file a support ticket about missing content. We can't assist you with that.
ive done that and i got no response
others have done it and been told they never owned the stuff
its insane
Then be patient, I'm sure they have a lot of open cases to get to.
its just the fact that people are being told they never owned any of the stuff
^^^
love getting told "we see no issues with your account, you mustve not owned the items or youre thinking of the free use day of june 25th, 2023"
its really a spit in the face
Or the fact they say u must have played on a different account
ong every staff member is in denial
I mean the PlayStation trophies don’t lie it literally says all the days I played which was during the beta 😕 and watch they still say I didn’t play
if they come back and say i must be thinking of the fre day im going to lose my mind cause i menteioned that in the report saying they shoudlnt bring it up
its so wild that apparently, to WB support, over 200 people just decided to lie about not having their cossmetics, or have randomly played on an alt
fr
i could understand if it was like 10-20 people but its literally hundreds
They can’t say I’ve played on a alt I’ve been using the same account since my ps3 days
so have i but they said "you mightve earned them on another account"
if they try to say i played on an alt or i didint play during beta im going to pull up the fact that i recived an email from them for the game code and aswell as the fact i was granted the beta rewards
I’ve even deleted the game and reinstalled still not there
yall think a code from 2022 from a hallowen event would still work?
Highly doubt
the website didint even open lol
good luck
they just cant deny the fact that i played during beta
and closed alpha aswell
cause i was special
i have an email from them giving me the code
according to them the game is perfectly fine
yall woudlnt believe it but they have actually replied to my email
im gonan tickle them
What version of this game are they playing on where there’s no issues 💀
I could literally make a compilation of this and send it to the moron who said this game’s running fine
lucky you they wont reply to mine
How do i complete this bring a guest fighter?
@weary goblet they replied to me and told me to play on the PlayStation account linked to my WB account💀
I too, and i cannot login in Wb games website too
Really really weird question, is anybody else having issues with their A button on a controller?
my stuff was magically fixed
My A button is properly setup, and it works on every other game. On Multiversus, it doesn't register my A button press
valdo going to make me go insane
trash can game is all that can be said
I have losed my steam account with jason vorhess battlepass and im playing on epic games because i cant login on steam
More info: Every other button registers. A never registers. A registers on every other game I've tried to play. Used to play with this exact controller with the same button mapping in the beta
lmao they didnt even tell me that, i guess its because i played on steam oiginally
i didint even originally play on PlayStation
i started on xbox
but either way they are trying to say im on the wrong account
The devs are doing nothing to fix that bugs
they are it just take time be patient i been playing the game since beta and they actually improved it somewhat even tho I liked the old ui
Still waiting on a reply I got all the proof they could want just waiting on a response
Can someone explain to me why after releasing this new version I lost all the characters I bought in the previous version? What does it make sense? It turns out that I lost progress with over 30 hours of play... Great!
We all in the same boat bud 😕
because they dont know what they are doing and then they will make some stupid reason/lie about why u dont have ur stuff
Daily rewards don’t work in rifts
When’s ranked
like everything else
never
🥲
cause they aint doing anything correct with the game
I hope it comes soon this one of the reasons why I stopped playing last time cause it took them wayyy too long to bring ranked out and casual started to get boring as there was nothing to work for
did anyone else run into a bug where you just couldnt move or press any button at all?
no
i was doing a 2v1 rift with a friend and i just sat there asleep the whole time and then couldnt click anything after the victory screen popped up
why does rift say we can do co-op but theres no option for co-op?
you gotta click enter rift and then invite from there
why don't missions work?
in the rift there are daily missions that just say "win the match" I win, and nothing happens
also i've been playing the banana guard in every single mode and winning to get the "play as banana guard" mission complete, but nothing happens
banana guard one is broken
ahhhh thats kinda dumb..
like everything else in the game
what about the rift missions, some of them have daily missions, but despite me completeing them, nothing happens
it's also always the "win the match" ones
i win the match and nothing happens, it doesn't unlock
Is anyone else not getting the things back from beta like the currency from the stuff you had beforehand and skins or just me n my friend
Disconnected 3 times in a row, wtf is going on PFG? 😐🤦♂️
Does the game have an auto save feature? If i play on pc but decided to play on PS5 will everything i earn and Levels i finish on rift be there when i play on PC again?
yes
One message removed from a suspended account.
lmfao the game and website is so bad my friend couldnt even make an account
turn off crossplay or put it on console only
I don’t think it helps, I tried that when I was playing 2V2 with a friend and we still got disconnected
Are you a mod? Just curious
Love the pfp, G
Appreciate it 🫡
I certainly do
ok so i need help
my friend on pc crashes every time he goes to fight anyone online
doesnt crash in training or on boot
but only with online
being disconnected from matches was already fixed?
he is on steam but idk his pc specs
better than my pc thought that ran the game fine
which was i3 4 gig
really? Hm
and also its not like disconnected, like it crashes to desktop
No, Not at the moment. If there is a mod that you would like to speak to i can refer you to some
for me it just disconnects me from the fight, and sends me to the lobby
its a pc thing ik that
i think i had a similar issue but i ended up fixing it in closed beta
One message removed from a suspended account.
I cant login in my account in game or website...
no
Nah I’m good
Just checking
Probably bc they’re flooded bc of how bad of a state this game is in rn
Doesn't help that when they do reply what they say is useless
I didn't receive my rewards even tho I already finish 1 and half hours of watch time
and claimed the items
in twitch
and my acc is already linked to my twitch
How long ago did u make a ticket? Irecently made one and got a response under 2 hours or so
I made a ticket over 24 hours ago still no response
Even pinged them as they said to and still nothing
I hope I can get my beta stuff soon
Same for me bro
I miss my characters and cosmetics
Me too
i thought everyone was reset we get our stuff back later on when everythings fixxed?
Really? Thats very unlikely of them. @winter tide
Actually megan is offline. @bronze bobcat if you get a chance and see this ping this person has some concerns about there ticket
I don't have access to view tickets. Sorry. 😔
are twitch drops bugged why didnt i get them. account is connected and has been for 2 years now
Do we have to ping someone with the ticket support role after it passes 24 hours?
Does anyone know how to get the audio on Xbox to work properly? All the audio is missing asides from voicelines
Also Jesus, I am so disappointed with the launch. The beta was far better for a launch
Missing my cosmetics dearly
You’re fine.!!! question. Why does the ticket ask us to ping you even though you cant see it . Im also asking so i can help people in the future with similar questions
Ikr
It says to ping moderators?
Ragequit bc of the game’s crappy launch
PFG get to work on the stuff that actually matters ffs
Don’t sort out the speed of the game, put connection issues first omfg
It just says to “ping us if we don’t respond within 24 hours”
I see. That refers to the members you can see within the ticket channel itself. I believe they have a ticket support role in the server.
cant matchmake for 30 minutes after crashing mid game 3 times in a row AFTER IT WORKED FOR 3 HOURS.. fix your game...
Ik son I had a 30 min penalty earlier as well bc of a crash
I’ve lost count how many bugs I’ve encountered over the past 2 days
And the mods say everything’s fine
💀
Yeah but they still gaslighting
Ain’t it weird how everyone has buggy games but the mods’ are just fine apparently
You're saying we get special treatment?
the mods haven't done nothing, they cant do anything about the game.
Idk what you get
That the devs gave us an "unlaggy" build of the game?
Well what would you say about this then
Bc you said ur game’s been fine but everyone is saying it’s bugging out
I’m just confused is all, Meg
they are discord mods not game mods 😭
What’s this
It's a clip of a problem I just experienced.
Nerf banana doodo