#game-support
1 messages · Page 55 of 1
The suspense is killing me
lmao
So during the beta I played on PlayStation, and supposedly my PlayStation account is linked to a different Wb account. I never made an account to play multiversus it just let me in and now when I try to link my ps account to my actual wb account it says it’s linked to another, any way I can see what account it’s linked to? Or log in through ps
Sorry for the essay 🥲
ong they should add aang and zuko
(I’m on Xbox now that’s why I’m asking)
uhhh
does the game not work on epicgames?
u can
From what I’ve heard it does but doesn’t
Same for everything
Yeah, but when I try to link my ps account so I can actually keep my progress it doesn’t let me because it says it’s already linked to somewhere else
I received the twitch drops on twitch but I haven’t received the loot in multiversus. all my accounts are connected so I don’t know what’s wrong
I think I figured out the twitch drop thing if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
Has been happening to everyone
I can't even turn the game on without getting a UE Crash Report window immediately
ahh ok, just wanted to make sure I wasn’t the only one lol
If u log into the old account u can unlink ur ps account from it
Don’t worry about it
u might have to try contacting support
i cant find a way for u to do it
But….. u are support ☹️
More real then real support
Fr
Fr
And for free
they fr need to pay us
ikr
I have been, they take hours to respond and ask me the same question just reworded
Starting to think the official support are like the boogeyman actually nonexistent
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
that about summarise the support team of wb
I think the boogeyman is real thank you very much
Your lucky they haven’t got back to me yet
Same
Literally waiting for them to hit me with that atp
they should give us a role called fake support team
<@&882349260409032746> make this happen
How does one ping support in my ticket
Or Not Offical Support Team
Haha
try @ helico
it will lol
Haha they will
i dont have permission to send a message in lfg-competitive chanel
u need the role i think
Yes you do
does anyone know why my friend at ps4 always gets a disconnect when i try to plat duos with him (im on pc)
ayyyyy
Was that all quests, im already done with the ones i can do i think?
i finally got my jason guys!
W
how to i get battle pass points
Congrats
quests
Grinding
im done with all?
is this something many have?
what grinding
eventually by playing the game
Quests. PVP stuff like that
i am with every daly and weakly and training
Mainly quests
do i just play 1v1 for 1000h its slow
Does anyone know what to do if you didn't get the battle pass even tho you played beat
ya
Beta*
Hey guys I’m back from time out as I swore
because u get points everytime u get a cosmetic
lmfao
Welcome back
sup
hey i got this Joker Ruse Mission that wont pop its play as banana guard 2 times and ive dont that and it still says 0/2 ive been playing for a while
Broken
its broken
its broken
👁👁
sounds good
like everything else
Damn we are getting this question a lot
fr
True
you guys know how there is an event coming in a couple days?
Really
For the game?
yeah
Idk man
the power pledge drive
It’s taken my name away
No
Need xp just by playing
someone probably did it if it was a server nickname
How I get it back.
i think u might need to write an support request in the game thingi
oh dude
someone set ur server name to captainspud
ur stuck like that
One of the mods
L mods
Party poopers
Lol
they mad we doing a better support job then the real team
They care more about a name than fixing the game
They just are proving our point
wild
fr
lol
Damn
how do i get a rift couldron
I summited 3 request I still haven't gotten a response:/
<@&882349260409032746> Fix it You lovely bunch of people. Love you guys
damm
It was yesterday too
are u in the right acount
Your gonna get banned now lol
Yeah I got all my stuff from beta
We are not tech support
change bros user back
Impersonating WB employees is a no
he wasant
Lmao it says fake
why is like 30 quests broken
He got a WB pfp
It's not like are getting paid
^
There is something called sarcasm my guy
his user very clearly said not official
But whatever
All Chaos is born from Order
All Order is born from Chaos, bro
It's not like your going to listen anyways
are u chaos
It's your bio my guy
I am aware, what about it
u chaos?
Idk
.>
i still wanna know how hes impersonation a staff member when it says unoffical
if anything its a little joke
that is impersenating a god damm
What did you guys do that mods are in chat now
Cause he got a WB pfp
Summoned them like the avengers
Haha
??
So it's a no 
how?
wbt why did u "answer" to this one and not the, why are 30 quests broken my guy
Calling yourself support with a WB pfp is more than considered impersonating
Read Rule 4 of the #discord-rules for your answer and leave it alone.
Unofficial support team
it said unoffical
Both need to be changed but we can't change PFPs for others
Discord mods are normally quite dry 💀 Especially ones for big servers like this
mod lol
he was calling himself unoffical support
You'd be surprised
because we have been helping people
Sigh lets leave it
Try me
ur a mod but thay are the ones helping people
I told you we are not tech support, nor we work on the game
They are not going to listen
thats such a random rule
so what u do
I don't know why quests are broken, that's a question for support
I come back and yall are about to get banned lmao
i still dont think bro was impersonating
Well they ain't answering
ur the mod u dont "work" for wb
the support that doesnt do anything
Mod the server so people in here can talk without getting flooded with nsfw and spam like last night
thats why we came in and called ourselfs the unoffical support
so we could at least try and help some people
ngl but this indexty and withoutpay guys can do that to
this is like yelling at the casheer at a retail store
Help people but don't set yourself as anything that could make people you are with WB, it's that simple
Oh tech support, why can’t I play for 20 mins? I lagged out bc of this game’s servers like why am I being punished for their problems
and help support
-
You shall not impersonate Warner Bros or any of their affiliates employees, past or present. **This includes the use or modification of the MultiVersus or Warner Bros logo as a Discord avatar.**
Fun, cause we don't get paid
he wasant impersonating
weird question, The daily missions tell me im one mission away from completing the "daily bonus missions" but im out of missions for the day. am I the only one with this problem?
it very clearly says not offical
Then whats the point
Who do I ping in support ticket?
Looks quite depressing
Being a mod for a big company without a pay
What did you think I was
Just quit lmao
i still dont have the garnet skin from twitch d rops
like somon that knows somthing about the game, is this the ofitial multiverse server
I think I figured out the twitch drop thing if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
@random flint Correct, and don't bypass the filter. 🙂
all we were doing was helping people with questions because the support team isint doing anything so we decided to make a joke and call ourself the unoffical support team
bro, im talking to the mods of the server its like saying it in real life
Why’s swearing banned here
We aren't getting paid too lmao
probably because they dont want children to see it\
plus ist the same thing as popp, is that a baned word
hello everyone i need help with a technical issue with the game, whenever i play online, it finds a match instantly, but when im in the waiting for players loading screen, the game freezes and i cant do anything! no closing, not tabbing out, nothing. This didnt happen to me in the beta, i was able to play the game just fine, is there a way to fix this?
lol
We don't make the rules, we simply enforce them.
Discord is a 13+ app, anyone below that shouldn’t even be here + MVS has a mature language setting
Broken servers
yeah ik
corrct
oh its just broken svs?
but people on discord are soft
Yes
Jesus
try deleting and reinstall or change to steam/ epic
yeah and pg13 still has no swearing, mature language isnt on by default
thank god, i thought it was my pc or smth
I havent received my prestige points from a purchase Ive made, wheres the best place to open a ticket? In discord or somewhere else?
🙂

Who do I ping when I'm in support ticket if ur ticket past 24 hrs already
enforce them??? u cant be doing a good job at enforcing them then because he wasant impersonating
Wtf is going on at this point
They don't answer
if he changed his pfp would he be able to get his name back?
They don't
idk the mods are like non exsisetnt like my dad
I think it's time for you to drop this topic and reread the rules
they dont do anything
this didn't work for me unfortunately
They have 700+ tickets, it's expected to take a while
thay aint do nothing
But with helpful answers
I still cant even launch the game without crashing lol
They just gaslight us
ive seen the rules lol the thing is he wasant using it to impersonate
Using the WB logo as a pfp falls under impersonation.
try cleaning ur comp
NAH
Sigh
if he changes it can he get the name back?
We can debate this all day, and it will not change anything.
bro its like u using a ai pic of meg
bro ur impersenating a robo
I don’t usually intervene but that is ridiculous
ya lol
Wtf is going on at this point
if he changes it can he get the name back?
@winter tide just admit it ur wrong
The rules are there to be read
I'm surprised no bans have been handed out yet
give me the rule of no "wb" logo
Rule 4, read it
hahahah
I just want the free battlepass it so dumb how my friends got it :/
Lest just get him out of the name lock
He take offthe picture
I want my 101 cosmetics back but we are both stuck here waiting
He can't change his server name
he aint impersenaiting
@young prairie
You shall not impersonate Warner Bros or any of their affiliates employees, past or present. This includes the use or modification of the MultiVersus or Warner Bros logo as a Discord avatar.
I just want to launch the game and play it lol
i work in law brother
Nah.
yes
mate his user says unofficial though so i dont understand how it falls under impersonation since he wasant pretending to be a real support member
Sigh
and he's still on the pfp
Please take back the feedback in the moderation channel that that rule makes no sense as it’s not the definition of impersonation
The decision has already been taken, this doesn't help anyone
He will take it off if you let him change his server name
YA nice this guy gets it
it dosent fall under impersonation though
Sounds fair to me
this wb guy just have the logo, he hasent said, IM WORKING FOR WB
We didn't disable nicknames
thats not impersenmating
We're not here to negotiate, he will take it off if he wishes to remain in the server
we cant change them
Yeah and it's still a no by the rules you just copypasted
God why is it so hard
he aint impersonating though
Sigh
man, all this just to get my taz skin back
because u guys are making it hard
Why did I lose my characters that I bought during the beta :(
bro what is the defeniton of impersination
comon give me it
btw this is not my first langudge
Beacuse WB/PFG cannot handle save data
idk same for me
lost like 3
An i5 4590, 10gb ram, intel hd graphics 4600 runs at 30 fps at least the multiversus?
so what's up with unlocking Agent Smith. Seems like they worded it in such a way to make it seem easy to unlock when in reality it will take a very long time.
The rule is in place. We need to live by it. But at least the mods can take back the feedback to the moderation channel that the rule is a fallacy
So it is changed ^
@young prairie he is taking it off
Dk where to ask, who do i ping in my ticket channel for support?
So I'm curious. What's this channel's purpose?
It doesn't seem like anyone from support is actually there, is it homebrew support from the community?
Dude idk people are arguing
Any support agent online in the ticket
Helping people because the official team doesn't
You need to beat 20 bosses to unlock him, currently you can beat 8. The "Early" part is "2 weeks early"
bingo
We’ll let you now if we’ll ever know
ya but having the pp, is not impersenating
They got 700 tickets to go through, they can't reach back to everyone at once
that's crazy lol, thank you for the info though
He took it off
You're familiar, were you in the Fortnite Fashion server around 2019/2020?
Yes
Yooo hahaha
no like, we random people are the ones helping and mods are just mods i guees
Still am actually
Now give his ability back
How's it holding up?
Ok i guess lol
the mods left lol
I remember being a mod for the reddit, lol
I see
is this the offictal wb server
may as well be
thats crazy
is the "play as banana guard" mission for joker's ruse working for anyone
and thay cry about pp more than me "bypassing" the swering
no
its broken
It's broken for everyone
yes (I'm lying)
I feel bad for those looking for actual help through here and don't really get it. I understand that the support team is flooded with 700+ Tickets, but if they wanted this game to succeed, and assuming the launch would be rocky (as most online releases are), they should have had a larger support team at the ready.
It is what it is
and the game is so broken
Shout outs to those who are here trying their best to help others
like im done with every quest i can do i have like 4 left
also yeah my twitch drops still aren't working
i've had them claimed for like a day
They timed out my boys
Does anyone know how to find the WB account linked to my Steam? I contacted support but i still haven't gotten an answer
who thay time out
You mean displayname?
who timed them out
Mods
meg or the outher one
Not admitting defeat
They do, but online at https://go.wbgames.com/WBHelp
neither
u timed out him
700 tickets are only for the agents we have in the server
for what
They don't answer dudes
for what
same
Or completely unhelpful
The full account, e-mail and all
I remember making one and linking it but i don't remember what e-mail it's linked to
You get the instant crash on launch too?
Pff yeah maybe support ticket
Most do
Mine just says that it cant authenticate
u abusing power by timing out people for nothing?
y'all better be getting a real good pay if WB making only 10 moderators deal with this ngl
I miss the beta for this game. At least it ran, and honestly, ran better than what I've heard so far.
he said that aint get payed
lol
Been 24 hours, still haven't gotten a response on Discord or e-mail
R I P
he is doing this for free like its a 9 to 5
How do i plug with gizmo?
ya
idk ¨crazy
That's should just quit lmao
u think i can At mods
haha
Ive tried using all my emails to sign into the website and they all go to make a new account
did mine get deleted or something
Same
My biggest condolences to the moderators trying their best and getting no payroll for it
maby at mods and ask them thay might know
It's pathetic that a big company doesn't pay then yet they are doing it lmao
By seeing their performance absolutely not
They don't deserve any money anyways
@winter tide why did our boy get timed out
So I got a response for my potentially banned account…. “Thank you for contacting us regarding twitch drops”…. BRUH
no idea but I wouldn't moderate this hellhole for free 😂
they could hire me to fix their game instead, I'd do that for free
hahahah
Nobody has helped me with anything yet so I don't have hope for that
You cant argue with a broken ai
You will just get automated responses
this game is gona die faster then a musqito
lol
Absolutely
i will get baned
Faster than suicide squad maybe even
for like a made up rule on the spot
Already got one on e-mail support ticket lol
nah thats crazy
Haha
The whole wb team are bots
No response on discord ticket either
Can anyone help me, im currently trying to figure out if i missclicked when i got asked which playing progress i want to load(my old one or a new one i think), and i think i could have clicked create a new progress. can anyone who created a new playing progres tell me if they started from completely 0
SuperDuperMegaPants
so true
I'm just confused as to why they made all the changes they did from Beta to now. All those missing options in Settings, the change in speed or how the game flows and handles
Hola
at mods and ask them thay might know
And the sheer amount of bugs and crashes people are suffering from. What happened over there?
maby thayt have ´some insider knoleghe
they changed everything we wanted and made things that were bad even worse.
wsg
idk i think the game is being woked on in ukrain
Embraced your dark side eh?

Black suit and all
bro be having his own anime
legaly i know what i can say to the mods, but there rules are crazy like read 1-10
This isn't something we can't assist with, we are here to help Moderate the Discord's Chat and Community Interactions, we cannot help with things that are related to in-game support.
Your best bet is always to #contact-support either through this Ticket Bot or via the WB Games Website.
the only idea I have is they didn't port it, they straight up remade it in UE5, and even then thats a crackpot theory
Several features missing
in my experience honestly nice performance for UE5
time spent to remake the netcode (so far i've had no hiccups)
UI feels entirely remade at a surface level
Only, 2 new characters at launch, one of which isnt even here yet.
that's literally the only thing I can think of, cause how did this take 2 years to make even more stripped experience
tahy dont answere everyone be saying the same thing
The support ain't helping lady
No point in creating a ticket if the support team is so flooded with tickets that it could be days until you get a response
Best course of action is to expand the support team tbh
how shoud we be support when we know less
pls elaborate
We can't help with that any further, I understand you're upset with that, but everything else is out of the Moderator's control.
fr
chat gpt?, are u offitaly an mod?
at low level play you have character move spam, which is totally gonna welcome new players when you have characters like shaggy spamming side special until they give up.
Who okayed half of these changes? A simple early access a month before launch to get a quick opinion on the changes would've saved a lot of time. There was no reason to slow down the game when it was the biggest draw.
Everyone liked the smooth fast paced combat with high skill ceilings the only problem was the connectivity and a couple problem characters that needed slight adjustments. This is a total overhaul in the worst way possible.
(Sorry for the essay, but c'mon PFG.)
Not to mention if its skin related the response they seem to always give is "you didnt actually own that cosmetic lol"
Bye bye to the game
We keep getting automated answers tho
and there struggling because not enough people are helping
damn
ya look at them
I'm not a bot, I'm actually a person. I am a Volunteer Moderator who is not paid by WB Games or anyone, there isn't anything I can do to assist you further.
I know it kinda sucks, but if support is overwhelmed the Moderators cannot help you anymore than they can.
real sorry to hear its unpaid
Bot detected
That's what a lot of people were told. I owned all of the taz skins and I now have none, never received gleamium or whatever either
How can i get the comic skins
Only a bot would say that they are not a bot
theres not really a way u would get paid for being a mod on discord though
every server has them
They should be purchasable via the Shop, you can also buy them via the Variant's Menu.
For 11 people in the Discord ticket support team, it would take 63 tickets per person to go through them all
so why have mods?, is wb making this server, how is hosing it what is this. cuse if u dont know anyting why are u a mod? its like me being a mod
and theres never payment
Guys whining at unpaid mods isn't gonna fix the game. It isn't a Mod problem it's a DEV problem.
damn
Yes but it's a big company
true
It's pathetic that they don't get paid
its both lol
Just people who are passionate about the community is all, I really wish I could help, genuinely.
It has to be something like a full remake on UE5 because there's no explanation as to the drop in quality on every facet
They did say they rebuilt the game from the ground up, I don't know the details on all of that.
nah fr guys, I doubt the mods can do anything for us or the game at a surface level, at best they can forward our complaints and considering their higher ups are the literal dollar goblins that are WB, even their words will be in vain
Well, if you couldnt tell by my name, im missing a ton and have no compensation either
How can it be both when only one can help with the ACTUAL game side? That's like asking a reddit mod to change reddit
Ok , what is the rewards that they replaced my gold with
Prestige points
nah the mods are just a step on the way to the devs
Oh god I didn't even notice, I bought the second founder pack and receieved nothing for my support of the game.
They give me a banner and i saw diffrent ver. Of it
I believe these are the PFG Banners with the Lightning Bolts and a few other cosmetics.
oh, oh lord. I wish I wasn't right 😐
How can i see all the ver.
Not even close. They're unpaid. They're a stone in the middle of the pond. They have no channel to WB or PFG personally, only the discord.
Prestige Points are not from Gold. Prestige Points are earned from unlocking cosmetics.
😭 nahhhhh no way
At least you finally did something
the gold turned into the points though
We do have feedback channels and places to push feedback to WB which we do regularly, but that's all we can do normally.
did they not?
Wola
THAY HAD MY MSG DELITED
hereby giving prestiege points the title of whale points
They did not, that's not how it works.
The last blog post discussed this in detail.
the one about the time outs?
Yes
okay because ive seen people saying the gold got turned into points
Yeah like I've been in a mod position before and I know it's either you have some communication or none, it's really tough.
Anyone know why my game just says "Could not authenticate with WB games account"
They just told me "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
kinda wild that they would delete that
why did my msg get delited
are u hidning the truth
like what
almost as if they are hiding something
crazy it said noting thay was agaisnt comunity guidlines
We don't discuss Moderation Decisions and continued discussion of them can be removed; it's int he #discord-rules
a deep dark scary truth
Bruh, I spent like, $150 on cosmetics? I hope they don't tell me that
But we do the unjustified Ones
They're actually hiding my true identity, the real CEO of wb. thx 4 da monae gaiz
thats what they tell everyone
probably a server issue, multiple people, me included have the same problem.
WOAH
All ya can do is pray you get a human support member who is competent
how do i fix "the prerequesites for multiversus failed to install" on epic games?
Challenge level: impossible
Yup xd
anyone else getting desync error when playing match?
Out of school you guys think I’m ever gonna get my skins back
He was, that's why the message was removed.
I'm debating on even trying contact at all, seems like there isn't really a point. PFG doesn't have enough employees.
Again, let's move on from that.
Im just hoping my account isnt lost now because when i try to log into the website it just tells me to sign up and all my emails dont work to log in.
no pls elaborate, cus thats crazy, im working to help a guy that got an undeserved punishment, so u see im working to be a lawyer and thats an unfair judgement if u ask me or anyone els, so pls tell me, is a made up rule that no discusing about mods so it can be changed
where's the gofundme to give the moderators an actual pay for their suffering
None
why? im genuinely curios whats wrong about talking about it
You probably can't you would most likely just get an error saying their tickets are full
So when I’m gonna get cake back
lmao lawyer
I give up
ya ik
Just the ruleset that's in place, unfortunately those rules aren't created by us.
sorry, 500 dollar now
okay
i live in sweden so its free study
Or just stubborn
Am I the only one that gets Network error
Lets not be rude
Buddy you can't type a coherent sentence let alone be a lawyer, stop lying online.
Wait ur a mod do you know anything about missing cosmetics and do you know if it will ever get fixed genuine question
they dont
It's not a made up rule, it's one of the rules of this discord server. Those rules are in place by WB and are how Moderation Actions are taken.
i got dyslexia and its not my first langudge lol, btw im in sefden
Nope gotta contact WB Gaming support
I doubt they have that much internal contact with WB/PFG
The mods can't fix anything, they aren't Technical support
how do i fix "the prerequisites for multiversus failed to install" on epic games?
Chat I’m cooked
We got mods in
ya so what did he do to get timed out
which site? for me the warner bros games site works but the multiversus website doesn't show my account when I try to log in?
it was nothing
I do not know, it seems like it might be a bug, all I've been told is to forward you to WB Support.
We are just moderators not Customer or Tech Support.
But for the wrong reason
I miss my cake I miss my uncle shaggyworth what ever it was called
So what don't you understand about not discussing Moderaton Decisions?
Regardless you should understand that a companies rules are supersceded by laws unless it's breaking actual laws. If their terms are to not bring something up that's redundant then you don't bring it up, that isn't breaking the law.\
I miss my cosmetics
There are no technical support engineers here, only in the Contact Support channel. Whether or not you'll get support here, that's a different discussion
So what don't you understand about unjustified action?
Same
Looks like we’re gonna have to resort to eating rocks
Is it normal that I don't receive Twitch drops?
How many pfg banners they are
only viable option tbh
what, im judging a bad judge so i have the full right to talk
I think I figured out the twitch drop thing if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
How do i score over 6500 points for mission rift it's the only one I need to complete
Hard to know if the action was unjustified when it wasn't taken on you and you don't know what the action was for isn't it?
This is the last message I will be posting about discussion of Moderation Decisions.
Or over there, in a timely matter that is. Only 2 tech support people there
the idea behind this channel is more a community support as opposed to technical in nature, if you are looking for that type of support, contact WB Gaming support is your best bet
I’m gonna choose this rock 🪨
I was when it happened
that's a good rock
So I do know
For everyone that feels they are missing items, please open a ticket with WB Gaming support is the best way to address your concerns
I don't know for sure, but I think theres 3 different Banners depending on how much Gold you earned in Beta, but I don't know the full parameters for it.
Whenever I go to login on either website. I put in my email and it says "Lets get started" and wants me to make a new account.
It tastes like my hopes and dreams of getting my skin back
It isn't a judge, it was a decision. One based on a rule that was broken. You can claim it's unfair, but they agreed to the terms. Read the TAC whe nyou join something.
well pls understand that, he broke none of the rules and got timed out, u see the point, that is not a democrosy, that is a dictator ship right
I give up
getting rude or hostile here, won't resolve your issues
So does your answers
maybe check if you have warner brother mails in one of your inboxes, that is probably the one that is linked to your steam account
I give up
whos side are u on, the one timing out people for nothing or the one doing somthing about it
Guys I haven’t gotten any of my twitch drops
Look, we decide what's justified or not, now we can either drop the topic at once or we'll be forced to put this chat back on track in a way some people may not like, thanks 
im about to aswell
It's like talking to bunch of Walls
is discussion about the decisions allowed outside of the server?
Then maybe it should be called "Community game support" as oppose to just Game Support.
respectfully I don't follow that, sorry you feel that way
People are probably confused or expecting help here
can take that into consideration for sure
fr
Just off me
Whining and crying isn't "doing something about it", you're just throwing a tantrum. If it was for nothing they wouldn't be timed out. On top of that, it's only a timeout so why are you crying?
how do i fix "the prerequisites for multiversus failed to install" on epic games?
Is there a specific reason why I haven’t gotten my twitch drops even though I watched over the 1 hour and 30 minutes, had my account linked before watching and claiming, and still haven’t gotten my rewards?
I think I figured out the twitch drop thing if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
People have been here for over a day now hoping and expecting help, but there's not a single tech support user here. It's a waste of time for those people when this could be remedied by just naming this channel properly
I need help
what with
The presently shocked banner isn’t on my account
Ok thx
Oh boy here we go again
u have to open a support ticket
Contact support but don't expect any help
which you most likley wont get a reply for about 20 hours
after almost 20 hours they responded to me about my problem
wdym
Support got other people to go through before newest tickets
And a useless one
This, 9 times out of 10 its something you guys will usually just say go to either submit a ticket or go to WB support page
we are aware of this
But that doesn't mean they just redirect us to another support team
It's because they're not game support, they're community support.
Wtf was the point then
it has to be hard going through 700 tickets, especially when new ones are coming in all the time
Yeah real hard redirecting people to another support
its cause they are just there to answer questions and literally cant do anything game related i think
Thats their point, the channel should be called "Community game support" instead
only way to solve the ticket issue is to basically have as many moderators as there are active members here 💀
Oh really?
yeah
Then they should close it down
damn
they literally cant lmao
straight like that
you used one of your mail accounts to create a WB account for multiversus. If you search through the inboxes you will probalby find warner brother mails from around the time when you created the account. so the inbox that has those mails is the one that should be linked to your multiversus game
br fr just said "ok, then die"
It worked Thank you (become staff)
fr
Unless they're gonna change it themselves it ain't gonna happen most likely lol
Did they remove the swap neutral + side grounded attacks? I couldn't find it in controls
I'm literally helping more than them
I delete my emails so that wouldn't work unfortunately
Removed we think
Yes
They did yeha
that's so stupid 😭 😭 😭
most of it is stupid
They were like let's take everything people liked
entirely removed the optional QoL setting
And do none of that
they took a good game and took away all the good aspects and made all bad aspects
I hope they're competent enough to save the game
I actually loved the game so much but I can't even get in and it seems like they ruined it. What went wrong
it's not impossible to fix the bad and make the good good again while keeping their goals in mind
Someone at WB needs to hire me to fix the game
bummer, hopefully the issue gets resolved in the following ~hours~ days and you don't need to worry about it
did someone have problems to by "play as Banana Guard" ?
Yo are the Support guys still here?
yeah
I did it (lying)
<@&882349260409032746> i have a question, is there a warning system in here? or if u do something wrong is it just an immediate mute or something
The mods? They won't help
yeah nobody is able to clear it
Depends on the severity of the action
less won't and more can't
It depends on the offense
okay
okay
We do have warnings mutes and bans
I was told on Reddit about a group that were helping out people but they weren’t official
depending on the situation and etc, we can warn
i probably shouldn't have @ all of the mods lol
how do you get rift cauldron
Oh that's me
what's the point of play testing if you move NONE of the play testing and launch it as a fundamentally different game that changes all the things the people were openly happy about
oh hey @severe moth
Rest of my buddies got muted
Heya Dusk(real)
can u guys like mute me for like 5 minutes, I kinda want a break ngl
Whenever i join a rift with my friend it says network error
ok i am NOT dusk in here
Then step away from discord, we won't mute people for nothing just because they ask for it
😭 thats, totally fair and stuff
Yeah for nothing......
just dont talk?
but damn aight
Just log out?
it's called being funny 😭
just turn ur device off?
I remember you being asked to drop the topic
damn y'all cooking me in the #game-support FR
i dont think bros on a topic
damn the chat went silent
womp womp
For the best probably
thats cause they muted me for 5 minutes (lying)
okay
bro is trying to start beef or some 💀
no
him
bro got the mods in here 💀
I didn't do that lmaoo
Yup
they were here cuz of other people lmaooo
from the use of "?!" i feel like u spend most of ur time on discord
We've always been here.
whoops
And not helping
shiver me timbers
yall just been watching from the dark
to strike ur next prey
probs between here and gym ngl
mk
I have an issue, when i want to buy for example rick it says i already own him, but i cant actually play him i get directed to buy him but also cant buy him, and in the character overview i see i should have most of the characters unlocked from beta
How do i score over 6500 points for mission rift it's the only one I need to complete
gonna have to go to support https://wbgamessupport.wbgames.com/hc/en-us/requests/new
they really need to fix the support name
But don't expect helpful people
Really
yeah
The mods do nothing
yeah nah considering my server name I'd do anything but start beef with the mods lmaoo
they take a while to reply
No actual support here
Cause we're not tech support 
i mean yeahhhhhhhhhhhhhhh
We're here to mod the chat not fix the game
but like
real
yall could have friendly convos
instead of watching from the darkness yk?
thx btw
Then why this is named support?!?!
Support is in the support thread but they also got 700+ tickets to go through
np
They do when treated like people and not like trash
Why you think it's for us, that's the real question
ong yall need to change the channel name
Because no one else seems to be doing anything here
fr
So just change the name
To what
Or quit if you are not doing your job
its just a bunch of people that play the game and have no clue about half the stuff thats happening
Is it not for game support?
Thought there was three of you?
For the rift one of the battle says “Daily reward: Win the Match” but for some reason it didn’t say it completed it. Is that a glitch or i gotta do something else?
There is no real support
I am doing mine but I doubt yours is arguing with strangers online
community game support
Bro they're literrally doing their job they're moderators 😭 they are human and can talk after all
oh golly gee
And what would the difference in the name do
we need to buy skins that we already bought on beta ????
People except official support here
explain that theres no actual support members that can help with lost items and such
Wait did the others get banned? @slate geyser
seems like it
Official support is in #contact-support
Yes
Sigh
ok so no one lol
But they were just helping
GAWD DAMN COOKED 👑
game support is probably where you can get help from other players if needed
Who did that
Blame them
Who
yeah but people come here because its called game support mate so they expect help here with stuff like losing items or not being able to log in
Mods
Precisely, if you need WB support they have their own channel or the website
But leave it alone
Pathetic
Anyone able to help me with this?
the channels arent explained to be different things though
For Just helping
yeah its bugged out
no one can do it
I mean at least change it to unofficial support or something
Both are the same name
I think this channel should just have its name changed immediately
anyone got any fixes for twitch drops not working?
they probably thought people would be smarter 💀
Absolutely
Tragic, is the same thing happening for the joker quests?
People will keep coming here to look for a fix, and this will be a never ending cycle.
something that at least makes it obvious that u wont get real staff support here
Yeah
THis isn't something that should be taken into consideration.
yeah the banana guard and win matches
you can do the others
probably a bug, I heard multiple similar issues but can't verify as I can't even open the game
wrong message i think mate
yup
lol
Already did them tryna finish the bp quickly since mines was free
lmao
And change this channel's description to state that this is an UNOFFICIAL, COMMUNITY DRIVEN support channel, and to look for help from WB support proper use the Contact Support channel or link the help page.
Any news on battle pass for returning players? Game still asks me to pay. All my other cosmetics carried over though.
and just like that poof the mods are gone
The themes on stages dont go matchpoint
bro my skins didnt get throught
jojo reference
they probably thought people would be smarter to know the difference pall
take that up with support, that's like 50% of people rn
What is the point of the mods?
To sit around and ban helpful players?
bro its no clear in the slightest that there is a difference between people of the community helping u and staff members helping
It isn't an issue of being smart or not. If the channel is labeled as game-support, they're going to assume that there will be people in here with the power to support.
I would take the excuse that they didn't expect the game to be in such a horrid state on launch over that
exaclty
sadly its a case of (BIG RED TEXT THAT SAYS DONT PRESS) syndrome
always gotta cover all cases
thats the way I see it at least
dude all they told me was they have the tools to look more into it and didnt tell me if I was gonna get my characters or not
I have a mission saying: Play as Banana Guard. I've played like 10 times with it in different modes and is not counting.
Also, I had one saying: Win a vs in PVP with an assassin. It got completed only when I lost...
bugged, wait for a fix
how do i fix "the prerequisites for multiversus failed to install" on epic games?
there is probably gonna be a hot fix later today
wtf is this i had like 5 or 6 skins
on beta
and offered a skin at a friend
who dont have it RN
OH DAMN IT'S really 4am for me 😭 I spent 4 hours in this chat almost
look on youtube to see if there is a fix because i dont think any of us can help as we arent offical support team and dk what that is
ive done everything except ask the discord so far
Jokers ruse quests aren't tracking
bro go to bed 💀
banana guard and winning pvp games staying at 0
only thing i can really say is try contacting support for help https://wbgamessupport.wbgames.com/hc/en-us/requests/new
jason has a 0 to kill combo and if you can pull it off its very annoying
aussie?
why did they remove morty?
no......
maybe....
perhaps
Lol
they didint?
I asked them to remove him from ur copy in particular
lol
my game is stuck in local/offline mode, what can i do to solve it?
contact support
just go online duh
not use bold text that probs wont help 😭
lmao
Why in rift mode there are some plays with daily missions that I can't complete and in the mission of the first rift i have a mission of banana that i can't complete? And especially how I can complete them?
to be fair it caught everyone attention
Yeah I played a 1v1 with Kasper and was like devs you need to punish this player and remove Morty
what age did you make your WB games account?
that's a blessing
Lmao
+18, but i missclicked 17 in the game
good thing I personally know John Brothers, from the hit company Warner, I had him and his brother John Warner remove the character from his game to further balance the user experience
yikes...
you need 22+ to play online
thats your fix, but you need a new account now
morty aint even good
thx
aint this a childs game though?
uhhh, that doesn't uh. make sense
Aweh man can you tell them to reimburse my founders too? 😂
the thing is that i can't choose my wb acount when i enter the game
thats dumb as ngl
❌ GIANT INCORRECT BUZZER ❌ [NO]
it sends me to the local lobby automatically
Lmao 😂
I'm literally 21 lmaooo
Hey so, I claimed all my steam drops rewards but I still haven't got them ingame.
Feels weird when it reaches match point but the stage themes don't go into their match point part.
u would have to unlink ur devices account being either playstaion xbox steam or epic games from ur wb account
you better have lied when making your account...
nah
Is there anyone I need to contact for this?
I didn't, stopped doing that by 18 lmaoo
and then make a new one and link the accounts back
I didnt and now my pre-beta account is locked... No Jason for me lol!
where would I check this
literally the main three things that would fix the game is re adding in swap neutral and side, add settings for how to activate dash attack, and maybe reduce the frame stops during hits by a little
cause I've been playing all day
online?
its kinda buggy but ive seen this message go around a bit and people said it helped
I think I figured out the twitch drop thing if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)
MultiVersus Twitch Drops
Link your accounts to earn Twitch Drop rewards!
yep
hmmm
those are like the main gripes I've had with the game
maybe its a region specific thing, idk?
i might be incorrect then, but 22+ is what ive generally heard
probably that actually
region specific would make a lot of sense
cause I was even playing at 19 during the beta
Tysm man. Is there any fix for the "play with banana guard" mission not working too?
Cool
nah its broken as
wait can you unlink a steam account and a WB account?
yeah
im having same problem
Which sucks.
@everyone
ion like to beat kids...
none of the joker missions work
What are the mods for?
Dude, it worked. Seriously tysm
moderating ya ding dong
go to the website and go into ur account settings then connections then unlink it
np
can i make so the enemys are not just in the team color and only have the outline in color
lik it used to be
woah
Is there still South african servers?
are you ok?
I just heard they banned innocent people for violating the “rules”
alright, if I make a new WB account, play xbox with it, and then add a steam account and join on steam, can I port over my xbox progress?
yeah
ur like, a good bit ago from that debate. we all dropped it lmaoo
bro they just sent me a message saying "Support on Discord doesn't have the means to review any account details, please ask this question in your Support Ticket instead" so they want me to send another ticket 💀
I was asked to say it
Literally no one wins against mods when they act out like this, could you at least find a new idea
send a ticket in here https://wbgamessupport.wbgames.com/hc/en-us/requests/new
and I'm asking for all our sake, not to drag it out
ok because im tired of waiting to play, im gonna just make an entirely new account because the account that holds my steam acc. is locked from the authentication bug
alright
I am god no one tells me what to do
bet
when the bug is fixed im gonna get my steam account back, but for now time to progress on xbox
Ok in that case, this whole earth idea needs scrapped. I give it a 4 out of 10
For your sake I would ask you to drop this topic, especially since you have been fed misinformation and the topic is done now.
bro done got booted
Discord is required for you to be 13+ to register, come back next year
Lmao
Anyhow, everybody is welcome and invited to help other players in here, to reach out to WB support directly either use #contact-support (Keeping in mind they have 800+ tickets to go through) or the WB website (same as above)
Just clearing the air
hi i have the game installed but when my game run and write authentification nothing happend and in my task manager its writted game is not responding
we all know this
well
most of us know this
For the ones that didn't, now they do
i mean yeah but not really because there will be people that wont see the message