#game-support
1 messages · Page 53 of 1
guys one question. were the characters we unlocked in the beta supposed to be removed or were we supposed to keep them unlocked? cause I've all of them locked except a couple
Honestly, I wouldn't even be mad, but you know some people are gonna cry about "muh rare cosmetics" as if they haven't already put them in the shop
I'd be happy enough to even think of spending money on the game again
Just because I'd get my 101 cosmetics back
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the characters you have listed."
I've heard that from support too many times already
And from me

Anyways
Yeah xd
I was trying to play on steam deck on my steam account linked with my WB account their regions are Italy I can get into the game but when I click enter multiverse it always says unable to authenticate
I was going to say "At least the shop works /s" but it crashes the game on Xbox
lmfao
Womp womp we have bigger issues at hand
Can we move the "It just works" and the "its not a bug, its a feature" from bethesda games to this game instead, i think it applies better here than any bethesda game has
Woa they suddenly don't want money anymore?
"it just works" Todd Howard
was gonna ask, wasn't there a server suggestion channel at one point
seems about accurate
"It just works." - JB Perrette, WBGames CEO
Guys if we band together we can overthrow the WB government
hey man i was reading that
I replied to wrong person sorry, didn't mean to reply to u
ok
Is toast currency gone?
i cant even see that channel lmao it just says no access
No
I just wrote memes-but-better
It’s there but doesn’t work
u have memes chat disabled lmao
Our cosmetics are gone
I think its because theres a space beween the tag and "memes"
Then how do we get more of it?
💵
i aint even know there was one ialso dont know how to get into it
No idea, I'm going under the assumption because I saw it said I had 202 after a match ended
not until its a category on the shop anyways
How much is 2k gleamium
19.99 + tax
About £20
you get 2.2 or 2.1k gleam iirc
oh yeah where are private lobbies lmao
Click on 1v1 and it’s called custom game or local
Nice 20$ for a Jake skin they think this Fortnite 😭 nobody is gonna but that until they fix their trash can servers filled with glitches and unwanted removals of features
On top of that if you uses one jakes abilities it lags the entire game
Not even servers, no one is going to buy it because theres a chance it will just get removed from your account and support will tell you, you never owned the cosmetic
i woudlnt buy it even if they game worked perfectly
If you stack 2 jakes you can literally crash peoples games
Buy a 20$ skin for a character that lags the game and makes it impossible for him to be good, because they nerfed him to the ground for no reason
"stack 2 jakes"
hwar?
And I thought movesets were final? What kind of garbage is that, changing movesets from the beta, unless the characters were experimental, and Jake wasn’t
Is this what happened to you
oh nah they cant even make a working shop
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
Absolutely
ok nah just checked my steam purchase I've bought gleamium before, thats awesome. I sure hope I get compensation of that (I'll proceed to not get said compensation)
And the UI is just so garbage idk how to explain it it’s just not visually appealing like before
fr
this ui is just straight up fortnite
Hire me and I will fix this garbage game for free
please understand unreal engine 5 upgrade really hard
hire me and I'll give myself taz's skin then quit the job
they shouldn't have upgraded then if they cant use it
Yes, what Devil's Blade said is what they told me
there is some way to change the voice lenguage of the characters in PS4? in steam it is okay but on PS4 it goes auto into a wrong spanish and theres no option ingame to change it
I’ll fix it only if they make me a playable character and make me invincible and make all my moves one shot
And to me
yoo the game works on epic games, it also let me choose between my epic game and steam progress so i chose steam and got the old stuff w fr
Which one
i havent even got a response from them
Let me
Give me my gossamer ring out (I didn’t get it in the beta) I just want it
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
thanks man
why cant i launch the pc version
No problem man
The solution is found, the solution is portable, and the solution is generally applicable???
I just cant play. Every match ends with connection problems... only me?
ur pc is saving u from a trash can game
The solution is to don't play
mfs be hating🤣
Can you stop using big words, hurts my brain 🧠 😔
Playing as the banana guard isn't getting my challenge done. What's wrong
the steam version doesnt let me go through the login page so 🗿
The game is broken
yes because they robbed me of my uncle shagworthy skin
u bought it?
Let me make my rain world reference in peace...
i had it in beta
Yup
did you buy it?
And our other stuff is gone
dang
You had to buy it
i think it was in the premuim pass
If you had it
so yes
i personally wouldn't buy a premium pass in a beta test
That bird chill asf, he just be observing life and not taking anything for granted, he looks like a nice bird and a chill dude, that’s the type of bird I fw
thas just me tho
For the best probably
I keep getting network connection errors when trying to play with my friend, anyone know how to fix it? It isn’t my wifi (already tried looking at it)
the prestige thing is weird
I'm so glad that we all are together, because apparently to WB/PFG we all got wormholed in from a seperate universe where we completed the passes, but in this universe we never completed them or even played the game
bro banana guard is too good
real
his attacks get insane priority
Yeah
indeed
New mandela effect dropped; We spent time and money to unlock items but apparently we never did according to WB/PFG
Why are the enemies so red, do the people at PFG have a strawberry kink?
yall shouldn't have bought the beta pass but pfg contradict that by adding the prestige thing
game continues to crash right away when doing Asset Sync Cache, and the contact support channel is full of tickets already, does someone know of a fix? i already tried reinstalling and checking file integrity
strawberrys are good
just dont play the game

we on the same page dawg
damn
I didn't purchase or complete it, according to WB/PFG
Do yourself a favor and delete the game
man gifs aint even work
I can’t wait to get my last drop that I probably won’t even get! I’ll have to wait until I get home to see if they actually worked
bad server
insane
how to link ps4 account to steam?
so we just waiting for them to fix this? it's kinda ridiculous i can't even start playing at all lmao
its funny how there so bad at being helpful they gave us an entire channel to help each other
Literally that, there is no secret workaround
No we won't play the game at all
Just sit and wait
Only the homies can help
is what i am experiencing that widespread?
Yes
Jesus
dosent happen to me lol
yeah, im fortunate enough to be one of the lucky few
but it is widespread that only a handful of people can get in
😭
They won't give you an answer
seemed like i was the only one, no one in the general channels had the same problem
You only got us
oh okay
I don't understand why it takes them like 3 days to respond to a support ticket when all they'll say is "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the characters you have listed."
Like it cannot be that hard to just mass copy-paste
Fr
People were talking about it here ealier
i played the game for quite a while, all my progress saved, i just think i didnt get the banner that i deserved
Welcome to the party
i only got the level 1 banner, whereas i played against someone with less games played and they had maxed banner
damn
okay its a recurring issue i see
well that kinda makes me feel better tbh
look at my username lmao
lmaooooooooooo
honestly, at least its not just me for once
my game has so much input delay rn
way too much
some games the latency sucks holy
its horrible i was getting demloished by an easy bot because it was 5 second delayed on PC
i feel like console got it better rn
genuinely it felt like they did NO playtesting
so many little issues
that are easily fixable
i was winning a game and then everything just started dying, it took like 6 seconds to be able to walk around
it feels like they accidentally pushed a pre-pre-alpha build
because even the alpha itself wasnt this bad
they released the game, they clocked out and went on vacation
looking back the speed was too fast, rn i feel the speed is too slow
the website functions better then the game
they need to find that balance
frrr
i prefer the beta
i also prefer the beta because then i had my 101 cosmetics back !
lmaoooo
Ok Thanos
the game is slow now and you kinda of cant aim correctly your attacks

and the delay is insane
bugs feels like beta iron giant
yo buddy idk what ur problem is but if u try fck with me again ill happily go FCK with your mom, every night, instead of weekends. Imma make it a daily thing from now on, btw ur my son u dork.
im sorry i lost a bet
me logging in to see 101 cosmetics and hundreds of dollars worth of cosmetics are missing while support gaslights me into saying i never owned them

well i really dont have proof because i dont take pictures of every cosmetic i gain, so my steam screenshots are empty
Not sure what kind to bug this is, but I haven’t gotten my Beach Garnet skin despite having claimed it from twitch
because i never would have assumed that all of my items would go missing so i never bothered to take screenshots of every little thing
yea
join the club!
maybe some clips where atleast you have a skin equipped
yeah i just realised this also
well as i said, im on steam, i dont have any screenshots and i sure as hell dont have any video clps because im not a streamer or youtuber
but also this, even if you did have proof, they will just tell you "We are not at liberty to grant items to an account."
so theres nothing we can do?|

"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the characters you have listed."
or
"We are not at liberty to grant items to an account."
are the 2 responses you will get
i mean i get what you're saying, but when i do something cool in a game i clip it
Womp womp
I havent done that since i used to play warzone nonstop back in 2019
Yup! Don't worry, they put some of the skins into the item shop for $20-$40 because they are just so generous!

Wow so nice of them
The benevolence, we really are taking them for granted! We should appreciate the fact that they removed already purchased items and are requesting that we purchase them again


imagine they did that on purpose and they expected that we would just like forget what we had bought
Lovely devs!!
No idiot
Also another thing but is that Banana Guard quest bugged? The “Play as Banana Guard two times” quest
They did it on purpose
makes sense to be fair
imagine? no they just want more money so they removed it all




You think they didn't do this on purpose? The fact that their support is specifically trying to gaslight people, including myself, by saying that we never earned the cosmetics makes it almost undeniable that its intentional
Support haven’t got back to me 
And they putted them in the shop
Pretend I'm the support
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."

im sure even if we had proof they would say sum abt how can we be sure its you
Yeah, that too, of the bundles in the shop, 6 of them contain multiple items from the Alpha/Beta battle passes that were removed from my account and are now priced at 20-40$
Yup, as I said before, they ill just say that A. they cant grant items, B. not enough proof, C. its enouh proof, but on their end it says you didnt so they cant confirm its a real picture/video , or D. they ignore/close your ticket

Their end my ass
u forgot d which is when they just ignore u
Linked my twitch acc but still doesnt received the drops, anyone know the issue ?
true ill add that now
The game itself is the issue
its that the devs are bad at doing there job
i didnt get my characters from last time
The Play as Banana Guard Mission is Bugged, No credit is given in Rifts or PvP
Welcome to the club, member
omg frr
is it a glitch? caus my friend got his characters from last time
Welcome to the club, also!
Oh no way?
game still down?
i tought the maintenance was to fix some problem but not at all
can't get any objective even after 10 banana victory
they gonna patch it or just give us a middle finger? literally bought finn caus of this
its a glitch that the devs and support say u never owned them so they take them away and gaslight u
but i had him before
I'm sarcastic of course the game is broken
same i used the fioghter currency though'
So far, middle finger!
Has anyone even heard from the tickets yet? I haven’t received a single support response
of course was never using my hard earned money
just wanted to lets ya'll know if so you dont have to waste ur time. 🤞🏻 hopefully they get it working today
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
Here you go
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
They still haven't said anything
is about what they say
how can you take down a game one entire year and come back with THIS
game just crashes whenever I join a match with another player online. bots work fine though.....
They said this to us
How does a beta is better than the game
Make that make sense
everything in beta was better then now
like the mr.smith challenge nearly impossible to get the char before the 2 week lmao
Anyone else's daily just not reset
i thought we were supposed to get the money to buy our characters back. i didnt get any
Oh god, I’ll have to make another ticket about it. That is straight theft. You can’t make me pay 100 dollars for a founder and then when I download the next gen multiversus take it away from me and remove the founders from the shop.
its not even possible to get eveything afaik, youd need to do 60 bosses and theres only like 55 possible to do if you do all 5
Don't bother
Banana guard mission is bugged
thats wild that they took that away
You just get the same response
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
Here, I'll speed up the ticket for you:
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
Yeah so you can’t even prove you own it because they removed it
everyone has been saying that
then i add myself to the count xD
Everything is bugged
Ah gotcha so delete the game
I still haven’t got my twitch stuff either 😂
Absolutely
I have yet to see someone name something that isn't bugged, even their item shop is bugged
yes
I didn't even get to play the game 😂
How do you mess up the game rolling over to reset missions
i was going to say the character selection but my game crashed earlier whn i tried tto change
It looks like their support is also bug!!! Can you believe that?
Like this has to be WB forcing PFG to release the game early to meet some deadline. right? They aren't this incompotent, right?
nuh uh
am i the only one who got absolutely NONE background music ?
I've been scammed enough by WB/PFG, I;m good
ferme ta gueule
My favourite part is they won’t address any of these cosmetics issues or dailies but they’ll quickly address “servers & maintenance”
not only is the game trash but the moderation in the discord is trash
Anyone know if trophies are also bugged
my favourite part is when my main got litteraly locked and i got the farm again to get him
bruh, as soon as I do anything involving another player, the game dies
"Huh? What issues" PFG
ironic name
My favorite part was losing 101 total cosmetics, including my Alpha Taz and Alpha Tester items, 22 items total from the Alpha Battle Pass, 22 items total from the Season 1 Beta Battle Pass, and 55 items total from the Season 2 Beta Battle Pass and then support told me "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
they have never heard of the word issues
imagine make the game so slow it feel like a mario bros water level
No never
thats so sad
Let's just make ourselves a favor and delete the game
And sue them
See y'all at court
they should just let the community be in charge of the game
lmao i only got shaggy mcworthy left i lost everything too i got u
DId you submit a ticket? Better get ready to see them say "LOOOOOL LOSER LOOOL YOU DONT GET ANYTHING LOOOL GO BUY THEM IN THE STORE FOR $20 PER BUNDLE"
Oh God they hired @slate geyser
not scrolling up to see if this was already stated but the "Play as Banana Guard two times" mission is bugged
it was
correct
it very much was stated
Challenge : name one good thing about the update (100% Impossible)
Honestly I definitely remember having Taz but atp I don’t see a point in whining about it if they’re not gonna help me
It’s way worse for other people
101 cosmetics, 13 characters, gone
🥲
i love how "acme" is everywhere like the movie wasnt cancelled
I can't even play as banana guard......
I can't even play the game
Idk if my stuff are gone
i got it a like 1pm, it has to be from a timezone thing idk
It says for me the daily login already passed wait for another 21 hours
I spent ~$70 on a Harley skin, and 3 battle passes, the 101 came from the 4 battlepasses total, only 1/4 i magically didnt get any of my content removed
Alpha battlepass, 22 cosmetics got removed
S1 beta BP, 22 got removed,
S2 beta BP, 57 got removed
plus 13 characters got re-locked too
SEVENTY LOST DOLLAR
CLASS ACTION LAWSUIT
yeah, its not much, but id appreciate having my items that i spent hours grinding for
*days
yeah, honestly days, weeks even tbrh
Imagine consistently refusing people the content they payed for
Tbh I don't think they are going to anything
Had the twich drops situation been addressed?
It’s just like
They can effectively ban everyone in this channel and never bring it up like pull a total jack paul
I have all my cosmetics but i dont have my twitch drops,they're not even in game wtf
To view
I can't log in to the game, there is an authentication error on the Warner account, can anyone help me?
I can’t imagine charging people $100 for the founders and not being able to give people back their rewards for a $10 pass
What platform
I logged in this morning and was able to claim everything I couldn’t yesterday
I just want my garnet stuff and garnet idk about the battle pass or anything
PC Steam
I stole that from somebody in another server
Yeah
Well I switched to epic
ok, ty
Was it the same account u used in beta ?
yeah
WHen is ranked comign out????
greedy company
I spent 100$
It's gone along many other custom controller options
This change actually puts me off the game hard
Me too hoping they do a patch soon
Have PFG acknowledged the missing characters and skins yet or is it still silence?
Still nothing.
They're an awful dev team
No, support will just say
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
They actually reply to tickets? Mines been open nearly 20 hours now lol
" net work error occurred. Exiting match" all the matches
you wouldn't believe what im about to say but they said something completely different to that just now to me
is it laggy for u guys?
Mission: Play in the Batcave is also not working
They haven't in 2 days but that's what they said last time they responded
half the game isint working
Almost all the joker event missions seem bugged
BEST DAY EVER! 🤣
Was it still Along the lines of "go away lol"
i mean yeah but no
they told me they couldnt help me and i had to go to the Customer Support agents
and update my original ticket
Bruh so I was able to play the game yesterday when it launched. Played like 7-8 online games and then started running some rifts. I come home from work to load up the game only for it to tell me that my account is not allowed to play the game online. Anybody know wtf is going on?
Ooh you'd get to talk to an actual human?
lmfao
Maybe you'll be the savior who gets their items
i mean if i get my stuff back idk why no one else would
Because they're greedy
Nice
All mine is lost
accurate but maybe they would have a change of heart
Lol can pray for it ig
I don't think so
Just gotta fight back against the greedy mfs

wheres my return rewards for coming back to the game after open beta
u should already have the pass
Join the club
and if u go to it u should be able to claim jason
Even gifs don't work
I can’t even get into the game so
nvm got it bugged out had to quit and relaunch
we need to start a revolution against them fr
I may have lost 101 cosmetics but at least I have snow suit finn !!!11!111
its a fire skin fr
Lmao
All worth it fr
Dude I can't even get in lol
Can't authenticate
But I won't be surprised if my stuff is gone
And no free pass
Maybe you'll be lucky
101 cosmetics traded in for something worth like 10 bucks
Absolutely worth it
Eh I doubt it
Its blue rarity so it's like $8
Thanks fellas
its worth like 3
Honestly but going by their in-game Price
wasant finn meant to have a fionna skin?
I think so?
it would make sense cause jake got a cake skin and i remember seeing her in the trailer
hello, i used to have almost all characters in the beta (paid with coins) and now i lost like half of them when i joined back on same account
Hello, I'm on PS4 and it won't let me enter the game due to an error.Hello, I'm on PS4 and I can't enter the game due to error CE-34878-0
yeah happened to everyone
gotta contact suppport
intentional or....
its a glitch apparently
sadge, emailed them guess i gotta wait?
yeah
Probably intentional
imma just contact support to know wassup 😭
well they claim its a glitch and then when u ask for the stuff back they say u never owned it
i have an authentication problem, is this normal?
servers might be dying again
Here, I'll speed up the ticket for you:
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
So, I'm at level 3 w/ banana guard and, still, the game don't want me to complete the mission to play with him twice
its bugged
I couldn't get since launch with the same problem
Hello, I'm on PS4 and it won't let me enter the game due to an error.Hello, I'm on PS4 and I can't enter the game due to error CE-34878-0
like the rest of the game
store shows i owned joker but i havent and couldnt buy / use it in fighters
Damn
go contact the actual support lol i dont think any of us can help u
my game wont authenticate anyone have any solutions?
would be real fun 😭
(Not quite game support thing I think?)
When I'm on the code redeem site for some reason it's giving me a "There are no platforms available to link with your account." error even though my epic games account is linked.
That's what we got
I am the only one who has not receive the drops yet?
No it's everyone
sadge, they better gimme back bcs i dont have the time to grind allat
i cant eveen get on the game
Anyone having frame drops on PS4 2v2?
ah yes more performance issues
People any issues you have the game is completely broken
And we have no fix as of now
You can contact support but they'll just say "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics or characters you have listed."
i see others playing the game tho?
what
its at max
bruh i wanna buy it
But I keep the things I grind for
Yup I know just wanted to see
try contacting them through herehttps://wbgamessupport.wbgames.com/hc/en-us/requests/new
I played when the game dropped yesterday and now the game is telling me I’m now allowed to play online
Yea I put in a ticket there yesterday and still haven’t heard anything
Mine just says can't authenticate
Haven't been able to play at all
They are bombed by tickets
But don't worry they soon get back to you
With a bot answer
same
LONG
waanted to play yesterday
mine still works
But your cosmetics don't
That’s garbage I’m sorry to hear that, and I hope not I’m going to scream and shout until I get somebody
man
So it doesn't work
u aint gotta do me like that
No worry's
It is garbage
How can you recover progress that you accidentally deleted?
i want my uncle shagworthy back
Hi, Joker's ruse missions are not tracking for me.
they arent tracking for anyone
Same (if my stuff is deleted too)
The daily crates from rift mode dont work
Nothing works
Fair
We are literally doing a better job than the support
And we aren't even getting paid
I know I was at least over lvl 70 in the 2 season beta battlepasses. And I know for sure I had the Obsidian ringout from season 2
You have a point
real
they would probably pay 1 cent every hour
I want to gwt to tier 67 for wedding steven buts its so grindy
Welcome to the club
didint the game end in season 1?
this game's been awfully difficult for me to play on a lower end pc when it was perfectly fine in beta. maybe it's the unreal 5 thing but i end up freezing to the point where i gotta close the game via task manager when i'm loading into a match, literally only the menus and maybe the training room work for me
Season 2 with stripe and black Adam added
turn the graphics down
Didn't this game end today?
Banana guard mission frome the joker event it's bugged got dammit
Everything is bugged
understandable, i just don't like playing stuff as a blurry mess (turned off anti-aliasing, most graphics are set to medium)
nah it ended the second it launched
For me its just that mission
it ain't a potato but still
anyone have any trouble with using obs to record the game?
none of its blury for me
Nah it ended when it started production
i turned it all down to medium
before production
concept stages
In the meeting room
the second someone had the thought
Before even anyone could think
the moment jack warner stepped foot
I was left wondering a little, could it be that the mission is written wrong? It says to play with the banana guard 2 times but maybe it's the female banana guard
The whole game is wrong
isint that just a skin though?
is the game lagging rn? I cant enter any rifts
Yeah but some mission ask to use that skin
okay
So where do i contact servicedesk to add my missing banner to my account?
the entire game is broken
Here, I'll speed up the ticket for you:
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
u can try here https://wbgamessupport.wbgames.com/hc/en-us/requests/new
idk if u would get it back though
For now the only bad thing (in my case) is only that mission and the Twitch drops that did not arrive and I already claimed them
I can't enter the game
My stuff is probably gone
Is anyone able to finish the "Do 2 battles with Banana guard" quest? I dont know if its bugged or not
the rest are fine for me for now
Oh
No
Bugged
Emmm its was necessary to say "son"
Setting resolution scale to Best Speed. Hope it helps
the entire game is just one big bug
Yes
i didint even touch the resolution scale
And why?
hope u can actually play it though
I don't mean like my son
Just saying in a guidance tone
Anyways
u could try putting the game in fullscreen if u havent already
We really are the support no?
All day we been here helping people
yes
Where my pay wb?
PFG/WB should set up mod applications for support :)
my name is accurate now
Lmao

theres a bugs infinite where you can instakill people with 2 bugs on one team
they should have made it so we change our account nicknames in the server
theres so many bugs
Yeah
Thanks I’ve sent it now
Now I have to let you know don't expect much
It will take a while
best of luck
or on the very tiny slim jim chance u will get ur stuff back
Very very tiny miney chance
Am I misunderstanding though what the player first upgraded banner is for?


OH NAH
So have they said anything about things that they will fix ?
BRAWHALLA?????
Yep solos
no man
Well it really got no competition right now
id play this trash can game over brawlhalla any day
But it's a funny name in a rival server
ive just noticed i have one skin from the beta
Considering the situation
and its for reindog
yeah
This guy gets it

how do i claim my open beta rewards? i played in 2022 on console and i transferred my data to steam earlier
ive already restarted my game
u should already have them
That's the neat part
You don't
why
I’ve 3 of my beta reindog skins
the premuim pass activates automatically unless u just didint get given it]
Probably
cause the game is broken
Game problems
Absolutely broken game
W
W
But missing other skins
And all my characters
they better give me back my uncle shagworthy and samurai batman
It’s probably not
Probably not
Nah they better give me my black latern superman back
We know man
why the flip is the rock in this game

I’ve Accepted that we’ve all been scammed
Yup
Don't count on it
thankfully my inventory's been recovered already 👍
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."
Congratulations you are one of the lucky ones
am i the only one having a command issue?why i jump with up if there is no up key binding anywhere? kb and controller both does this and i can't do up+1 or up+2 cuz it is canceled by a jump..
the skins i can remember having are unle shagworthy samuarai batman a harley quinn skin and sheriff lebron
i better get them back
The game is completely broken
Sigh you already know the outcome....
Via support?
We all want
i think i was just lucky everything was synced
Support still haven’t answered my request
Via luck
Here, I'll speed up the ticket for you:
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
it was mostly just account cosmetics.
I’m surprised i also have everything still i have seen so many lose progress and paid items
very lucky
How can you recover progress that you accidentally deleted?
two different platforms linked to my wb 👍
i wonder if i went back to xbox if id have all my stuff
If I get that message I’ll pull up to them
And ask in person
Well we got that
i lost acess to all the charaters but i had them unlocked before, is there anything i could do about this or do i just have to grind again?
I doubt it
But it might be worth a try
Delete the game
do any of yall remember a lad called Tyler the Yoshi that was yapping about how we should all delete the games until we get our stuff back?
exactly what happened to me I used to play on xbox one during beta now im on a ps5 that might be the problem for me
Your welcome
same
hopefully it works
I think that was us
Gl
i played the beta/alpha on steam but on steam, xbox and ps im missing my 101 cosmetics
there was a dude called Tyler the Yoshi and he got banned from the discord bnecause he kept saying that
Oh
and he kept getting told to spend money on the game
yea he kept spam pining every WB games and PFG person here
Well he is right
yeah
By who?
the devs and stuff
Oh f them
his exact words to me where "I literally got banned from the Discord server for trying to get the devs' attention, and one of the mods told me to "just spend more money."
Absolute insanity"
Justice for my boy
fr
We might get banned
i wonder if we could get him unbanned
For doing a better job than support
that would be wack
matt mcmuscles save me...save me matt mcmuscles...
The better is support is going to get a break people
Am i the only one who experienced this closure of the game in 2023 as “sudden without communication “? It was early access and they pulled the plug but now they call it closed beta????
Hi i got my twitch drops yeasterday but they havent shown up on my account im i alone on this or is this a problem more people have?
We be back (I'm hungry)
i wanted to give it a day before i said or asked questions
i do not understand.. they reset my account but i have bugs bunny unlocked.. they leave me my main only?should i say thanks? XD
didnt do anything
I was sarcastic
happened to everyone
Welp this will be dead in week
yea im cooked
I meant quit the game
everything was done
The support team (us) did everything
exactly
okay any word on when to expect it?
no
No solutions were found as of now
Unfortunately no
ong im gonna get Tyler the Yoshi unbanned
Other than quiting the game
Dev teams are actually garbage
Justice for our boys
Absolutely
Scum of the earth
real
alright
@lofty pike can help peeps
i can help as far as a fake support person goes
Can u help with my divorce
The wife is taking the kids
Support fellas...
why multiversus say my most played is shaggy but i've only played lebron aside from the tutorial
Any fix to account authentication breaking???
No the devs said no
Told us to suffer
We should kill these guys with bricks
took our stuff said u have to pay to get it back and left us to suffer
wait
they kidnapped our stuff
anyone else getting network errors and dcing mid matches?
anyone else not able to finish the play 2 games as banana guard quest?
yes everyone
its bugged
like most of the game
Everyone
You should join our unofficial support team lol
Could use some help
unreal engine keeps crashing my game dawg
real
perhaps i will
Multiversus keeps crashing my playstation
lol just got an unreal engine crash after reading this
Whenever I play Banana Guard it does nothing to the Joker Mission, is anyone else having this problem?
I’m missing the season one high tier banner of the knight in chain mail with the chains animated around it
My advice as support will be to play brawlhalla instead 🗿
my lawd do people not read
If you did just add a silly name with support in it as your server profile
No
its bugged for everyone
They do not
We really should have auto pasted responses ready man
true
No problem
yea there are a bunch of missing cosmetics and it's apparently a "bug"
hi! i need help, when i play this game my character has an ugly hue color based on the outline of my character, i took out the outline but the ugly hue color is still there, can i get rid of it?
lmao
No
Probably not
No they removed that from the beta
Just like everything else good
For the better
True true....
i got my copy paste list now🙏
Multiple people (like myself) are missing cosmetics. Support, WB, PFG do not seem to care as they will just tell you that you do not own the cosmetics (i.e. "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed.")
Send me it
Thanks I add that
no shot, has that been their actual response?
Yes
That has been the response that I recieved a few tickets in the past
then why tf did I bother sending them a support ticket if they're just gonna lie to me and say I didn't own it?
its literally the shortest list of Reponses
its bugged
server problems
its broken
idk
yes
no
maybe
its like that for everyone
So we can’t send anymore ticket?
theres too many
Thanks dawg
Yeah
np'
That’s crazy that you’ve heard from them
Yes
Good question, and they just seem to enjoy the process of making people wait to get their hopes up just to try to gaslight them
Also I know the answer is probably no but is there any way to change jab and side attacks to be more like smash, I know you could in the beta.
no
Maybe
servers down?
From what I've seen they remvoed that feature
Maybe
either down or not working atm, its a 50/50 of if you can login or not
Wouldn’t know can’t play the game 🙂
Well I can't
Since launch anyways
Damn
ill trade being able to play for my cosmetics
server issues (just like open beta) and missing cosmetics.. not what I was expecting on launch since they claimed they focused mostly on things like server stability and netcode
Yes
like come on man, you can't be fr
i can't login for the life of me
real
Yes
It's same for everyone
my friends are online rn
I love the automated responses lol
and pfg aint say nothing about the server issues
its like a 50/50 chance u can log in
Give me battle pass xp just for playing
I’ve never refreshed my email this much in my life
lmao
or people not getting what they payed for
Haha
Yes
Man wb really needs to pay us
fr
Like giving our stuff back
just hire us at this point
Fr
wb has certainly been on a downwrad spiral with all the dumbass things they've been doing the past couple of years
yes
For a support ticket? I'm at almost 24 hours of no response, not that it will be anything other than a "Screw you"
I just say one word
Ssjk
can u unlock joker for free or do I need to buy it>
ive been waiting for 21 hours
buy
Money
Don't buy tho
has nothing to do with it, it's just part of the problem, the biggest problem is their management
u can get him for free with the chracter token thingys
u need to play a lot though
yeah literally dont buy, it could be removed from your account
cause u need 6k
That was the biggest for me
I love Arkham batman
Why does the game say “unlock agent smith early” if we unironically cannot complete the tasks to do so 🥸
the same way i lost 101 cosmetics and 13 characters
they just take stuff away for no reason and then say u never owned it
The game is broken
Here, I'll speed up the ticket for you:
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
cause they bad at making games
Their response
can't tell if y'll being sarcastic or if they actually will take away any new characters you buy (i.e joker) and your currency is basically gone
not being sarcastic
We are serious
wtf?
For once
a bug?
people have come in here saying they bought joker and then they cant play him as it says they dont own him
Probably not
im back after a few hours and looks like this game is still dead
either that or greedy devs
I'm still getting dysynced/disconnected nearly every single match.
sounds like a bug to me
We have some evidence that it was intentional
theres also stuff where people log in and stuff is just magically gone
Rifts work just fine so I severely doubt the claims of bad connection are on me.
Like putting the removed stuff in the shop for 30 dollar
then when u contact the real support they gaslight u
I’m so glad i don’t have any issues and could just use character token man
Yup
its on the game
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
You get this response
Total bs
or they say something like "we cant help u go contact the other support"
And then the other support says this
guys let's be fr, they're not gonna intentionally take stuff away from you and then "put it in the shop for 30 dollars" lol
i cant buy characters y cant play whit real people im in not the real lobby WHAT HAPEND IN MY GAME?
it's normal my drops don't arrived to my inventory?
Sorry but we doubt it
Ahhh dude I can’t wait for them to say I got reported by somebody for “cheating” and my account get permna banned
Yes
well seeing as they keep saying u never owned this but u can go and buy it from the shop it seems like they are taking stuff away on purpose
game stuff
bad bad
Too many evidence
O
if u mean twitch drops nobody has them yet
Thats not true
that to me sounds like a typical corporate response basically saying "we f'ed up and we can't do anything about it", but there's no evidence that they can or can't do anything about it that's all
Then why do they say we never owned the cosmetics then coincidentally put the items in the item shop?
We only believe it if they fix it
my fault, mostly nobody has them
Better xd
The banana guard mission doesn't even work
It's same for everyone
a lot of stuff dosent work
Also the daily missions resets constantly
Nothing works
the item shop shows all kinds of cosmetics I don't think it's showing you stuff you previously owned and was "taken" from you man, I really think they messed up in some way and might've accidentally wiped some account data
don't take my word for it tho I'm just speculating
it just sounds outrageous to say they did it intentionally
I can't get the third one it always resets so I have to claim the first reward again
They putted the battle pass items we had
Bp items
i mean yeah but with the way the game is going i wouldnt say its that far off from being intentional
yea it's been like that since open beta tho, they always said bp items were gonna be in the shop at a later date
like shagworthy
Hey, the only bundles in the shop are items specifically I was missing /shrug
Listen we only believe in them if they fix it
Yup
Yup
I pray for a swift death to this game 🙏
its the fact that it was on launch and everyone who had them no longer have them
Yeah, can confirm this, I specifically asked one of the devs and they said everything except the tier 51, 52, 53 "gold" items would return
the only skin i kept was from a different thing to the bp
^^
I am trying to play on steam deck on my steam account linked with my WB account their regions are Italy I can get into the game but when I click enter multiverse it always says unable to authenticate
yeah the only items i still have are any items i bought outside of the bp
I mean let's be real for a minute, if we look back at the open beta, I would say 90% of the cosmetics were locked behind battle passes, some were in the shop but mostly were bp items, and they did say at the time that bp skins/items were not exclusive and were gonna return to the shop at some point
Anyone has a listed images or YouTube video of what used to be in the passes again?
friend is on the game but he appears offline and I cannot recieve custom game invites from him
its just weirdly specific that its the bp items everyone lose and then they got put in the item shop
help?
so maybe that's why you're seeing most of the stuff you're missing in the shop, simply because most of it was from battle passes
but it was only battle pass stuff
I have everything I got from passes in the beta, but I have seen a lot of people saying they're missing things.
@torn solar listen we don't care if it's a bug or intentional but unless they fix it f multiverus Wb PFG and class action lawsuits on the way
everything outside of the battle pass was kept
The game is broken
Like in every aspect
fr
I mean hey don't get me wrong, I hate missing the cosmetics I paid $$ for but I do think it's a bug, some people (like myself) are missing some items but not everything, I still do have some bp skins/items from open beta
I said what i said
I don't have the links but I just searched on YT for the 4 battle passes, and used the MultiVersus fandom site battlepass section, but i wouldnt trust fandom as its easy to edit with little moderation
understandable
I have all my skins from beta except fern? am I just screwed do I have to buy it again ^^;
all they have to do is give us our stuff back
u can try contacting support herehttps://wbgamessupport.wbgames.com/hc/en-us/requests/new
Then in wb games we trust
low chance u will get the stuff
you can try to contact support, but youre not gonna get your items back unless you pray really hard and whatever deity you worship decides to favor you
"We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics, packs you have listed."
ive been doing this\
don't buy it again, contact support and tell them, they'll probably tell you what they've told other people here, that you simply didn't own it lol, do contact them tho and tell us what they respond with
We been doing this
i got banned from a game one time for no reason and i kept contacting support and after like a week they unbanned me lol