game-support

[sharp pecan]

Thank you!

[naive cave]

Why does the game freeze so much after matches

[pearl forge]

same

[stark kraken]

So if i block somebody i cant queue up with them right

[daring sleet]

Still didn't get the email

[versed kestrel]

Question about game
Do you profit buying toast and toasting people (assuming both parties toast each other)
Or do you lose gold? Cuz 10 toast = 350 gold
Receiving 1 toast gives 25 gold
Receive 10 toast gives 250 gold
Which makes you lose 100gold if you are buying them

Am I missing something?
Why are people asking toast for toast?

[pearl forge]

buying toasts is useless imo

[daring sleet]

How do you redeem the code

[tough lagoon]

who the hell buys toast???

[half mortar]

[versed kestrel]

Alr
I thought so too
Thanks

[graceful merlin]

is there anyway to counteract the reversed controls bug on keyboard

gets wildly frustrating when I lose a match because of it

[agile dune]

Is anyone else having connectivity issues?

[pearl forge]

you received on your email?

[rich flax]

It said I redeemed my code already, but I don’t see the pfp anywhere

[pearl forge]

restart the game

[rich flax]

It worked, thank you so much

[pearl forge]

np

[still gate]

Hopefully anyone can help me with this. I have over 100 double ringouts but the trophy isnt unlocking? Am i doing something wrong?🤷‍♂️

[pearl forge]

your badge shows more than 100? and did you play in more than one platform?

[still gate]

It shows a 154

1 platform

Ps5

So i decided to look for help here😅

[pearl forge]

idk what it could be then

[still gate]

Well darn😭

[drowsy badger]

Never got the batman icon code email anyone know how to fix it?

[bitter coral]

I haven't been able to change my pfp in over a week. I was jake and it's been stuck on default for a long time, I just get an infinite loading animation every time I try to open my list to change my pfp. Anyone know a fix?

[pearl forge]

I didn't either. you can contact WB support tho to let them know: https://go.wbgames.com/WBHelp

[drowsy badger]

just did hopefully it comes by the end of the tommorow because as a batman main i really want it

[solar shore]

I got my code to redeem for the Batman profile icon, but I have no idea where to enter it. On the WB page it shows the code, but I can’t find where in MvS I’m supposed to enter it…

[pearl forge]

https://multiversus.com/en/redeem

[solar shore]

I’m sure you got that question 10,000 times today- so thanks for helping #10,001

[pearl forge]

np

[calm heron]

I reset my wb password logged in, my code shows up but it says I need to log in and play to claim?

[pearl forge]

yeah

[ocean flower]

dam sign in button just reloading the page and not doing anything on the website

[pearl forge]

try another browser or incognito mode

[calm heron]

I have been playing tho

[pearl forge]

so you can redeem it

[calm heron]

I tried. It doesn’t let me enter the code from my email. It had it there but there is no submit

[pearl forge]

you're typing with "-" each 4 numbers(example: 1111-2222-3333-4444)?

[calm heron]

Amazing. Thanks

[pearl forge]

np

[tough lagoon]

Cant hear gameplay audio i have my output correct everytime i dont use a headset or i dont all i hear is dead silence

the fact that i'm making a third support ticket just so i can get this damn icon XP

[inland lion]

My friend accidentally put his age as below 18 and can’t play online, how do we delete the account to start over?

[inland lion]

This isn’t general there’s no need to bully people trying to ask for help

[blissful bluff]

jk i think that you can use file explorer to do it

[inland lion]

File explorer?

[blissful bluff]

are you on pc?

[inland lion]

Yes

[blissful bluff]

ok so your going to want to go in the game files and delete where he put his age if you dont know how to do that you can search up a tut on yt

or task manager idk which one

wait it is task manager

here is the vid @inland lion https://www.youtube.com/watch?v=vbOOmM5fxls

[inland lion]

Thank you

Really appreciate it

[blissful bluff]

np

[crisp gust]

why i can't change my icon profile in multiversus

[silver orchid]

are asia servers still not a thing yet?

[crisp gust]

idk dude

[winged jolt]

Asian servers?

[pearl forge]

it's a bug for some people atm. A fix is coming soon

[pearl forge]

Not yet. They'll stabilize the servers before adding more regions

[pearl forge]

try another browser or incognito mode

np

[low otter]

will we get any form of announcement of when they stabalize?

[pearl forge]

idk, maybe when the game fully releases there'll be Asian and other regions servers

[pliant cedar]

why do people always forget it's in open beta

[quasi nimbus]

I got the code to redeem the Batmanday icon, but where do I enter it?

[pearl forge]

https://multiversus.com/en/redeem

[quasi nimbus]

Thanks

[pearl forge]

np

[vapid wharf]

After updating the game, it started crashing, what should I do when opening it?

[pearl forge]

unreal crash report?

[vapid wharf]

mod stuck fix thanks

[tough lagoon]

yeah i still never got my code

[pearl forge]

me neither

[pearl forge]

they are putting another batch to send it

[tough lagoon]

they need to NEVER do something like this ever again....

this was just asking for trouble

wait where did they say they're doing a third batch??

[pearl forge]

they won't

[tough lagoon]

watch them doi it again XD

[pearl forge]

they won't do it the same way

[tough lagoon]

i hope to god not because this whole method has been hell

[tough lagoon]

cant hear gameplay audio

[tough lagoon]

Did anyone get the email yet?

[hazy igloo]

Anti cheat activated and my game crashed, I don't cheat. Is this common?

[pearl forge]

some message appeared after crashed?

[celest crag]

is asian server a thing yet

[dire grotto]

Not sure if anyone has thought of this or not; but I thought of about in 2v2s Maybe eliminate the use of a duo using the same character?

[acoustic pumice]

anyone else having trouble logging into the website to redeem the Batman icon code? every time i try to login to redeem, it just redirects me to the main page and doesn’t let me log in.

[pure summit]

asia servers ?

[obsidian spindle]

can someone help me i have i really bad problem every time i try to play or go in a match it kicks me out to the main menu and then it gives me internet connection lost but i have the BEST internet

[pearl forge]

not yet. they'll stabilize the server before adding more regions. maybe only when game fully releases

[pearl forge]

try another browser or incognito mode

[vast sinew]

Anyone have problems for enter the game

?

[pearl forge]

what's the issue

[vast sinew]

Internet connection lost

But I have good Internet

[pearl forge]

are you from Asia?

[vast sinew]

No

From Europe

[pearl forge]

try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[vast sinew]

I am going to reset the ps

But still not knowing why

Thnks

[toxic walrus]

my teammate is stuck at 115k team rating while im at 3.7k and my teammates mmr doesnt go up more than 2-3 per round win and most of the time loses rating from winning

[pearl forge]

he's playing the same character?

[toxic walrus]

no he plays multiple

[agile hill]

i played bugs for 80 hours and am still stuck at 1250mmr

[pearl forge]

than it won't change much. leaderboard shows only highest character MMR

[toxic walrus]

his mmr doesnt go up or down on any character though

i'm at a higher mmr by about 200 on a character i have 0 wins with than him on a character he mains

[pearl forge]

it does. if he wins MMR goes up in the character he used, you can see in collection

[agile hill]

i am the teammate in question, i have played bugs for over 80 hours straight and my mmr doesnt go up

its still stuck at 12,111

[toxic walrus]

it goes up by 2 or down by 10 depending on the match no matter what

[agile hill]

ive literally had a 39ws with bugs

and did not gain over 20 mmr

[pearl forge]

what's your WB username?

[agile hill]

donkisme

for literally 80 hours straight, me and @toxic walrus played bugs and jake with no change

of character

he gained upto 1550+ mmr, i have not once gotten above 1265

[pearl forge]

he basically only plays Jake, you played a lot of characters

[toxic walrus]

he should still have a mmr increase of more than 2

he is still 1100 on his most played character and i'm at 1300 on shaggy who i have played about twice and had 0 wins on

[agile hill]

that is a great reason man

i literally said i played bugs for the same amount of time as he did for jake

for 80 hours and he was over 350+ mmr above me

those characters are from 20 hours of other gameplay which have been recent

[pearl forge]

he played a lot more Jake than you did Bugs

[agile hill]

💀

are you mentally deficient, i am not being rude.

can you read?

it is a legitimate question

[pearl forge]

you said you played the same amount with Bugs than he did with Jake which is not true

[agile hill]

I SAID I DID

AT THE TIME BRO

[toxic walrus]

he meant in the past

[half mist]

https://tenor.com/view/sweating-nervous-wreck-gif-24688521

[agile hill]

💯

[half mist]

going way off-topic

mmr is known to not work properly

it's nothing new

[toxic walrus]

i wouldn't say it's off topic it's still related to the topic of mmr

[half mist]

no its off-topic because you are making a long thread in #game-support channel

[agile hill]

yeah ik but this guy isnt reading it properly lol

[half mist]

with no solution in mind

[pearl forge]

your first match was on August 19th or is the last one I can see?

[toxic walrus]

we played early access beta

[agile hill]

we played early alpha aswell

got the code

then got beta

@severe laurel

what if you are not the lake spirit?

[pearl forge]

than if you're talking during that time is impossible to know

[toxic walrus]

yeah but the problem still stands that we both played bugs and jake starting at the same time and played them both only for a while with significant mmr differences

[half mist]

mmr is not calculated only by win-lose

its damage taken, damage done, kill ratio

[agile hill]

yeah i would do more damage and get more kills more than 70% of the time

im just sayin stupid rating system

[half mist]

it is, thats why there shouldn't be ranks and mmr in a quick play mode

[agile hill]

yeash

[versed kestrel]

Servers are really really laggy to the point that it's unplayable

[pearl forge]

servers are not stable yet. it's their priority, it'll get better, just have to wait. the game is in Beta

[edgy flume]

Can y’all honestly fix Superman, this man just killed me at seven percent and then had like zero attack decay while repeatedly spamming his spike and grab

[meager rover]

Hi, can I post my twitch link when Multiversus is streaming?

[pearl forge]

can't make self promotion in the server. it's in the rules

[wooden charm]

anyone have a fix for not being able to change your ingame profile pic?

[wheat token]

Should be next patch

[agile jackal]

how do i redeem the batman thing code?

[lone lion]

wheres the link were i can redeem my code

[pearl forge]

get the code on the email and go to this website: https://multiversus.com/en/redeem and put the code there

[agile jackal]

and after putting the code?

[pearl forge]

click to redeem

[agile jackal]

oh okey

[agile jackal]

thanks!

[pearl forge]

np

[pearl forge]

^ @lone lion

[tough lagoon]

Do I get anything on here for buying Premium founders

[pearl forge]

no

[tough lagoon]

Kk cool

[tough lagoon]

i can’t change my profile pic on multiversus

[pearl forge]

it's getting fixed soon

[junior pier]

Starting today the game has been virtually unplayable and never before have matches been laggy period, let alone to the point that I can even lose matches with bots while grinding out the Battle Pass purely due to egregious lag. This seems to have only begun for me once the servers came back online today

[idle temple]

Can you have 1 WBgames account on 2 steam accounts?

[candid mortar]

anyone know how to fix untrusted system file?

[sturdy plank]

i have a bug where im only fighting Reindog and Wonder Woman in Coop vsAI. anyone else have this?

[tough lagoon]

This is the same for me. I took almost a 2 week break because of how bad it was after Gizmo got released. Came back and it's still so bad. I went from 2-3 bar before the update to 1-2 bar and being able to play with a question mark

[junior pier]

I went from a full bar to now 1 to 2 no matter the match, pretty ridiculous. Didn't effect me much when Gizmo dropped but as of late it's become unbearable. Thinking a break until the next build drops this upcoming week is in order, and I hope they sort this out.

[tough lagoon]

interesting

[tough lagoon]

wonder when it got worse

https://youtu.be/Yv1DBWBt_zY

for anyone is it this bad?

[candid mortar]

@junior pier same ive felt a lot more lag when a recent update got dropped

[pearl forge]

No

[pearl forge]

It's for everyone. Tony is aware of it, so just wait to be fixed

[wispy badger]

Is Asia servers in game?

[pearl forge]

not yet

[wispy badger]

Ok

[polar trail]

how i can make the achievement of ringout someone with the spike?

[calm saffron]

asian servers?

[pearl forge]

Not yet

[calm saffron]

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

[pearl forge]

Maybe only when game fully releases since servers will be more stable

[edgy flume]

So the code for the batman pfp isn’t working

Every time I try to redeem it, it’ll take me to the site with my code and just leave it there

[pearl forge]

You put the code and it doesn't appear a Submit button?

[elfin bay]

i think u need to enter dashes every 4 numbers

[pliant slate]

i cant log into the mvs website to redeem my batman code, i havent been able to for some time

i thought if i waited a bit there mightve been a bug in need of fixing, but it still wont work (hitting sign in just refreshes the home page)

worried i might run out of time before i can redeem my code

[pearl forge]

try another browser or incognito mode

[junior pier]

Tried it again today in another bot matches and there wasn't a single moment when I wasn't at one bar.

[pliant slate]

this worked tysm

[pearl forge]

np

[tough lagoon]

yo whats rested xp can someone explain please

[pearl forge]

it gives you 2x more BP XP per match(it uses automatically and it fully resets after some time(idk the time tho))

[tough lagoon]

preciate it bro ❤️

[pearl forge]

np

[stable moon]

How do i play with 3 people on local when i have only got one m&kb and 2 controllers? the game recognises the first controller and the m&kb as the same one, and then the second controller for player two

[pearl forge]

you need 3 controllers and in the custom match you'd need to add a Bot because there's no 3-player mode

[placid spire]

Can i get some support please

[pearl forge]

what's the issue?

[placid spire]

same as yesterday there is an issue with changing my name

it says its not allowed

[pearl forge]

contacted WB support?

[placid spire]

i did they were useless

[reef bear]

When will multiversus come out in malaysia?

[pearl forge]

they'll stabilize the server first. maybe when game fully releases

[lone lion]

When is Rick coming out

[pearl forge]

probably next week but nothing confirmed

[lone lion]

How come they didn’t reveal it on there twitter

[pearl forge]

maybe they don't want to say a date then change it or they don't know when is the best date possible

[dapper lynx]

do bp points do anything after finishing the pass?

[native spear]

game freezes so much times after matches

[pearl forge]

no

[fossil flare]

The link to redeem your code for the caped crusader profile icon takes you to a 404 on wb website

[pearl forge]

try another browser

[dense ibex]

Anyone else having to restart their game when it holds you in the Xp Gained screen after a match or is it just me?

[stoic night]

where can i find that?

[olive vortex]

Hey why can't you redeem this code from the Batman event? There is no button

[urban smelt]

Asia server?

Is it out?

[pearl forge]

you're typing with "-" each 4 numbers(example: 1111-2222-3333-4444)?

[pearl forge]

not yet

[olive vortex]

WOW thanks

[pearl forge]

np

[autumn solar]

Hey guys i want someone to help me with the assistant mission

Tag me if u can !

[placid timber]

any asia release date?

[tough lagoon]

what do I do if my game won’t get in a lobby when i’m playing 2s with my friends? I’ve queued with them and we’d sit in a matchmaking until we got tired of it. during this time you cannot back out to restart the matchmaking so we had to alt f4. does anyone know how to fix this 🥲

[pearl forge]

no

[silver fractal]

YO

is there new info about country regions?

[pearl forge]

no

[humble coral]

I cant even log into the game right now im in xbox

[weak quail]

Hey! So, I main batman and play mainly on the Steam Client. I definitely played well over 3 matches between Sept 16-19 and I haven't received an email in regards to any icon. Any help with this would be greatly appreciated. ,;╯︿╰'..

[pearl forge]

contact WB support here: https://go.wbgames.com/WBHelp or on Twitter: https://twitter.com/WBGamesSupport

[pearl forge]

what's the issue?

[weak quail]

Thank you 🙂

[pearl forge]

np

[humble coral]

It says I have an internet issue despite being on the internet

[neon urchin]

my games bugging cuz it seems like im not gaining any fighter xp

i played like 6 matches and my xp stayed the same each time

[ivory lark]

Visual glitch probably close out game and go back in then you’ll see your real level

[placid spire]

how do i become a vip

or a super mvp

[hardy plank]

got to send these servers back to 2008 where they got them from... so bad.

And it has only gotten worst.

i literally got blisters on my thumb from playing it so much now i feel disgusted at how bad its gotten...

Log in here and there just for that glimmer of hope that my thumb gets a blister again but doesnt seem like it

you can patch and balance all you want but if my input is not reflected on the screen then all of that min/max goes out the window.

[placid spire]

well said

[maiden ocean]

Hello i have a question is the game's servers still really bad or?

[pearl forge]

VIP I don't know. Ultra MVP is boosting the server

[pearl forge]

servers are still unstable. the game is still in Beta but it's their priority

[maiden ocean]

Ok

[hardy plank]

sigh...

[magic drift]

My game keeps saying that I lost connection to my internet but I'm connected to it

I'm on pc

[pearl forge]

are you from Asia?

[magic drift]

No

[pearl forge]

try something here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[placid spire]

i dont wanna sound very typical but did u try resetting ur computer

[magic drift]

No I didn't try I will

Thank you though

[placid spire]

lol

did it work

[placid spire]

mad respect for all of ur work ur doing

[crisp zodiac]

this MMR system is absolutely T R A S H tier my brothers in christ holy hell

[placid spire]

mm

yeah i kinda agree with that\

[glossy schooner]

Tier 50 of the battle pass doesn't show up on my progress bar, is this a glitch or is it gone? I really wanted that Bugs skin

[pearl forge]

can you send a picture?

[glossy schooner]

https://media.discordapp.net/attachments/823387508540309505/1023402553511268393/unknown.png

[glossy schooner]

here it is

[pearl forge]

never seen this before

[glossy schooner]

yeah

I really hope it's just a glitch

[pearl forge]

tried restarting the game?

[glossy schooner]

every time is like that, this is not the first

[pearl forge]

try uninstalling and installing again

[glossy schooner]

I'll try it later, but not sure

I hope it's a visual thing

[pearl forge]

definitely is. there's no way it isn't

[teal brook]

hey i need some help, I redeemed the xbox gamepass code on my xbox account which is linked to my WB account and i didnt get the skins

[pearl forge]

you didn't get the items in your Xbox?

[teal brook]

im on pc

[pearl forge]

you need to open the game at least once on Xbox to get on PC

[teal brook]

oh

[glossy schooner]

https://media.discordapp.net/attachments/823387508540309505/1023409152392962108/unknown.png

it might have been just a visual glitch

[pearl forge]

👍

[crude beacon]

Why does "co-op vs AI' mode get disabled whenever I group up with a friend?

[pearl forge]

I believe it's because if you're in a party, Co-op VS AI or Teams Bots it's the same thing, you're going to play against Bots anyway but it could just be a bug

[broken ice]

I have reported this before and contacted support previously and not heard anything back regarding it. but i am unable to use my Reindog wins badge, it shows an unlocked symbol on it (my reindog is level 28) but am unable to use it. been this way for a month now

[woeful lily]

I need somehelp connecting my nitendo switch pro controller to steam and multiversus.

it keeps acting like a mouse and I can't change my controller buttons in game

[somber trellis]

never got batman pfp emailed them and still didn't give me it

And I played 3 matches

[tough lagoon]

Is there a buff when in 2v2 2 ppl play the same hero?

[stark dune]

I'm getting this bug where when I play morty I load in late. And it's only with morty

[wheat token]

No

[warm jay]

Game literally keeps saying I disconnected when I know very well that I'm connected + I restarted my computer

[tough lagoon]

I was in a match and I had almost 2,000 gold and then after the match it was down to 700, is this a glitch or did o do something?

[gentle cairn]

its kicking me out of the server while im playing

[pearl forge]

contact WB support: https://go.wbgames.com/WBHelp

[vital geode]

I’m trying to figure out how to use my 8BitDo Pro2 controller on multiversus. It works on other games just not on here for some reason

[lean river]

How to change Keyboard controlls on Ps4?

[versed rivet]

give tom and jerry rocket cooldown

[toxic hollow]

Why won't it let me go into online play?

nmvm

[dense rover]

Does anyone else have that bug where they get disconnected before they can get into a game 90% of the time?

Checked my internet, it’s not on my side.

20 minutes, and I’ve gotten to play half of a round so far, then everything bugged out and it dced me again. Playing against bots, so I don’t think it’s their wifi.

[uncut stream]

It seems like people can cheat with a speed hack has anyone else dealt with this?

[mortal trail]

I can't even 1v1 bots or play custom mode. I can only play in the lab or offline local matches, every other mode will load all the way up to revealing perks but after that it goes to the loading screen then back to fighter select. There is a pop-up message when this happens but it disappears too quickly for PS4s video recording to capture.

[lucid field]

U cant

[steep beacon]

any news about asian servers?

[queen obsidian]

Still no Asia Servers smh

[lunar pond]

<@&882349260409032746>

[tight tendon]

Any news about server for Kazakhstan?

[winged jolt]

Asian servers?

[lean river]

But the Game has full M&K support,are they at least planning on adding the Option to change Controlls on PlayStation in an upcoming update?Bc if not I‘ll quit the Game lol

[lucid field]

as far as i know u cant change kbm controls and u most likely wont be able to

[dense rover]

Is it in the top right? If it is it’s just saying “you have disconnected”

[lean river]

well…

[supple fog]

Has there been any official word as to when matchmaking and lag improvements are coming?

[wheat token]

Next patch I think they've been saying

It's their main prio rn

[supple fog]

Ok ty

[pearl forge]

matchmaking we don't know but lag improvement is server based so every update will have a few improvements, it's not going to come 1 update and fix everything, it's obvious but it is their priority to fix the servers

[sour lily]

In the next update are they going to fix servers cause whenever I use my regular WiFi and start a match and sit their for like 5 minutes at the loading screen then it just boots be out to the character selection

[pearl forge]

servers are not going to be fixed in 1 update, they'll be fixed gradually. the game is in Beta, it has stability issues but it is their priority

[lone lion]

what time does rick drop

[pearl forge]

probably the same time as the other updates(9am PST/12pm EST/4pm UTC is the update with a downtime of 1 hour until 10am PST/1pm EST/5pm UTC)

[harsh yarrow]

hello I played the multiversus and participated in the code event to receive the icon and I didn't receive the code until today and I did everything that was necessary to win the icon I played the total number of games necessary can you help me in some way I really wanted the icon but the code did not arrive and my friend who played with me has already arrived a while ago

[fleet wasp]

@pearl forgepfg and wb need to pay you full time bro this is insane

[pearl forge]

ask WB support: https://go.wbgames.com/WBHelp

[junior sorrel]

Can anyone enlighten me about the bot match ups in non-ai games? Anyone looked into it? Feel like I'm getting matched up with a bunch of them. In one case I've even friended a player I thought was real and have played with them a couple of times, but when I checked out their steam profile it's just a bunch of numbers...

[last void]

Question:
If it’s your first time playing a different character(level 1), should your opponent you’re searching be at your level?

[turbid pulsar]

depends on mmr

[thorny matrix]

how long is the founder editions going to be out for?

[pearl forge]

they leave October 11th

[thorny matrix]

thank you

[pearl forge]

np

[graceful merlin]

ik tap jump isn't optimal and all, but is there any way to aim upwards with ricks portals using tap jump?

it just cancels into a jump when I try to aim up

[grim sequoia]

I cannot get into the game. The client freezes in the start menu and crashes with the unreal engine error popping up.
Is there something I can do to fix this?

[pearl forge]

have mods?

[grim sequoia]

No, I never used mods. Everything is vanilla.

[pearl forge]

verify files

[grim sequoia]

I will try that later. My mood is too bad. Maybe it's just that the servers were overloaded when I tried, so waiting might be a good thing for now.
Thanks.

[pearl forge]

np

[tough lagoon]

Guys, any ideas on how to "improve" the built-in Anti Aliasing?
It irritates me to see those jagged edges, especially on Arya Stark's sword.

[edgy elm]

Is anyone able to load into a match? I tried it 4 times and it keeps disconnecting me, ik it's not my wifi

[somber trellis]

never got my batman pfp why?

I emailed 2 times

[pearl forge]

it's a bug

[short locust]

anyone else cant unlock characters_

it just opens and closes instantly

i have enough since i still have tokens but the buy menu just opens the closes

[ebon yoke]

Anyone having lag issues

[ebon yoke]

I got a few as well

[edgy elm]

It works now, I just had to reopen my game

[ebon yoke]

I
I still been getting lag issue my self

[jade steeple]

I can not get out of the loading screen when opening the game ive been stuck here for around 30m and i have good connection any way to fix?

[drowsy badger]

Having Lag issues where the game is actually unplayable and textures won't load

[tough lagoon]

I sent in a form and wanted know if it came through it was an Ambassador one.

[pearl forge]

I believe they are still going through all of them

[tough lagoon]

why is my ping so low but on other games its fine

[tough lagoon]

Copy thank you

[pearl forge]

the servers are not stable yet. the game is in Beta but it is their priority

[tough lagoon]

got it, gonna stop playin until then

[mystic ember]

is the game up?

[pearl forge]

if you mean the servers, yes

[grim sequoia]

Tried to verify the game files. It still froze and crashed. It didn't do that before this update.

[tough lagoon]

When's ranked coming

[pearl forge]

we don't know an exact date but this Season

[hazy vector]

whenever i play i dont have a full bar but its never been doing that i only get 2 instead of 3 how do i fix that

?

[sour lily]

Whenever I try to play a match on my regular WiFi it just shows waiting for game match and then after it fails and it seems I can only play on a hotspot and this is the only game that has a problem with my regular WiFi

[frigid forge]

the multiversus hype is slowly dying for asians

[pearl harbor]

https://www.pcgamingwiki.com/wiki/MultiVersus#Anti-aliasing_.28AA.29

depending on your graphics card you can enable DSR in nvidia settings and set your resolution to above your native

for example you can do 1440p with a 1080p monitor

[delicate patrol]

Are there any news on asia servers?

[alpine abyss]

do i have to buy wonder woman after they changed her to shaggy?

i mean tutorial character

[fierce oxide]

asia servers?

[pearl forge]

not yet. they'll stabilize the servers before adding more regions. probably only when game fully releases

[night glen]

Is there going to be servers for South Korea?

[pearl forge]

maybe someday but they'll stabilize the servers before adding more regions. maybe when game fully releases

[night glen]

Ahh I see I see

[tacit briar]

Could you guys raise coins per match i dont think 15 coins by deafeation 3 enemies for 5 minutes is good

Or lower prices since they're is no way im spending 25 hours to get 1/8th of what i need

[civic thorn]

Its really not that much of a grind to acquire the coins for the character u want tbh.

[tacit briar]

bro not character

skin

35k gold each mach u get 12 coins daug

thats 3k matches

[tacit briar]

if u do 10 matches every day it will still take u 129 days

100 matches per day still 30 days

[tough lagoon]

hey i keep freezing on account syncing data any fixes?

[pearl forge]

https://www.gamerevolution.com/guides/712028-multiversus-not-loading-fix-stuck-syncing-account-state try something here

[edgy elm]

I'm trying to get into the game on Steam and it won't show me the menu screen?? It's stuck on "Player First Games" screen
This is the 3rd time I try to get it to work, I even reopened the Steam.. can this be fixed please 😭

[pearl forge]

try verifying files

[edgy elm]

How do I do that?

[pearl forge]

right mouse click on Multiversus in the library -> Properties -> Local Files Tab and Verify Integrity of game files

[edgy elm]

Ty!

[pearl forge]

np

[tough lagoon]

does anyone know why i can't use my gc controller anymore? it was working yesterday

nvm fixed it

[thorn field]

Is the xbox game pass pack still available ?

(With the raindog skin)

[pearl forge]

I believe so

[edgy elm]

I keep getting stuck on "Syncing Account State" reopened the game a few times already

[eager spoke]

Hey, can someone help with with a crash ? My game crash keep coming at the "account synchronisation" and i don't know how to solve it

[plucky spade]

does morty's passive work? or is it still bugged

i'm behind on the news sorry for asking

[edgy elm]

Even restarted my laptop, no fix 😔

[tough lagoon]

anyone know how to fix the slow-mo on pc

[wispy badger]

Asia

Servers

Are they working?

[bitter basin]

How do I get my Caped Crusader Icon? I have my code but I don't see it on my account.

[jaunty harbor]

nope. see you 2 yrs from now

[pearl forge]

You redeemed?

[pearl forge]

try something here: https://www.gamerevolution.com/guides/712028-multiversus-not-loading-fix-stuck-syncing-account-state

[pearl forge]

not yet. Maybe when game fully releases since they'll stabilize the servers first

[tough lagoon]

game feels slow on pc like i have weights on anyone know how to fix

[orchid grove]

i get thrown out of game becouse of connection error pls help

[marble gazelle]

hello

ive been trying to play multiversus for the past few months

i cannot due to an error it says check your network again and again

i have tried everything from restarting the game to reinstalling it

[edgy elm]

Already tried all of these

[pearl forge]

then idk sorry

[tough lagoon]

hi

[tough lagoon]

lil bit of a weird question but I have the game on pc and ps4 linked to the same account. I have money in my steam account and wanna buy the battle pass. Only problem is i cant actually open the game on pc without it freezing. So if i just buy gleamium on pc will it show up in my account on my ps4 acc without me having to open the game?

[pearl forge]

Gleamium doesn't transfer through platforms so you need to buy on PS4 to have on PS4 or buy on PS Store on PC

[tough lagoon]

if i can find a way to buy the battle pass on pc will it transfer the battle pass status?

[pearl forge]

yes

only Gleamium doesn't transfer through platforms

[tough lagoon]

heard. thank you

[pearl forge]

np

[edgy elm]

I hope the servers can get fixed soon, I wanted to complete the battle pass 😔

[pearl forge]

it's in Beta so it may take a while to be fully fixed

but it is their priority

[edgy elm]

True, ig I'll play some Fortnite for now

[dark violet]

hello, i am dealing with an problem that wont let me get off offline mode, how can i fix it? I am new and only started the game and i have also done every tutorial in the game but it still wont let me use online mode

[pearl forge]

Offline Mode is because of age

[dark violet]

oh.

[pearl forge]

PC?

[dark violet]

yep

[pearl forge]

click Windowns + R then search %localappdata% then find the folder Multiversus->Saved and delete SaveGames folder inside Saved folder only then reopen the game. select the option “over 22”

[dark violet]

ok thanks for the help mate (not australian btw, i just like saying mate)

[pearl forge]

np

[pallid wren]

any keyboard players notice any issues with a high polling rate?

[lone lion]

when will they fix the servers

[pearl forge]

it is their priority but the game is in Beta so it may take a while to be really good for everyone or most people at least

[lone lion]

this lag is crazy like fr fr

they need to fix servers instead of focusing on new characters

[edgy elm]

I agree, haven't been able to get on yesterday or today.. guess I gotta wait

[ripe cedar]

fix servers bruh

also why does it say summer items last until the 27th and it’s the 29th and they’re still there

[tough lagoon]

I tried telling you

Fell off

[silver orchid]

are asia servers still not a thing?

[pearl forge]

probably only when game fully releases since the servers will stable then

[umbral jetty]

any idea on how to improve your connection to the game/servers as last few days game been feeling really janky and unresponsive?

[pearl forge]

you'll have to wait the devs fix the servers. it's their priority. also some people play with VPN which makes lag worse for other people

[umbral jetty]

@pearl forge cheers and yea i was gonna say some of the games feel alot worse than others

[vital yacht]

so asia is still blocked?

[pearl forge]

yeah

[desert river]

add ranked

[rugged dome]

Game keeps crashing on startup on my new Steam Deck. Tried multiple Proton versions, but it's not working. Any help?

[velvet bough]

add ranked

[visual briar]

add ranked

[umbral atlas]

Hey guys, I purchased the premium founders pass to unlock the entire roster, which is 30 unlock tickets. Now that ive logged on all the characters are re locked and i have to use more tickets to unlock them, again. And it also ate all the unlock tickets ive already used.
I mean, if it doesnt ever get fixed ill probably just stop playing the game, because i gave yaal a good bit of money to have that package with the unlock tickets. Whats the point if almost half of them were used to unlock characters, only to have every single one re locked?
Check if youd like I guess? My WB games account name is ProfessorMoriarty
DM me for my associated email.

https://gyazo.com/d484fcbe9b14f34d09e8549368323099

https://gyazo.com/c0fb8cb3f8afac31f1dce920aaf2dc80

https://gyazo.com/1245072ac53f66761619933f9aca61e1

[pearl forge]

you have 14 Tickets still

[umbral atlas]

Im aware, but all the ones i have used are all gone and all the heroes i unlocked are re locked after an update ago or so.

I payed money for something, and id like it to function as expected instead of getting screwed out of something i payed for. None of the devs seem to answer messages or give a crap. Ive even emailed their staff.

[pearl forge]

what update and what characters?

[umbral atlas]

all of them were re locked when season 1 first released

they were previously unlocked pre- season 1 update,

[pearl forge]

if you mean Superman, Finn, Garnet and Reindog they were free so you couldn't buy them

[umbral atlas]

I am, of course referring to the literal whole roster.

Not just those heroes.

[pearl forge]

sure, show every character locked then

[umbral atlas]

What i would really enjoy is a dev addressing the issue ya know?

They can see it all from my account information.

[pearl forge]

show them the issue then

this problem never happened, always was because the characters were in free rotation so show them the issue if it's not that

[pearl forge]

https://go.wbgames.com/WBHelp contact WB support anyway

[tough lagoon]

Why isn’t Rick on my character select screen?

[pearl forge]

you updated the game?

[tough lagoon]

Yes and I even re-installed to make sure

[pearl forge]

can you send a screenshot?

[tough lagoon]

I’ll dm you

[pearl forge]

okay

[rugged dome]

Works now (miraculously?)

[tough lagoon]

It was my doing.

[rugged dome]

It not working or it now working?

[tough lagoon]

It working

[rugged dome]

Nice

[slow mesa]

so i just reinstalled the game, did the tutorial again and im stuck in the offline mode, any way to fix this?

[pearl forge]

PC?

[slow mesa]

yes

[pearl forge]

click Windowns + R then search %localappdata% then find the folder Multiversus->Saved and delete SaveGames folder inside Saved folder only then reopen the game. select the option “over 22”

[slow mesa]

fixed ty

[pearl forge]

np

[tough lagoon]

I need an admin Rq

[pearl forge]

you can DM a Mod if you need help with something(not related with the game since they don't work on the game)

[tough lagoon]

Fs

[solid badge]

can anyone explain to me what attack priority means?

if it's better high or low

[karmic kettle]

better high,higher priority attacks beat out lower priority ones

in a party,both of us have crossplay set to console only but we still sometimes match up with pc players?

[empty gorge]

Hey, trying to use local MP with me using keyboard and my friend using a controller. Somehow both are set to me, does anybody know how to fix this?

[pearl forge]

you need 2 controllers for local

[empty gorge]

For real? Ohh man.

Well, I gonna use Steam remote play.

[rich sedge]

My game ain't working. I'm on xbox s and I can't join it keeps saying check ur Internet connection.

[surreal girder]

why is my fps so low all of a sudden, it was fine yesterday but now its unplayable, and its only on this game

[ashen timber]

im on pc and the game starts but then right after it becomes black and crashes everytime i play it

i have been playing multiversus for months and only now this has been happening

before that when i tried to join lobbies as soon as the round started the game crashed

[pearl forge]

verify files

[ashen timber]

i tried and even uninstalled and reinstalled but it didnt work

some one said it might be that i need to update my windows

but i havent yet

[pearl forge]

0

[edgy elm]

Was there an update? I don't think I got one, still can't get in either

[fickle depot]

https://media.discordapp.net/attachments/776854192026681355/1025921165669179533/unknown.png?width=491&height=670

anyone know what could be causing this weird coloring on garnet?

is that viewable

[celest crag]

is asian servers a thing yet

[prisma agate]

Hey i need to ask. I completed the battle pass, but i remember last time for doing the challenges afterward, you don't fix much. Was this changed yet or is it still that way?

[pearl forge]

if you completed the Battle Pass, doing mission will still give BP XP but there are no more rewards

[prisma agate]

Okay thatz all i needed to know

I just wanted to see if it goes to the next BP

[rough merlin]

Hey so I just logged back onto Multiversus and the game is making me unlock my level 5 Batman. Anyone know why that is?

[pearl forge]

you bought him before?

[rough merlin]

He was free when I installed the game

Same with the Iron Giant, Finn and Morty

[pearl forge]

then he left. it's a free rotation

it's 4 free characters each 2 weeks

[rough merlin]

Oh ok

[somber trellis]

never got batman pfp emailed twice very upset why no email code for it?

[pearl forge]

you sure you played during the time of the event? they replied any email you sent?

[final crown]

Yo mvs, make an update that when it says connection lost or something, there's an option to like play local play.

With no internet

[raven arrow]

I need support from someone on the multiversus team

[frigid urchin]

I've been playing for 3 months, I got no email

[craggy yacht]

Hello. I'm playing from Taiwan . I've downloaded the game client through steam and on my Xbox series X. I get the same error after confirming the rules and conditions of the service agreement.

Is it because I'm playing from Asia and currently the game doesn't support players in my region? Please help.

Screenshot: https://www.dropbox.com/s/3ox9nsqxv6yzzaq/20221002_204203.jpg?dl=0

[pearl forge]

Asia is blocked, you can't play yet

[pearl forge]

If you didn't play Batman Day event you didn't get

[paper dirge]

hi, i just downloaded multiversus via steam, and when the game is loading, it gives /account syncing state/ notification and the game does not open, can you help me?

[pearl forge]

what notification?

[tough lagoon]

i accidentally chose the wrong server to play can i change it?

Also is there like an estimated date for this game to release in the Asian countries like India

Cause currently I'm using a vpn

[pearl forge]

you can change in Online/Legal tab in Settings

[tough lagoon]

Ok thanks

[pearl forge]

np

[pearl forge]

when they stabilize the servers which can be only when game fully releases

[tough lagoon]

Ok thank u so much

:))

[pearl forge]

👍

[tired gate]

Excuse me is there anyway I could make my Warner bros name my display name in gameinstead of my Xbox gamertag?

[strange robin]

No error message or anything? Do you see the 'Anti-Cheat' spash box when it's loading?

[compact schooner]

Win 2 matches and i go down in rank?? LMFAOOO game is stupid messed up

there should be no ranked honestly until this shiz is fixed

not to mention sever lags and uncapped frames abusers

[sullen heath]

I have the Nyko GameCube controller adapter and can’t get it to work with Multiversus. I play Slippi to play Melee and it works just fine. I’ve used the Zadig DLL stuff and it just won’t register them as a controller on Multiversus. Anyone had this issue?

[zealous vale]

so um does server kick happen becus i keep getting kick every match does it happen every time? also what does it mean

[tough lagoon]

anyones pc taking a poop cuz of the anti cheat

[craggy yacht]

Thank you.

[pearl forge]

if you're not using your highest character MMR it wont change your MMR until another character becomes the highest character MMR

[tulip thicket]

NERF SUPERMAN

[restive coral]

whenever I start up the game, this shows up, what can i do?
https://media.discordapp.net/attachments/967804191726776330/1026310828300980365/unknown.png?width=394&height=468

[urban badge]

my friend said that "how do you get it to stop doing an attack whenever i move the joystick (Left)? it makes it really annoying to move around"

[primal merlin]

Every time I try to join a game the screen goes black and I get the error "you were disconnected"

[zealous vale]

happens

there are lots of way to do it

one update 2 restart game and laptop 3 just redownloaded it 4 ask for help 5 just do a diffent server and dont put on the cross platfrom

[calm saffron]

ASIA?

[pearl forge]

you have mods?

[pearl forge]

you mean the right stick. left is for movement

[pearl forge]

no Asian servers yet. probably only when game fully releases since servers will be stable

[restive coral]

No

[pearl forge]

verify files

[calm saffron]

which should be when?

[pearl forge]

we don't know

[stray saddle]

When do we get the Batman icon from that weekend event? I know it should have been emailed but I haven't received anything

[pearl forge]

if you didn't receive an email and played 3 matches as Batman during the event you won't receive anymore since it's over. you should've sent an email to WB support during the time they were sending the emails with the code

[stray saddle]

Ok, thanks for letting me know 😊

[pearl forge]

np

[frigid forge]

still no asia server?

[pearl forge]

no. probably only when game fully releases since servers will be stable

[frigid forge]

that sucks

[primal merlin]

Can you be more specific? in option 5

[fair vault]

Lag fixed in central us yet?

[pearl forge]

servers are still not stable. the game is in Beta so it has stability issues and it is their priority already. it may be fully stable only when game fully releases

[fair vault]

Im just bummed. I got in about 300 hrs and for the past month the game is unplayable. Once 4 ppl are on screen and with projectiles i cant move at all and so many matches kick me out.

[agile lichen]

still waiting for asia servers

[muted spear]

Why does it say that ive lost connection to the internet when i have internet?

@tiny briar

@opaque fjord

[pallid apex]

Good evening someone would tell me how to disconnect from Multiversus because I made a mistake in the email and the xbox account is associated with the multiversus account and I cannot connect to the WB account because the email address does not correspond due to a typo thank you

[pearl forge]

you need to login in another Xbox acc to use another WB acc or disconnect your Xbox acc to the wrong WB acc and connect in the right one

[pallid apex]

Ok but how do I disconnect my Xbox account from the WB account if we don't have access to the WB account?

[pearl forge]

if you can't access it you can't disconnect

[lone lion]

will there be a Christmas update?

[pearl forge]

you mean event? maybe

[zealous vale]

well basically just go on settings it should say what server your in and ur country so just switch it for like 5 mins and then switch it back and turn off enabled crossPlatform

[primal merlin]

what is crossPlatform

[pearl forge]

to play against players from other platforms besides the one you're playing

[zealous vale]

thats how i fixed my server kick issue

[zealous vale]

only 99% gamers know half what you dont know

[primal merlin]

yes

I still don't know anything about the game xd, I don't know where that is

[pearl forge]

you can enable/disable Crossplatform on Online/Legal tab of the Settings

[winged hawk]

The server performance has gotten way worse for me. I've gone from only being able to play one round before the game just outright crashes to now I can't even start matches without someone immediately getting disconnected.

[rancid hinge]

I’m having a problem with my Batman icon reward I haven’t gotten the email despite playing over 25 matches with Batman during the period

[pearl forge]

you should've sent an email to WB support at the time they were sending the emails with the code. the time is over now. you can't redeem anymore

[short otter]

gotta love getting 450 damage in one game and not getting credit for the battle pass because i didn’t do 451 damage

kind of ridiculous i’ve gotta say

[hollow bone]

dddhhhdbeblsnbw

[grizzled mural]

MY GAME KEEPS GETTING STUCK IN THE DUMB SYNCING ACCOUNT LOADING THING HELP

[pearl forge]

try something here: https://www.gamerevolution.com/guides/712028-multiversus-not-loading-fix-stuck-syncing-account-state

[plucky bone]

Hey there why in Asia having red WiFi

When I play online

Something terrible happened to my online can you upgrade for this bug

[pearl forge]

Asia is blocked atm. there are no Asian servers yet

[rancid hinge]

I did but I didn’t get a response…… also if it’s a redeemable code it wouldn’t have an expiration date right?

[pearl forge]

it had. they said it was September 30th

[rancid hinge]

As in they’re not sending out codes or all pre existing ones disappear

[pearl forge]

that was the last day to redeem the code

[rancid hinge]

Well I think my issue is that I didn’t get the email so a code or my progress would be registered so I guess I’ll email them again

It’s like how can you know they didn’t send a code until after the deadline anyway

[pearl forge]

even if you get the code rn you wouldn't be able to use it unless they extend for this

[rancid hinge]

I think they’d probably just gift the icon in this case rather than a code

Or since I redeem through their website they’d do it for me

[pearl forge]

it's worth to try anyway

[rancid hinge]

I hope the same thing doesn’t going to happen and they don’t get it because I genuinely think there might be something odd about my account

I’ve never received a single email from MVS or WB ….. none

[pearl forge]

you're looking at the right email? and about promotions and this kind of stuff you need to be subscribed

[rancid hinge]

Yes I am and I have and still nothing I’ll see what happens this time

Hoping for the best

[pearl forge]

good luck. send a message to WB support on Twitter too: https://twitter.com/WBGamesSupport

[unborn sigil]

@pearl forge its been a while, but i come once again to ask. Asian servers?

[pearl forge]

not yet. the servers are not stable yet. maybe only when game fully releases

[unborn sigil]

thank you, see you in a few weeks

[pearl forge]

np

but it won't fully release in weeks

[weary stirrup]

just downloaded game, im new, using steam, wont load, verified steam game files already.

"Easy anti-cheat is not installed"

[grizzled marlin]

I'm on steam deck desktop mode, I have an xbox controller connected through bluetooth but no matter what I do it won't let me use it and only uses the steam deck controller. I have tried the steam big picture rearrange controller order but it doesn't fix anything, it worked when I rearranged controller order on gaming mode but I primarily play on desktop mode. Does anybody know of any external controller fixes for steam deck desktop mode?

[tough lagoon]

none of the buttons work
ive tried changing the settings controls nothing works i cant jump dodge attack etc
but in the main menu i can still press stuff

[spare hazel]

please nerf the dog ball and the entire perreo because it is not too difficult to kill

[rustic hornet]

Hi Batman Arkham Origins I bought dlc on steam in the game, I downloaded it in my library, but I don't know how to use it.

[tough lagoon]

Don't know why but my fps keeps going between 59-60 but i think there isn't a lag when it happens if it did happen i would noticed it by now since it keeps going between it

[craggy cargo]

Are Asia servers here yet

[tough lagoon]

no

[tough lagoon]

an explanation for this would be nice!

[pearl forge]

why are you talking about Batman Arkham Origins in this server?

[dim stag]

Does anyone know when asia servers will be available?

[tough lagoon]

Wondering the same thing^

[pearl forge]

maybe when game fully releases since servers will be stable

[neat nymph]

Guys anyone have an issue with the 100 double ringout achievement? I have 100 double ROs but it didn’t give me it

[fiery token]

Keep getting double ring outs, the badges are weirdly inconsistent

[fiery token]

Hopefully never

[fiery token]

60 FPS is the highest the game allows any higher is actually just cheating and this isn't an exaggeration. 59 and 60 fps aren't much of a difference so just ignore it but if your frames are dropping below 50 there is an issue with your console/PC

[dim stag]

Why?

[fiery token]

Russia is in Asia

[tough lagoon]

yeah it just keeps going between 59 and 60 fps other than loading screens it never dips below those

so no problem then?

[fiery token]

Yeah you're fine

[tough lagoon]

cool thanks!

[tough lagoon]

does someone have the original art of all the stages? I need them to do a Stagelist for my tournament

specially the treefort

[tough lagoon]

does anyone's game crash when trying to buy a character?

[fiery token]

What are you playing on?

[tough lagoon]

Pc, I've tried steam and epic, verifying game files and reinstalling the game

Tried updating drivers, graphics card, windows etc

[fiery token]

You are trying to buy characters with gold, right?'

[tough lagoon]

Yessir

[fiery token]

Does it happen with any character or specific characters?

[tough lagoon]

Every character

[fiery token]

Weird

[tough lagoon]

I've bought a few before and tried to get another and it just freezes and then closes

[fiery token]

Let me check

[tough lagoon]

Or it just freezes and I close it

[fiery token]

Do you have any cheat software or something installed and running? Like Cheat Engine?

[tough lagoon]

Nope

[fiery token]

Doesn't happen for me, so you could have a software screwing you over or you could have an issue with your PC

Or it's an issue with just your game

[tough lagoon]

Just vanilla softwares besides nvidia, razer, etc

[fiery token]

Try contacting support https://go.wbgames.com/WBHelp

Probably your best chance at getting help

[tough lagoon]

Ok sounds good, thanks boss

[fierce tendon]

anyone get booted?

[pearl forge]

you can't refund items

[grizzled mural]

my game feels slow and laggy even when am not in a match any fixes?

[grizzled mural]

also when will me having 1 bar get fixed

[terse spire]

Asia when

[pearl forge]

maybe when game fully releases since servers will be stable

[terse spire]

Clown move

[rich falcon]

On PS5, UK. Xannot get into a single game. Trying all day. Just DC's every match before starts. Can not connect to server. It happens constantly it drives me nuts, something is wrong. Reset, Uninstaller closed app. Nothing changes?

[tough lagoon]

Hey if anybody wants to help me max out my battle pass and multiverse I didn't get the premium I'm trying to think if I should get it in time before the new season starts that would be great if anybody wants to play with me I'm on my PS4 my PSN username Garrettrathbun20

[pearl forge]

#lfg-casual try to find someone there

[tawdry token]

why is morty so unfair

like range

[stoic zephyr]

how do i fix this connection lost thing

[wide matrix]

anyone here use gc controller w delfinovin? my triggers are rlly sensitive is there anyway to fix that?

[pearl forge]

Try soemthing here: https://wealthquint.com/fix-multiversus-connection-lost-41666/

[stoic zephyr]

already tried most of those i use console btw

[pearl forge]

oh then idk sorry

[versed kestrel]

Where can I report suspected cheaters? I already reported them in-game but i wanna report it on discord aswell

[pearl forge]

you can send to WB support: https://go.wbgames.com/WBHelp | you can't report here(there's no place for that)

[versed kestrel]

Alright

[lone lion]

when does stripe come out

[pearl forge]

next week but no exact date yet. very likely on Tuesday

[fleet pendant]

Yo my friend was ban for no reason anything we can do about that

[pearl forge]

dm a Mod

[fleet pendant]

Thx

[tough lagoon]

Hey I was banned for no reason I was just trying to play with a friend how can you help me

[winter tide]

Please follow the support link for assistant with in game bans.

https://support.wbgames.com/hc/en-us

[tough lagoon]

I already have it did not work

[winter tide]

Did you submit a ticket? If so, when did you submit it?

[tough lagoon]

It sends me to this discord server

[winter tide]

Here is a direct link to submit a help ticket.

https://wbgamessupport.wbgames.com/hc/en-us/requests/new

[tough lagoon]

Thank you

[winter tide]

You're welcome.

[bold gulch]

Just booted up Multiversus for the first time and it works fine, but I’m stuck in offline mode. Any suggestions?

[pearl forge]

what's your WB username?

[pearl forge]

PC?

[bold gulch]

Yep

[pearl forge]

click Windowns + R then search %localappdata% then find the folder Multiversus->Saved and delete SaveGames folder inside Saved folder only then reopen the game. select the option “over 22”

[bold gulch]

I see, it’s an underage thing

[pearl forge]

yeah

[bold gulch]

Thx!

[pearl forge]

np

[tough lagoon]

It’s Mr_big_money

[tough lagoon]

Is there like a release date for the official game?

[frigid forge]

still no asian server

[pearl forge]

no released date for full game yet

[wet flax]

Probably when they release all the modes such as Arcade, Ranked, Shop, etc… as well as balancing out all the characters, and getting all the players’ feedback on how to further improve the quality of the game.

I’m guessing the full game will release during Season 2 or start of Season 3.

[dim latch]

anyone know how I can do advanced tutorial

[white herald]

Does upswings have priority over spikes

Or do some character have priority over others

[errant bay]

Won 2 matches in a row. Tracker.gg shows MMR hasnt changed between both of those wins. Also didnt record MMR over the 2 matches before those. Which we also won. Can someone explain how my MMR hasn't risen in the past 4 games. Which were all wins?

[waxen oracle]

Need help, no matter what I try every time right before a match starts I get kicked and I haven't been able to play for like a week now

[smoky fog]

does taz have a loop combo?

[plain orbit]

How come it says Bugs Bunny is my top character when I barley ever play him? (I play Batman, Harley Quinn, Reindog, Rick, Morty, and Superman all much more than the Bunny)

[pearl forge]

he's the one with the highest MMR

[plain orbit]

How do I change that?

[pearl forge]

get another character to a higher MMR than Bugs

[plain orbit]

Is mmr the level said character is at? Cause if so, I have several who are already higher than him.

[pearl forge]

MMR is the rank points your character has. you can check each character MMR in collection. in the leaderboard it shows only the highest

[plain orbit]

Ah, alright

Thanks

[pearl forge]

np

[pliant robin]

My game is not coming

On PS4

Iam on middle east servers

It keep saying connection lost but my connection is working good in other games

Only multiversus not working

How do I fix

[pearl forge]

There are no Middle East servers yet

[plucky bone]

Is there cross save for ps4 to ps5

Because I get platinum for ps4

[pearl forge]

There's Crossplay but only Gleamium doesn't transfer through platforms

[ripe cedar]

wait so does the battle pass token unlock the premium battle pass all the way to 50 or does it just unlock it for you to progress through

[summer laurel]

Anyone wanna play

[pearl forge]

unlock the Premium for you to progress. it only grants you the Premium BP, no level

[humble flax]

I need help does anyone know if I should contact customer support about my gleamium? I thought their was a new emote for Rick and it said 350 I’m thinking hm it’s a new emote tell me why it’s the free emote you get with the character for unlocking.. I’m so pissed

[pearl forge]

you mean the "Get Schwifty" being usable without buying?

[humble flax]

Yes

Why they do this to us…

[pearl forge]

it's a known bug. probably fixed next patch

[humble flax]

Should I wait before reporting it?

@pearl forge

[pearl forge]

they know about the bug. no need to report again

[humble flax]

Okay bet

[ruby thunder]

can anyone else just not join a game?

[pallid wren]

is it normal to have a super high gpu usage, strictly in the menus? like 90-95%

[magic wave]

bro this game is broken, im playing with the iron giant and it doesn't register in the play as a DC character quest??
he is superman.

[ruby thunder]

@pallid wren i get 40% max idk pc parts is your gpu good tho?

[steady sentinel]

Is multiversus available in asia yet?

[pearl forge]

no

[arctic olive]

Please fix skill based matchmaking I keep getting into games with people that have over 1000 games I played 200 and I have 51 wins with Batman but get people with 270+ wins with a character

[pallid wren]

yeah my gpu is okay. in game it's at like 60% max.. as soon as I pull up the menu it shoots up to 90%+

[ruby thunder]

not sure then must be a bug

[tough lagoon]

2

[lone lion]

@pearl forge when does stripe come out and the patch notes

[pearl forge]

we don't have a confirmed date besides this week. probably Thursday Stripe come out and tomorrow patch notes, but if patch notes comes today, then Stripe tomorrow

[night mirage]

game crashes always on steam , its literally unplayable now

[pearl forge]

when does it crash for you?

[night mirage]

in mid match

[pearl forge]

some message appears after crashing?

[night mirage]

https://prnt.sc/FMBSUWYtet1d

now happened again when match started

unreal engine crash reporter

i can't finish or start a single match..

and now crashed on logging in..

This has never happened to me before

[pearl forge]

just to confirm, you don't have mods right?

[night mirage]

never was a fan of mods, so no, i'm clean

[pearl forge]

verify files

[night mirage]

i just did, will try again

[night mirage]

another crash

[pearl forge]

check if drivers are up to date: https://support.microsoft.com/en-us/windows/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6

[night mirage]

they are all updated

[pearl forge]

one last thing I know you can try: uninstall the game, delete the game folder and install again

[night mirage]

i've seen people talking in steam forum, that solution didn't solve it to them

[pearl forge]

idk what else you can try then sorry

[night mirage]

guess i'll wait for the next update to fix this issue..

[pearl forge]

next update is tomorrow, so try it then but there's no guarantee it'll be fixed

[lone lion]

does stripe come out tdy since they posted him

[pearl forge]

tomorrow. they said it on the tweet

[lone lion]

so same time as usual?

[pearl forge]

very likely

[lone lion]

ok

wait but i thought stripe drops at midnight

[pearl forge]

why would they make an update different for one character?

and nothing was said about a time

[lone lion]

kinda was a time said but kinda not

[pearl forge]

there wasn't anything said about the time Stripe would drop but it's probably the same time as the other updates since there's no reason to change it

[hollow vector]

Asia Servers?

[pearl forge]

not yet

[digital drift]

i cannot join the game, i dont use any vpns or anything

what do i do

it just does not work at all

it says cant connect to network and to check my network settings

my internet is at 4 bars

[pearl forge]

are you from Asia?

[digital drift]

yeah

[pearl forge]

can't play in Asia yet

[silver orchid]

breh i just want them to release servers for asia

back at it again

[pearl forge]

they probably will release only when game fully releases since servers will be stable then

[silver orchid]

did they ever announce when the full game releases?

[pearl forge]

no

[silver orchid]

damn

[inland dune]

any idea when it will be available in asia?🗿

[bright hinge]

Can anybody dm me i need to ask something important fr?🤦🏽‍♂️

[pearl forge]

probably only when game fully releases since servers will be stable then

[glass sand]

whens dat?

[prisma jewel]

How do i get candy corn faster?

[pearl forge]

no date confirmed

[lone lion]

Is stripe out

[pearl forge]

yeah

[pearl vine]

When does the Halloween Candy event end?

[pearl forge]

end of the Season(November 15th)

[pearl vine]

Thank you the Rock

[pearl forge]

np

[dense hollow]

The crash for the guy might be related to Easy anti cheat since thats what happened to me now but i managed to make it work

[last void]

Question:
What’s an announcer pack?

[dense hollow]

The person that talks when you play

"CHOSE your CHARACTERRR" i have Finn and he says "Who you gonna chose?"

[last void]

So will this character in the announcer pack be a playable character?

[pearl forge]

if you mean you'll get the character from the announcer pack then no. if you mean it's from a character that exist on the game then yes and no

[dense hollow]

no you will not in any shape or form. Only the voice will be changed. If you cant decide who to get on Youtube there are the majority of announcers showcased

Not the voice of the character you play but the one that talks when you need to select the character and when you get a ringout

[tough lagoon]

FIX THE BUG WHERE U CANT stop ur atack down like on iron giant the big attack down will glitch u will be doomed no happy ending game breaking bug needs to be fixed asap but since its bin in the game since day one ull problebly do nothing about it cuz yall only make broken things

[pearl forge]

put in #bug-reporting . that's the chat for bugs

[lone lion]

how do i get superman banner the new one

[prisma jewel]

Is there a way to listen to the music from the character trailers on they're own?

[pearl forge]

buy with Gold

[normal steppe]

Is the superman profile pic only available during the event?
Also can i preview the banners anywhere?

[lone lion]

How

[normal steppe]

There's a superman banner? Whats it look like?

[pearl forge]

Profile Icon. You buy where you change it

[silent sedge]

anyone figure out new way to uncap fps? im stuck back down at 60

[pearl forge]

fps is not supposed to be uncapped. it's supposed to be 60 FPS. ways to uncap are not official and will be over as soon as the devs know it

[silent sedge]

oh i know

thats why i asked if there was a new way lol

way i was using doesn't work

[pearl forge]

because it's not allowed to use so they take it out. just like mods

[silent sedge]

yah so im wondering if theres another way lol

[pearl forge]

there won't another way. it's not allowed so the devs take it down

[silent sedge]

There will…only a matter of time

[pearl forge]

then will be taken down too

[lone lion]

how do i make my fps and ping show

what i mean by ping like bars

[pearl forge]

enable "Show FPS" in Settings

[lone lion]

witch setting

[pearl forge]

Graphics -> "Show framerate"

[fallen mesa]

Are servers rly laggy recently?

[pearl forge]

some people does have lag. the servers are not stable yet, the game is in Beta so it has stability issues but it is their priority

[hard sail]

Hey, there is a glitch using the 40$ founders pack toast background where whenever you get into a match it glows white, just want to make sure you guys know

[celest crag]

is asian servers a thing yet

[pearl forge]

bugs put in #bug-reporting

[hard sail]

Just did sorry 😅

[pearl forge]

no. Probably only when game fully releases since servers will be stable then

[pearl forge]

np

[boreal wing]

Anywhere to report hackers?

[pearl forge]

send to WB support: https://go.wbgames.com/WBHelp

[boreal wing]

Thank you

[pearl forge]

np

[charred sage]

I want to know if it’s just my Xbox console, any other Xbox players or console players or honestly anyone; are you having a bug where you have to open the game multiple times for it to actually start?

[iron tusk]

Just curious, was the hacker you saw a batman?

[boreal wing]

It was a jake teleporting across the map to me with skateboard and hitting successfully everytime

[boreal wing]

Are the new profile icons limited?

[grand zenith]

Hey I am currently having issues where I cannot even launch the game without getting a UE crash screen

[pearl forge]

have any mods?

[grand zenith]

the game has never had issues prior to the newest update like this

wait maybe

ill check

bruhhh

thank you

[pearl forge]

np

[agile dune]

Is anyone else having DC problems right now? Either I DC or someone else does

[pearl forge]

what are you talking about?

[ripe narwhal]

is the game working for asian regions yet?

[river shard]

Wait till seaion 3

[ripe narwhal]

🥲

[pearl forge]

not yet. probably only when game fully releases since servers will be stable then. no date for full release tho but until the end of next year I believe it will

[green swift]

I bought gleamium and after verifying the purchase on steam i had tabbed out to do something else and went back and it had showed the new item for 1000 gleamium but nothing appeared and it said the transaction went thru with steam and the funds got taken out

[tough lagoon]

Me

Literally just randomly happens

[tough lagoon]

Had this problem ever since beta, it's on when I try to play bugs ...

I try to play him and it takes me back to load screen and says character select error

[prime phoenix]

My friend who plays on ps4 who’s name is Donivan12345 plays Finn and the character badge won’t go up and his coins glitch around . I want to know if there is any thing you could do about it my friend don’t really care about the coins but he cares about how meany wins show up .

[boreal wing]

Are the new profile icons limited edition?

[pearl forge]

ever since the start of Beta? sent to Tony, I'll let you know

[marble garnet]

look that gem on stripe: https://clips.twitch.tv/FairImpartialRhinocerosOSkomodo-Il4WPPfBI0jybeEu

[tough lagoon]

It's literally only happens with bugs for some reason

[pearl forge]

weird. try restarting the game, reinstalling the game, if on PC try verifying files and restarting PC/Console

[tough lagoon]

Will do, thanks

[pearl forge]

np

[surreal girder]

fix the bloody servers

[pearl forge]

it is their priority already but the game is in Beta so it has stability issues

[edgy elm]

The update fixed the servers for a bit, I reopened the game twice and I'm still stuck on "syncing account state"

[pearl forge]

try something here: https://www.gamerevolution.com/guides/712028-multiversus-not-loading-fix-stuck-syncing-account-state

[edgy elm]

Nvm it finally loaded, it just took 4 mins 🤷‍♀️

[raw lance]

Trying to link the same wb account I used on my xbox to my steam account, does anyone know how I can find the email i registered with on my xbox? Doesn’t seem to be much shown in game settings

[pearl forge]

you don't remember which WB account you connected your Xbox account?

[raw lance]

I thought I did, but didn’t get an email through the reset password flow so I’m assuming there isn’t an account tied to the email I thought it was

[pearl forge]

try talking to WB support: https://go.wbgames.com/WBHelp or on Twitter: https://twitter.com/WBGamesSupport

[raw lance]

I appreciate it 🙌

[pearl forge]

np

[rotund niche]

Just out of curiosity, has anyone else had a bug recently where their win counter stops going up? I’ve gotten multiple wins with Rick and Stripe, but the mastery badges say I have 0 wins with them. Plus, my total wins badge is stuck at 971 no matter how many wins I get.

[pearl forge]

badges are bugged. they're looking into it already

[rotund niche]

Oh ok. Hopefully I can get Rick or stripe to level 15 to get the badges and have players super confused how I appear to have gotten there with them from getting 0 wins before the bug gets fixed XD

[neat meadow]

since this patch i've only had red bar, before i was at greenbar/yellow bar, anybody else having this issue or just me?

[atomic wharf]

Is there any actuve promo code?

[narrow wyvern]

Where do i report cheaters?

[pearl vine]

How do I configure my twitch extension? Keep getting sent to an unavailable page.

[pallid isle]

will the profile icons that you can buy with coins that are from halloween be unobtainable after halloween ?

[fossil copper]

Hi just a question so everytime a new character gets released like (Rick and morty, stripe...)when I get them as my opponent the character's movement is like 10 fps anyone also seeing this?I'm on ps4

[pallid isle]

how do i get scooby doo spooctober banner ?? any1 knows

[brittle sundial]

You know why I've won a lot of e but it got stuck and my expulsion counter doesn't go up anymore

[pearl forge]

send to WB support: https://go.wbgames.com/WBHelp

not yet. Probably only when game fully releases since servers will be stable then

[pearl forge]

which banner?

[pearl forge]

badges are bugged. they're looking into it

[balmy spire]

Anyone know why all of my badges just all reset to 0 this morning? I know badges are bugged but now im a bit concerned that I just lost ALL of my progress for them

[brittle sundial]

o.o okok

[hidden bolt]

Has anyone else have had issues with Online after the Stripe update?

Before that all my matches were fluid with 3 bars and now I keep on teleporting due to rollback and 1-2 bars.

South America servers

[neat meadow]

yea i have the same issue

[queen obsidian]

ASIA SERVERS WHEN !?!?!? ITS BEEN 3 MONTHS

And don't tell me when the Game gets Fully Released Because thats absolute BS... There are Servers For All Parts of the World except Asia it really don't make any Sense

On top of that all the people whos been playing and Buying Battle passes makes the Skins Basically Exclusive to those who have been playing

Your telling me The Game isn't ready for Release yet you have Tournaments already...