My touch screen worked fine. Today I updated Lconnect3 software as I’m using lian fans and my screen ( monitor) went yellow, red and got stuck like this. I forced pc to turn off with the button. When turned it back on , only touch screen worked as the main screen. Unless I unplug hdmi then I can have either one or the other.,I tried to click right on desktop, there’s no screen number 1 and number 2 in settings anymore. I uninstalled lconect3 and nexus, nothing works. Then installed nexus back but it’s not allowing me set screens, not detecting both screens. What the hell is wrong with this nexus, why there’s so much bs with this.
#Touch screen turned into only screen
340 messages · Page 1 of 1 (latest)
can you send me a screenshot of your display adapters in device manager
Instructions for finding log files
The log files are located in AppData\Roaming\HYTE Nexus\logs
An easy way to locate your roaming folder is by opening Run (by pressing Windows Key + R) and entering %appdata% and clicking OK. From there click on the HYTE Nexus folder and then logs
I take it nexus isnt installed
Then there should be a Hyte Nexus folder in Roaming
Yes
Go into thee settings widget
you should be able to access the logs folder from there
click add widgets
you should see the settings widget with a version number
you may need to scroll
I see youre on a TV so your scaling options will be hiding most things
I only see this
Which one the one with Simpson ?
Settings v2
Yes
What happens when you click it?
Nothing
Does it animate?
It’s not doing anything
Open run with Windows + R and paste in AppData\Roaming\HYTE Nexus\logs
I can only assume theres something wrong with your Nexus install
Uninstall it ?
Yes, after uninstalling make sure none of these files remain and restart your PC
Afterwhich install nexus 2.9.0
2.9 should prevent you from having more driver issues for the time being
You will need to reinstall your GPU drivers with DDU though if you haven't already
I just downloaded one
Is this one same ?
2.10 is the latest
2.9 is the one before I think from November
Should I uninstall again
To save yourself a potential headache later, yes
You're still limited to one monitor right?
Yeah thats safe
is the Y70 still just blank
did you reinstall your graphics drivers with DDU?
No
Based on the screenshot here your amd graphics driver isn't enabled
Where do I go now
Here's our step-by-step guide on using DDU (Display Driver Uninstaller) to safely and completely remove your graphics drivers. Whether you're upgrading your GPU, troubleshooting driver issues, or performing a clean installation, DDU ensures no residual files are left behind.
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With DDU you can uninstall the broken AMD driver and reinstall them using amd adrenaline, once you do that you should have the screen working again and so long as you stay on 2.9 your driver should remain stable
The EU vs USA is just the download server you download from, EU would be closer to you so a faster download
First I should install ddu or uninstall and driver
DDU is what you use to uninstall the amd driver
It does a much better job than AMD/Nvidia/intel uninstallers do
Will I be able to see which driver to uninstall?
It’s my first pc build
Never done anything like that
It'll be really straight forward
I'd recommend watching the tutorial if you want more info on how to use the tool
Ok I will
You just need to select GPU, and select AMD then click clean and restart
In theory you're supposed to do this in windows safe mode but you likely won't have any issues running it normally
After that , I should go back and download and adrenaline again?
You'll be able to download the driver from adrenaline yeah
Driver or all drivers
just the graphics driver
That's alright, we can continue when you have the time
Thank you for your help
I will be back tomorrow,
Are you going to be on here same time again tomorrow?
If anything
Should be around past 1pm your time till 2am
Ok ok nice
Hi , do you have any idea of why pc won’t turn on? Only ram sticks are on ?
Are there any error codes or diagnostic LEDs lighting up on your motherboard?
No nothing
Only panorama cooler logo on the screen and ram sticks
And motherboard logo Arous
nothing happens when you press the power button?
Your motherboard appears to have a built in power and reset button in the top right corner
try pressing the power button built into the board
Nothing happened
Flick the power supply switch to off, hold the case's power button for 30 seconds then turn the PSU back on and try turning the pc back on
Did you have any power surges overnight?
No power surges
Oh god something seriously wrong
I didn’t do anything since yesterday after i turned it off
I take it the power cycle didn't do anything?
Is your psu plugged directly into your wall socket or are you using a surge protector?
It’s connected to extension cord
That goes to another same extension which then goes to the wall
Should I plug into wall socket
It wouldn't hurt to try
if it doesn't work i'd try turning the psu off, taking out one of your sticks of ram, turning the psu back on and trying to see if anything shows up
If you turn off your PC and swap those sticks so that theres still only 1 stick in does it still turn on then?
I need to check
make sure to plug the ram into the exact same slot as the one you confirmed was working
would help narrow down what went wrong
same slot yeah?
right now we can say your ram is working fine then
one of your motherboard slots might be dead though
I’m going to power it off and put the second one in
Should I put one back in ?
With two ram sticks it should go in port 2 and 4?
This one is in number 4
yep 2 and 4
Ok im going to power it off and put it back in
technically it depends on your motherboard but pretty much every one ive seen in the last decade is 2 and 4
in your case its right there
odd
Yes
its not supposed to
@twin raptor sorry for the ping but you're my resident gigabyte expert, is the 08 on aorus boards a thing?
Yes
you should be able to setup your Y70 in the faces widget
I know but everything is big on my tv and I can’t scroll it down . My new monitor is coming tomorrow so I thought maybe I should leave it
Because if I open nexus on my tv , everything is oversized
U can click add or +
Can’t
Because it won’t scroll down
So maybe it makes sense just wait till tomorrow
Could you try pressing CTRL - (minus) in nexus?
that might help you
CTRL 0 will reset the size
It worked
I’m using lian lcd fans . It looks like lcd only works if I plug the usb2.0 into motherboard. But motherboard has only two slots
You'll need to pick up a powered internal usb hub
Oh ok
I gave more info regarding that here #1450722637406797908 message
Yep
thats what you need
The top header right below the nzxt logo connects to your motherboard, the rest of the headers you can use to plug in your devices
You need both connenctions
The sata is what powers the controller in the hub, the controller sorts out where the USB signals need to go
It came with cable
The top header is what lets your PC communicate with the rest of the devices plugged into the other 4 headers on the hub
other 4, yes
Yh there’s 5
I thought there were 4
When it comes to lconnect 3 for lian fans , should I download latest version?
I uninstalled it after there was a problem yesterday
Didn’t look into it since then
the problem you experienced is related to a weird incompatibility with windows + AMD drivers + nexus 2.10.2 and above
we're still looking into it but if you stay at nexus version 2.9 you should be safe
I didn’t know that those fans are incompatible with the set up
I watched you tube videos and people were installing them all good
your fans are fine,
Nobody talked about issues
lconnect wasnt the cause of it
No?
.
No worries! 08?
Yeah, see above #1454993158474563617 message
Is the machine posting?
If the machine is posting and booting. You can ignore the postcode readout
After post = useless
yeah but shouldnt it be off after post
There should be an option IIRC in the bios called 80 post display mode
By default, it just stays lit
wack
The behaviour should be changeable. But yeah, if it's behaviour hasn't been changed in the bios. After post, it can be ignored
No china there, taiwan
Oh ok , sorry Taiwan 😂
Did you download every driver from your motherboards website?
what kind of device connection is it? 3.5mm or usb?
Did you check if the device is selected in your sound settings?
I’m not sure if I downloaded all of them from the website, and I don’t want to download it twice or do something wrong
And I don’t know how to check if it’s downloaded to be honest
It’s Alienware monitor ,
Open device manager and look for any exclamation marks or triangles
If you see any then you're missing something
Also double check if the audio device is even detected, Open Sound Settings and under advanced click More sound settings to bring up the devices list, see if it shows up in the playback tab
Right click the white space in that box and check show disabled devices
If your device shows up, enable it with a right click
Ok im turning it on
HDMI and DP are able to transfer audio, so the sound drivers would be handled by your graphics driver package if youre trying to use your monitor speakers.
Only shows this when clicked “ show disconnected devices
You should be able to check "Show disabled devices"
Are you sure your monitor has speakers?
Nope not all
the cheapest pair of headphones would sound 10x better than the speakers you would get out of a monitor tbh
Yh I got lg stereo in the room with Bluetooth
But anyway, I thought every monitor had it
Why on the touch screen when I drag the arrow down I see toolbar from main screen?
Should it be this way ?
You might need to run the disable windows touch interactions script again from your faces widget settings menu
Nexus requires administrator perms to get access the various device sensors
like temps, usage, etc
So it has to stay like this?
the pop up should only show up once when you start Nexus for the very first time, all you have to do is click yes
It does every time
If you have it enabled on start it shouldnt prompt you either
Let me clarify, it'll pop up when you first start the app and shouldnt pop up again unless you fully close the app and reopen it
If you still have nexus running in the background you can click it from the taskbar menu to bring it up to the foreground without having to confirm admin perms
Thats probably whats happening to you
i wouldn't recommend doing that, sometimes its good to know when something is requesting admin perms
you should be able to fix that in lconnnects settings
But it’s always there when turn pc on
I never used lconnect so i cant really help much in that regard
those icons indicate the app requires administrative permissions
i think that only controls your monitors rgb
Ok thank you
Do people pay you for advice? Do we need to send some money?
I don’t mind if anything…
Theres no need for that 😅
I don't have set hours but ive been reigning in my sleeping schedule a bit so im active between 12 and 12 uk time
Hi , I saw something on Reddit about new nexus update. Is it true and safe to upgrade it ?
I'm the one who posted it so yes its true lol
Just keep the disclaimer in mind, do not use our FPS widget in conjunction with AMD's FPS tracking
Ok , is it worth upgrading it or not much difference? I just don’t want to do something wrong and have issues
I'd update because each version is more optimized
Hello is this up to date?
I believe so
Hello anyone knows why when playing one game on steam , only that one game , touch screen turns into this
It goes back to normal after the game. BTW I haven’t updated nexus for a long time, I was scared that newest update is not going to work well with AMD
when certain games go into fullscreen they might force other apps out of the way when theyre transitioning from a small window to fullscreen
not much that can be done about that
Ok , do u know if newest nexus update causes any issues with the touch screen?
wouldnt be any different than 2.12
bump
you can update to 2.14 if you wish, there arent any changes that would effect amd driver stability between the 2 versions is what im saying
Are there any changes at all?
the dock can now be hidden, fixed compatibility issues with certain anticheats like faceit and theres a new IO driver to detect components better
timer and stopwatch widgets added too
Ok, do I need to change anything in my pc settings before hitting’ update? Or simply update nexus
you dont need to change anything