ERROR: PAY_PROCESS_ABORTED | Toss payments 개발자 커뮤니티 | Page 1

ionic tinsel Feb 14, 2023, 10:55 AM

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I got an error on the live environment. When I use the test key it worked. Pls, help me to resolve it.

code: "PAY_PROCESS_ABORTED"
message: "현재 서비스 이용이 원활하지 않습니다. 잠시 후 다시 이용 부탁드립니다."
orderId: "6f579ce3-94bc-456e-87b1-2789c2e0a3b4"

untold zodiacBOT Feb 14, 2023, 10:55 AM

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⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다

오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.

- 주문번호(orderId) : - 문의 내용 :

(img를 함께 첨부해주시면 도움이됩니다)

indigo scroll Feb 14, 2023, 10:59 AM

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Can you check mid which you got above error?

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Also plz tell me the time you got error

ionic tinsel Feb 15, 2023, 8:47 AM

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We use Toss's SDK for mobile devices, with the test key we were fine but when we use the live key for the production environment we constantly got this error.

indigo scroll Feb 15, 2023, 9:05 AM

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Can you share your test client Key?

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We will check your key setting

ionic tinsel Feb 16, 2023, 3:24 AM

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here is our test key test_ck_Wd46qopOB89vpeMM7RL3ZmM75y0v

indigo scroll Feb 16, 2023, 3:26 AM

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You don't have live key in test_ck_Wd46qopOB89vpeMM7RL3ZmM75y0v merchant

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Where did you check your live key?

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Can you share us the email that you use to login our developer's center to check api key?

ionic tinsel Feb 16, 2023, 3:31 AM

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Sorry I've sent you the wrong key. This one is our test_ck_O6BYq7GWPVvKoZZ6AqlrNE5vbo1d

indigo scroll Feb 16, 2023, 3:33 AM

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This live api key is in contract review. You can use live key after the contract.

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Also merchant Id(mid) of test_ck_O6BYq7GWPVvKoZZ6AqlrNE5vbo1d is cp_xxxxx and this mid is for brandpay service.

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Do you have any colleague in Korea?

ionic tinsel Feb 16, 2023, 3:37 AM

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I got the point, I'll forward this info to our Korean colleague and let them work with the contract job. Thank you for your support.

indigo scroll Feb 16, 2023, 3:39 AM

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Do you have your colleague's email address? I need to explain something to him/her, about using right merchantId .

ionic tinsel Feb 16, 2023, 3:41 AM

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Yes, I have. But does this safe to share an email address right here?

untold zodiacBOT Feb 16, 2023, 3:41 AM

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💡 정보 제출

아래 버튼을 눌러 외부로 노출되기 민감한 정보를 제출해주세요

indigo scroll Feb 16, 2023, 3:41 AM

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You can submit to click button

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"정보제출"

untold zodiacBOT Feb 16, 2023, 3:42 AM

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untold zodiac

someguy#6692

정상적으로 제출되었습니다.

indigo scroll Feb 16, 2023, 3:42 AM

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I got it

untold zodiacBOT Feb 22, 2023, 5:12 AM

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❤️ 기술문의 경험이 어떠셨나요?!

간단히 코멘트 남겨주세요! 제품 발전에 큰 힘이 됩니다.

ionic tinsel Feb 27, 2023, 3:35 AM

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@indigo scroll It's me again, we change the client key from another MID and it works. But when we use the secret key to confirm payment it returns UNAUTHORIZED_KEY error. Do you mind checking it for me?
This is our orderId 6dae4691-1bf2-4ab3-9deb-ff7e1c596b0b.

indigo scroll Feb 27, 2023, 3:50 AM

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Can you share us the paymentKey? That you use in confirm payment

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You didn't complete the card authentication. So the status of 6dae4691-1bf2-4ab3-9deb-ff7e1c596b0b is Expired . So I have no idea that how you call confirm payment, because you never get the paymentKey.

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Do you have any Korea local card to test?

ionic tinsel Feb 27, 2023, 3:54 AM

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We use KakaoPay for this and KakaoPay said it was success
Here is paymentKey 9o5gEq4k6YZ1aOwX7K8mXyRvR4wEP0ryQxzvNPGenpDAlBdb

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"orderId": "6dae4691-1bf2-4ab3-9deb-ff7e1c596b0b",
"paymentKey": "9o5gEq4k6YZ1aOwX7K8mXyRvR4wEP0ryQxzvNPGenpDAlBdb"

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@indigo scroll oh, I found the bug, I used a semicolon instead of a colon. I'll try it out. Thank you for your support

#ERROR: PAY_PROCESS_ABORTED