#Forge switch broken

10 messages · Page 1 of 1 (latest)

lucid compass
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hello, I just received my forge but v switch is not working although the forge is randomly inputing vvvvv and the leds on this side are blinking even though I turned them off. What should I do ? (trackball does come after right ? I backed with a premium but no trackball yet)

polar cliff
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Currently the LED's and firmware updates have to be changed individually on each M4G half.

You'll see the name of the half that's connected, at the bottom middle on the device manager https://charachorder.io/
After connecting to one of the Master Forge serial ports.
Forge M4G S3 <-- left half
Forge M4GR S3 <-- right half

The layout, chords, and settings should only be changed on the left half.
Currently the right half only sends it's keystrokes to the left half, like the CC2.

The trackball will be sent out later. There's a progress report in the latest kickstarter update: https://www.kickstarter.com/projects/charachorder/the-master-forge-a-keyboard-built-for-you/posts/4499104

Contact !support about the stuck key.
While you wait for a response, keep pressing all directions on the switch with a stuck direction.

Roll between directions, meaning start leaning east, then lean south east, then south, then south west, etc.
Both clockwise and counterclockwise.

You could also try flicking in the stuck direction, by placing your thumb tip in the center of the keycap, then swipe north.

Also flick diagonally next to the stuck direction, meaning north west and north east.

rich relicBOT
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Get official support from CharaChorder by using the chat function at this link:
https://www.charachorder.com/pages/support?chat

CharaChorder

For immediate assistance please feel free to check out our available device manuals shown above to see if the answer to your inquiry can be found there. It has access to all of our available resources and answers to FAQs. It will also provide info about how to use our products and software. Interested in learning about

lucid compass
polar cliff
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It might be caused by a random disconnection, because the Leds blink On then Off when it restarts.

lucid compass
fiery mauveBOT
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GG @lucid compass, you just advanced to level 1!

polar cliff
lucid compass
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Alright, what solution do we have here ? Can you send me a replacement left side forge ?

polar cliff
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!support will help you