#CharaChorder One stops working after a short period of time

9 messages · Page 1 of 1 (latest)

rare dock
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This is the unit that the lovely team at CharaChorder sent to me as a replacement as my original had a dead switch.
This time however, I'm having an issue with this unit where it will just stop working after 5 seconds to a minute. I've probably got around 20 hours of use out of this (just typing and learning how to Chord). I do remember one of the switches being a little bit weird when I first got this unit and not pressing some keys.
I've got no idea what causes it as it seems to be random. Sometimes it'll stop working when I use the mouse, sometimes it'll stop working when I press T, or sometimes it'll stop working even if I just plug it in and don't touch it for 10 seconds. It'll either freeze whilst holding a button or it'll cut out whilst holding it.
I've tried multiple USB ports, even ones I know work such as the port I use for my DAC/headphones, same thing.
I haven't been able to use it for more than a minute without it stopping and becoming unusable :(

I've got more time on my hands and I wanted to get back to learning how to use this and it's a little upsetting for me.
If anyone's got any ideas that could help me fix this, that would be absolutely great!

grand cosmosBOT
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GG @rare dock, you just advanced to level 4!

celest blaze
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Are you on the latest firmware? v1.1.4 https://github.com/CharaChorder/CCOS-firmware
It fixed an issue where a key could start repreating until another key was pressed, when the debounce has been increased (maybe 30+).

However, in the video it didn't stop when you pressed any key so that might not be your issue.

Your best bet might be to contact support. They will be able to help you figure out if it can be fixed on your end.

rare dock
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Yes, 1.1.4 through Nexus.
On my 1st unit, it would get stuck when I pressed "E" and I ended up getting this second unit.
I'm hoping that this could just be a bug/issue that the 2nd has and someone found a fix by now.

rare dock
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I've sent an email a week ago now and haven't had any reply yet. Is there anyone specific which would be best for me to contact?

celest blaze
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@bold mortar

bold mortar
rare dock
bold mortar