#"Error while adding system invalid API response"

1 messages · Page 1 of 1 (latest)

icy lantern
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We had NAbox running with 4 clusters for a long time. A while back, one of the clusters just disappeared from NAbox, no more stats collected. I deleted the cluster but when i try to add it back, I get the attached picture. I've collected a support bundle. If it would help I'll upload whereever such things go.

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All 4 clusters run 9.16.1P7

desert vigil
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Are you using a reserved domain name like .local ?

icy lantern
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Uploaded.

Please note that I tried to add the cluster via 2 different cluster management interfaces (igqprnetapp01 and igqprnetapp01a) these are different IP addresses for the same cluster that give slightly different responses (the message for igqprnetapp01 disappears quickly but fails). The "nc" command says both addresses are reachable via port 443.

icy lantern
desert vigil
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Ok is the dns configuration correct ?
Did you try with direct IP?

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Are you using a proxy ?

icy lantern
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I fixed it. Stupid problem. Somehow the harvest2 account on the cluster got locked.

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Now I feel dumb. Hope you have a good day!

desert vigil
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That’s good information. So you did a login unlock ?

icy lantern
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Yes, and then added the cluster, no problem.

desert vigil
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Ok ill write a KB for that