Netapp box

[velvet tartan]

What version of NAbox ?

If version 4, please upload a support bundle https://upload.nabox.org/voke-nuxu-pucu

[valid hornet]

It’s 3.5.2

[velvet tartan]

https://3.nabox.org/documentation/troubleshooting/#collecting-logs you can collect the logs and send it to the sahre above

[valid hornet]

Hi @velvet tartan I have uploaded the file with name NAbox-logs-2024-M08-21_08:52:1724230357.tgz

Sorry for delay

[velvet tartan]

No worries. Thing is, I don't think these logs shows a failure, it starts at 00:00 today

can you send the output of dmesg too ?

[valid hornet]

Ok

[valid hornet]

@velvet tartan I have uploaded the log with name nabox_dmesg.txt

[velvet tartan]

ok you're not running out of memory... we would need to see logs that show harvest stopping

Any way you could migrate to NAbox 4 ?

[valid hornet]

I can plan migration

Just for info we do have issue only for one storage box

Can you please help me with commands to restart the polled for the storage box or NAbox

@velvet tartan

[velvet tartan]

If you do dc restart nabox-harvest2 it should start everything.

[valid hornet]

Thank you