While I normally avoid Support because of the general time requirements, I used the "chat" function a few times a while back. Whatever replaced it is not good and if you need to get transferred, my experience is that you will mostly get dropped.
#Chatbot leaves a lot to be desired
robust brook
glass sluice
We are committed to making elio reduce the need to talk to a rep, so the exit pathways are analysed and enhancements developed where possible. If you have any specific feedback or case numbers you’ve raised that you feel could be automated, please let us know in here and we can pass it on directly to the relevant team
fringe python
@robust brook are you referring to Elio or chatting with a rep?
robust brook
chatting with a rep
robust brook
We are committed to making elio reduce the need to talk to a rep, so the exit pa...
This was more of a strange exception for an RMA... something with customs processing didn't work in BE, so the part spent a week there at DHL... Elio probably wasn't going to be much help either
glass sluice
Oh weird.. we actually do a lot of outbound logistics from BE, so I would have hoped inbound was smooth.. sorry!