#Network error

92 messages · Page 1 of 1 (latest)

proven mountain
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I have been playing fine all day and then suddenly I get network error, I still have Internet connection, but I cant log in to the game

tidal pollen
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Same just happened to me at 630pm est!

humble crest
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Running into the same issue with myself and the 2 other people in the realm at 8:57

blazing haven
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Hubby and I have the same issue happening right now.

sullen shard
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I've had this issue since I started playing Thursday. Every time I try to go through a portal to another realm, I drop, then get either a "Cannot connect to Nightingale server" or "Network Error". It takes multiple tries to log back into the game and when i do get back in, am standing right outside of the portal and need to go through again. It also takes multiple times of doing this to actually get through the portal. This has also happened when I've tried to port back to my Respite home. I'm hardwired to the internet, have no firewalls, and am running on a brand new gaming laptop that meets the play parameters for IT stats. #tech-support #bugs

wide schooner
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Lucky You, I can't even start the game. They said they 'had no idea why' So since it was released I can only get the splash screen then 'server cannot connect' , good luck all!

austere saffron
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yep same here just happen

prisma cargo
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same here

coarse hatch
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Verify the files on steam

neon jay
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Same here since the game came out. There connections to servers are terrible and ruining a very good game. It puts you off wanting to explore a new realm knowing it is going to take a frew tried to even get through the portal

ebon pollen
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Me and my friend get this too. Two days in a row, around 3:45ish am pacific time. Thought maybe an update or server maintenance but no notifications about it.

bright bear
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hvaing this same issue now ben playing a couple of hours no issue

solemn sluice
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Solution I found for network error is Run Steam as administrator (NOT the game, but close steam entirely and open it as administrator)

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Also make sure you're running it as admin through the windows icon at the bottom left and searching for it, not through the desktop shortcut

rain fractal
solemn sluice
twilit copper
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Happens to me yesterday and today, I've been dealing with this issue since yesterday and I thought I just suck it, it occurs whenever Im in loading screen during portal travel regardless of where going to. I just kept trying for around 3-5 times to be able to connect. I'm using hotwired fiber optic connection and I'm only the sole person in my network. It kind of ruins the fun especially when grinding vault for T3 Essence.

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balmy merlin
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Yes me too, i reverify files, log out close game re oen sometimes it works sometimes not

grizzled canopy
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happens to me about 20 times a day, pc specs top of the line (just built it). fiber internet. no firewalls. tried everything I know working in IT for the last 15 years and uh not on my end is all I am positive about

twilit copper
grizzled canopy
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im actually testing with a custom firewall excemption above windows defender and so far 10 runs and no dc

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ill link the fix here after if I believe its a good one

granite violet
grizzled canopy
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Yeah same here^

fallen mauve
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i had that error a few days ago and after verifying the files thru steam libary, it went away and i have not seen a network error since then

twilit copper
grizzled canopy
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same ^

fallen mauve
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Have you tried power cycling your modem and router, and by power cycling I mean unplugging the power of those two devices while they are still on, waiting 30 seconds and then plugging them back in and allow them to cycle for 15 to 20 minutes before trying to launch the game

twilit copper
grizzled canopy
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lol shadow. Ive been a seeso for HP and other big names. this error if it is persistent is not about local lan/ or wap. this is completely related to the game not white listing itself with your isp or through stream. Idk how steam grabs IP's server listings. but its catching before it even hits modem. IF you were able to fix it with power cycling its a different error just labeled with the same error message

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aka on the dev team/how they have some of there servers right now

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id imagine the people having the same issue with consistent disconnects are area based

stark gyro
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Just got the same thing today and cannot play. Was fighting a Sun Giant, everything stopped responding so I logged out. Now I'm just getting network error over and over (about 20 minutes now)

grizzled canopy
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yeah they will send you an automated very very basic network fix solutions but its like asking someone if they have turned off and back on yet

minor lynx
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I have had this network error 4 times now after putting hours into game any fix yet?

grizzled canopy
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ive had 4 while I was reading that

frozen sandal
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Just has happened several times in row right now, 8-15 min of logging back in continous and waiting for longer than wayfinder load times per usually before i got back in.

polar jasper
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I wasn't having many issues with this at launch but as time has gone on i've been battling the Network Error boss every time I go through a portal :/

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also when i try to travel back to my respite

twilit copper
# grizzled canopy id imagine the people having the same issue with consistent disconnects are area...

Bro it's getting worse and worse with every day that passed, yesterday im literally disconnected while playing and not in the portal and I couldn't log in back 5-10 minutes, A network error kept popping out, I'm in SEA btw, specifically PH, my ping is around 40 avg. I've got my response to my ticket few days ago and said they're aware of the issue. so it's definitely the server, It's just sad that games keep pushing a Live Service game (SS:KJL) that can't even optimize their network infrastructure to facilitate player base. This is the best situation where offline mode is must like the Last Epoch have.

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tulip burrow
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I hate this game network error spend 30 dollars on a game that can not even play,

cosmic crystal
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Same here, SEA player. Unstable ping reaching 130+

sonic cedar
frozen sandal
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It wouldn’t be as bad of a bug if it didn’t take at least 2 minutes to load and travel thru a portal (and that’s on a SSD and good internet connection) . Hopefully game and network performance to speed up those server side loading will get better.

neon jay
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Tried running steam as Admin and still getting loads of network errors. They seriously need to concentrate on fixing this as a priority or they are likely to lose a lot of players.

solemn sluice
grizzled canopy
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yeah the network errors are just terrible. Ive played alot of early access games, and understand the decision to run strictly CO-OP for things like the watch combined realm, and the supposedly seemless dungeon portals in the watch with other public players. But I have just never seen a dev team believe in there servers to a point where they don't realese offline at the same time. OR right off the bat. Unsure there server strain but it must be emmense.

tulip burrow
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i am tried say run steam as administrator BS does not work never had a problem with games until this on

safe island
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since release ive ha this issue every portal or respite travel. i honestly feel like they dont care because it seems to just be getting worse, going from 5-10 mins to get in to 15-20

swift torrent
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anyone got a solution for this bs yet

fallen mauve
grizzled canopy
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yeah the steps above shadowfox (no offense) are very very basic. Its kind of like asking if the computer is on lol

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thank you tho for reading and sending a link

fallen mauve
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Just wish the error would provide something more specific rather than a very basic category of a problem

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They did provide instructions on how to get the player logs to try to find out more specific information about what is causing the problem and where to find those files Plus instructions on sending it to them in a support ticket

limber meteor
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"Handshaking failed", so the issue could even be... Social distancing !!
...
...
🦗

image.png
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Bad joke aside, I would advise to check if your computer's time is correctly synced (as it will cause issues if it's not).
There's little chance it's someone's issue, but just in case..

autumn dew
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Just started getting this now..

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Quite annoying lol

polar jasper
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I more than meet minimum specs but I turned my graphics down by one setting and it happens a bit less. Not sure if it's a coincidence or not though.

visual marten
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Same issues here nothing seems to work

limpid crest
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I just got the same problem,tried running steam as admin,restarting my laptop,nothing worked,i still get the same error when trying to enter the game

frozen sandal
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Only luck I’ve had since it’s been dropping on me thru portals after the initial launch week, is to keep spamming getting back into game. Don’t change any settings. Eventually I have gotten back in, longest delay was 10 minutes of spamming back to enter. Certainly not ideal.

lethal sundial
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just happened to me after chopping a tree that was in water

safe island
neon jay
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This is a great game ruined by awful connection issues. I crash trying to port back to my home for the game to crash, multiple attempts later I get back into the zone I was in previously only to try port home again and crash again. These network issues need to be the single highest priority to fix

lethal sundial
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correct i have friends refusing to play due to this one issue

safe island
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Try to upvote the link I posted so we can get this resolved

tulip burrow
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I HATE THIS GAME CAN NOT PLAY IT DO NETWORK ERROR?

frozen sandal
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its been 2 weeks, hard to imagine this has not been patched yet

past notch
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I'm on Windows 10 and this fixed most of my connection problems:

  1. Press windows key + r
  2. Type wf.msc to open the Windows Defender Firewall with Advanced Security dialog.
  3. Click Inbound Rules in the left column
  4. Click Nightingale in the center column. Note there will be two Nightingale entries, you need to click on the one associated with the UDP protocol. Make the dialog box bigger so you can see the Protocol column.
  5. Click on Properties in the right column (or right click on Nightingale in the center column and click on Properties.
  6. Click on the Advanced tab.
  7. In the Edge traversal section, change it from Block edge traversal to Allow edge traversal.
  8. Click Apply

There are some security implications with allowing edge traversal, but it's not as bad as the alternative of disabling your host firewall entirely.

past notch
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My theory is that realms are running in docker containers in a Google Kubernetes cluster. Packet captures show the Realm "A" container sending packets from one IP. As you travel to another realm, Realm "A" sends one last UDP packet telling the Nightingale client which IP and port number to use to connect to the Realm "B" docker container.

I believe the windows firewall (in my case) is blocking either the handoff packet from Realm "A" or the replies from Realm "B". I can see Realm "B" sending replies, but my Nightingale client isn't receiving them and occasionally sends initial connection attempts until it gives up and displays a connection/network error. I was unable to confirm the windows firewall was blocking the packets because its logging function was only showing me allowed traffic flows instead of blocked traffic flows even though I configured both to be logged. The winpcap library captures packets as they're coming off the wire, before the windows firewall processes them, that's why I was looking into the windows firewall logs.

sinful arch
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Very in-depth explanation. Thank you.

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I wasn't having a severe issue, but I have these issues every once in a while. I'll let you know how it performs tomorrow.

twilit copper
lethal sundial
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my afk disconnect after doing that trick is gone. now it times out only when im not doing stuff

safe island
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Shame since the patch it’s still as messed up as before. Zero improvement

silent elbow
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havent played in a few days...
getting network error. 😭

twilit copper
# safe island Shame since the patch it’s still as messed up as before. Zero improvement

yeah, that's the reality of it being an online-only game. I'm at 126hrs already and almost cleared/collected everything, nothing left for me to do so I just stop playing the game in the meantime. I'll just check stuff whenever theres an update. and I tell you for that long period of time I only use the watch as online feature to farm T3 Essence, you can still farm T3 on ascended realms for much slower pace but I dont know why they decided to make the game as online only where offline mode is coming in later date. anyway good luck for the devs fixing the issue.

ashen ibex
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Same for me (West Eu / Sweden)
Its' just as bad now as it was before the patch.
No private router or firewall on my end, hooked up through cat 6E cable to the icotera fiber box (500/500 connection).
Every other game or what not works perfect, just in this game it keeps throwing the network errors.

Just to drop my 2 cents here, (and I am aware it's EA and I have been so persistent reconnecting 10-20 times going through realms. I managed to go to the watch and all doing this)
This in most cases isn't a user issue, as I'm quite sure all of the people that have tried the suggested fixes can use all their other games and software, whatever that may be, without any issues.
Hence there shouldn't really be a need for the user to loosen their firewall settings and such as it works fine with everything else.

Even my support ticket about this was closed as the patch dropped with reference to the patch and that they had solved it...

frozen sandal
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Network issues, frequent disconnects with portal use, and long load times are some of the worst of the current problems holding this game back.

safe island
foggy robin
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I got this problem 3 or 4 days after launch, which was very frustrating. I tried official and less official fixes in vain. I discovered 3 days ago I didn't have this problem anymore (I did nothing except waiting).

This problem feels very random, it happens on various hardwares, connection type, location... I think it's more on server end than on user end it occurs.

subtle birch
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This will be the third day in a row of having this "A Network error has occurred" issue. I've run through the troubleshooting steps. Clearly this isn't a one off isolated incident. Hoping a root cause can be identified and resolution implemented soon. At this point the game has been unplayable since the patch this week. 😦

safe island
oblique ore
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Any updates to this? I noticed I have had this more in the last few days then any time before.

oblique ore
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I have also noticed my progress is not saved when the game closes due to this error.

polar jasper
oblique ore