#Cant get into the game

9 messages · Page 1 of 1 (latest)

fierce tendon
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Ive been playing this game for a while now Im like lvl 57 I think. I played yesterday with no problems. Now when ever I try to launch the game the first picture pops up. I dont know what to do.

uncut yew
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Adding a note:
launching with -dx11 did not help the player, instead the message changed from the small window in first screenshot, to the normal big Supervive crash message below

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=========================================

Environmental Information:

Current Working Directory: C:\Program Files (x86)\Steam\steamapps\common\SUPERVIVE
%TEMP%: C:\Users\melan\AppData\Local\Temp
%TEMP% Writable: Yes
%ALLUSERSPROFILE%: C:\ProgramData
%ALLUSERSPROFILE% Writable: Yes
%LOCALAPPDATA%: C:\Users\melan\AppData\Local
%LOCALAPPDATA% Writable: Yes


=========================================

SUPERVIVE Log: C:\Users\melan\AppData\Local\SUPERVIVE\Saved\Logs\Loki.log
SUPERVIVE Log History (10 lines):
    [2025.07.30-07.00.43:821][  0]LogD3D11RHI:     SharedSystemMemory : 8522620928 bytes
    [2025.07.30-07.00.43:821][  0]LogD3D11RHI:     AdapterLuid : 0 68882
    [2025.07.30-07.00.43:853][  0]LogD3D11RHI:    1. 'Microsoft Basic Render Driver' (Feature Level 11_1)
    [2025.07.30-07.00.43:853][  0]LogD3D11RHI:       0/0/8127 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
    [2025.07.30-07.00.43:853][  0]LogD3D11RHI: Error: Failed to choose a D3D11 Adapter.
    [2025.07.30-07.00.43:853][  0]LogRHI: RHI D3D11 is not supported on your system.
    [2025.07.30-07.00.47:230][  0]Message dialog closed, result: Ok, title: Message, text: A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine.
    [2025.07.30-07.00.47:230][  0]LogWindows: FPlatformMisc::RequestExit(1, HandleUnsupportedRHI.D3D11)
    [2025.07.30-07.00.47:230][  0]LogWindows: FPlatformMisc::RequestExitWithStatus(1, 0, HandleUnsupportedRHI.D3D11)
    [2025.07.30-07.00.47:230][  0]LogCore: Engine exit requested (reason: Win RequestExit)


=========================================

Last SUPERVIVE Exit Code: 0 (Zero)
Last SUPERVIVE Runtime (seconds): 5.325
SUPERCODE: None```
fierce tendon
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I solved it. I had to reinstall my latest windows update.

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Hopefully I will no longer have issues

uncut yew
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That's great news.

fierce tendon
uncut yew
fierce tendon
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I looked at the theory help desk and it said something about updating drivers and I have my drivers update automatically. So I uninstalled and reinstalled.