Hi ! I played the Alpha with the same account I used when i logged in today, but it seems that i couldn't have the title nor any rewards that my friends seems to have, is there any way to have them, or am i doomed ?
#Alpha rewards not recieved ?
sinful carbon
I have the same issue but its for my pre-alpha rewards... not sure who to contact about this issue
golden sedge
I actually dunno the correct way to ask for this haha
wet junco
!reset
valid meteorBOT
!reset
I played in some previous tests, but all my stuff is reset? What rewards were permanent?
With the launch of Open Beta all ranks, MMR, stats, character unlocks, and almost all cosmetics were reset. Please note that with that this was the final reset, everything unlocked now is permanent. Very few things in the past were permanent rewards and those were achieved by getting to specific levels in previous Hunter's Journeys or a login bonus for a specific day. The list can be found below:
- Any purchased Supporter Pack item (unless listed as expiring in 2025)
- Unlocked Referral Rewards
- Alphatester Callsign
- Alphatester Avatar
- Theorycraft Glider
- Loki Chonker Wisp
wet junco
If you think you should have those, second bullet point of the next shogun message
!tech
valid meteorBOT
!tech
Need Tech Support? 
**Head on over to this website: **https://theorycraft.helpshift.com/
- Take a look in the FAQ to see if there is a solution to your problem
- If you’re still stuck, open up the live chat button in the bottom right of the screen to open up a ticket (the small purple circle with a chat bubble inside of it)