Supporter pack issue

[unkempt rivet]

Hi, I tried to buy a Patron Pack, but after using PayPal for the payment, the purchase failed—probably because I live in Australia and there’s no Australian shop available right now. I figured that’s fine and decided to wait for the AU shop. However, when I checked my phone, I saw that the payment still went through, but there’s nothing listed in my account purchase history. Could you please let me know what to do next?

[shell oracle]

This might not be the exact way to solve the problem. But if you wanna buy supporter pack, install the game from Steam and try in-game store

[unkempt rivet]

And BTW if the payment eventually failed and I got my money back, is there any way for me to buy the supporter pack in Australia?

[unkempt rivet]

I can't because my steam store is in a locked region

[shell oracle]

supervive is available in austrailia

[unkempt rivet]

I live in Australia but my steam store is in China which is region locked

Unfortunately

[shell oracle]

oh then I'd recommend you to change steam region if you plan to stay in AU
https://help.steampowered.com/en/faqs/view/2B3F-DAEF-846B-A0E8#currency

if you plan to go back china, play CN Supervive

[unkempt rivet]

If I play on steam, I can buy the supporter pack right?

[shell oracle]

Yup

[unkempt rivet]

Region swap then

But I still have the payment problem needs to solve😩

[dire sand]

!tech

[runic mesa]

Need Tech Support?

**Head on over to this website: **https://theorycraft.helpshift.com/

• Take a look in the FAQ to see if there is a solution to your problem
• If you’re still stuck, open up the live chat button in the bottom right of the screen to open up a ticket (the small purple circle with a chat bubble inside of it)

[dark hill]

Do you have steam overlay on? Thats what stopped me from a purchase