#Jittery/Sync issues.

167 messages · Page 1 of 1 (latest)

fiery birch
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Game starts normal, than will randomly start to show signs of extreme lag with syncing/jittery movement. Usually can't move. Pings/Latency test are all great with 20-50 ms and no packet loss (edit: as discussed below - outgoing packet loss spikes). No issues with other games. Voice is still smooth. Never experienced this during alpha tests.

Update: issue seems related to the NA - Ohio server, but please point out if you're having issues on a different server; users outgoing packet loss spikes. Devs are looking into it.

gilded steeple
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Having same issue

harsh sparrow
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Hitching and freezing is usually due to the following root causes:

lyric scroll
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I've gotten the issue once randomly, my friends are getting it frequently, doesn't seem to be hardware, sometimes goes away on death

gilded steeple
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Yeah, it’s an intermittent issue for me as well. All was good last playtests

flint cloud
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my outgoing packetloss spikes whenever this starts up for me

fiery birch
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My drivers are up to date and hardware doesn't seem to be the issue as frames and such are performing fine. It seems to be a desyncing type issue with the server. Also not running any 3rd party protections.

harsh sparrow
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Would be good to get some footage with some of the stat graphs on..

Settings - UI - scroll to the bottom area for stats.. FPS, RHI, network packet loss, etc

lyric scroll
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I can probably grab a medal clip right now, no stats atm ill turn them on in case it happens to me again

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weird thing is I can see the jitter on my teammates when it happens to them

gilded steeple
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I'll try to get sine footage. Same here, updated drivers, good internet

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@harsh sparrow I can share my screen on discord. It's laggy even in the practice tool

weary sinew
gilded steeple
wheat acorn
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Yeah same issue, with it being so common there is something bigger at work here

gilded steeple
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@weary sinew the exact same thing happening to me. All good with PC and the internet. Tried restarting everything and reinstalling my game

lyric scroll
lyric geode
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also having this issue and its unbearable

timber sparrow
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Yea im at 90% packet loss

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Makes the game unplayable

mighty crescent
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same issue with me and 2 other people in my squad on NA

gilded steeple
harsh sparrow
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Thank you for the reports, we have some folks looking into the latency issues.

I will report back

gilded steeple
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Thanks. Please keep us updated when it's fixed

misty pasture
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Similar thing i think here, happened once in a game then its almost been like every other game now

hasty coral
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Can I ask what server everyone is playing on that has this issue, and what internet service provider you have? (e.g. Comcast, Time Warner, etc.)

abstract drum
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NA east

gilded steeple
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NA Ohio

abstract drum
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ATT

fiery birch
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NA Ohio - Stats showing Outgoing Packetloss

gilded steeple
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From Illinois

fiery birch
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But I don't think it's a local connection issue.

hasty coral
fiery birch
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I'm on Xfinity

brave dune
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NA Ohio

slate ice
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NA Ohio, ATT for my friend and I

misty pasture
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network graph of mine

abstract drum
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i'm testing my connection on EU just to make sure it's only Ohio servers

misty pasture
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Michigan on Ohio server with Xfinity

hasty coral
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I'm like, 95% sure that this is affecting only Ohio server right now

raw crag
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TC broke AWS, gg

abstract drum
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can confirm i'm not having issues on EU

lyric scroll
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na ohio for me and my friends, 3 comcast/xfinity 1 at&t

lyric geode
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na ohio here as well

inland shadow
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na ohio here as well, was fine eailer but now its just unplayable

lyric geode
fiery birch
calm horizon
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same issues with me, on xfinity on ohio server

slate ice
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Restarting PC helped for one game and then it happened consistently again

mighty crescent
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same here illinois on xfinity

hasty coral
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would be helpful to get everyone's name+tag who is having the issue

abstract drum
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Ciddy#7752

lyric geode
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Borbgod#1001

timber sparrow
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Honest Abe#7589 Ohio Xfinity

fiery birch
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bbubb#bub

calm horizon
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YaoiLord#6969

inland shadow
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Kakyoin#6969

mighty crescent
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cowpies#1337 comcast NA - ohio

gilded steeple
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Lopa#HE

misty pasture
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Zachary#000

hasty coral
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has the issue happened for folks only in Squads, or also in Duos?

lyric geode
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all modes

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arena as well

slate ice
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all modes

timber sparrow
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Ive only played practice and squads, I had packet loss on both

fiery birch
gilded steeple
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All modes for me too

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Duo is pretty bad as well

brave dune
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Duos mainly for me

pseudo glade
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it's insane 0 keyboard input and my hunter just teleports all over the screen 😭

gilded steeple
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@hasty coral I'll leave myself in the practice tool if it's of any help for you to troubleshoot. The packet loss happens on and off there

inland shadow
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Only been playing ranked squads so far where the lag happens

pseudo glade
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Astral lol#TTV

sleek spindle
fallen forge
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The Shining#7022 comcast NA ohio

gilded tinsel
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not happening to me dosomework#7777 centurylink NA ohio

sleek spindle
bitter bough
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First off, love the game!
but yeah severe rubberbanding for my account, NA Ohio

fiery birch
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Kinda seems like a routing issue related to NA Ohio server and certain ISPs. I can try doing a continuous trace route when I get home this evening if the problem persists.

lyric geode
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Yeah swapping to EU resovles the issue for me

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and 120 ping is better tbh

west obsidian
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rubber banding bad here ATT fiber internet

hasty coral
stray summit
hasty coral
weary sinew
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NA Comcast

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I had someone tell me that when they closed discord the packet loss stopped, and I wonder if it could be related to the 5k ping in discord problem. Just wanted to report, I can test it for myself in a second

gilded steeple
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Let us know. I had 5k ping in discord too

sleek spindle
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like i would be mid match and the game would be like "oh you wanna play? sorry but imma have to make your team mates hate you"

gilded steeple
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Discord off same thing

gilded steeple
weary sinew
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ok yeah nvm i think the discord thing is not correct

hasty coral
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yeah asked folks to try it, no luck

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red herring I think

serene spear
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ItsHybrid #0000
Location: Chicago
Servers : Ohio
ISP : Xfinity

hasty coral
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being able to reproduce it reliably would be huge for us

weary sinew
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i noticed earlier that spamming oath shield on and off would make it happen

serene spear
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If it helps at all it ran perfect for me on the last day of the last beta

sleek spindle
abstract drum
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@hasty coral I will help you troubleshoot with ping tests and tracert reports but i know the info is sensetive. Feel free to DM me if you want my help.

gilded steeple
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All drivers are up to date. I tried DirectX 11 and 12

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If you need to connect to my PC or anything like that I don't mind as long as it can help to figure out what the problem is

hasty coral
gilded steeple
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Thanks for looking into it

hasty coral
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blobsalute ty for bearing with us

abstract drum
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could be a load balancing issue as there's times where it goes away butu comes back mid match

stray summit
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I stopped running games becuase it felt like griefing my teammates

abstract drum
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@stray summit you can just switch to EU server and deal with the 100+ ping for now. From the main menu you select the NA East server and that will open up a box for your server preferences.

gilded steeple
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Yeah, I switched to EU. Playing on 130 ping now

slate ice
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Yeah my squad stopped bc it was unplayable

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but this game is so FUN

muted lark
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90% packet loss on NA

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coinflip between games 90% packet loss or 0%

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didnt have this issue in playtest tho

slate ice
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Me either

timber sparrow
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im facing the same issue

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They are working on a fix though

lyric scroll
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in the meantime eu servers arent too bad on the ping btw!

mental ingot
minor hatch
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commander dom#2099 i have comcast and the ohio server jitters, for me but this is an issue i had times before from playing beta a year ago

sleek spindle
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playing on eu servers now because na is cancer

crisp timber
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ya eu is a much better experience at the moment

mild viper
hasty coral
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@here we put in a fix for NA servers, please try it out, let me know if you are still having issues

heady nebula
hasty coral
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we can do an announce later, but y'all are the real ones in here reporting the bug so I gotta start with you ❤️

heady nebula
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alright sounds good

hasty coral
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we're not 100% sure that this fixes everything as well, so it'd be good to hear from everyone what they think

gilded steeple
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No packet loss for me as of now

crisp timber
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does the application need to be restarted?

gilded steeple
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I didn't restart anything and no lag for me now

crisp timber
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yeah been playing for a few now and its all good

gilded steeple
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@hasty coral and all other engineers, thanks ellunacheer

stray summit
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No issues so far, only one game done so far

gilded steeple
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I would imagine networking issue was pretty hard to troubleshoot

stray summit
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based on the announcement it looks like they outsource

mighty crescent
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seems like it works now thank you!!

heady nebula
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yea dont think it was on their end

hasty coral
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very hard to troubleshoot indeed - thanks y'all!

We will keep an eye on things saluteblob

lyric scroll
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worked for me!!

minor hatch
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works perfect

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thank you!

grand shore
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I was having issues and it seems resolved for me as well

timber sparrow
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TY DEVS!

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working for me

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Yall r amazing

hasty coral
calm horizon
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seems to be working great for me as well!

mild viper
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Good to go!

fiery birch
sleek spindle
hasty coral
glad nexus
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Traxnshweten#1812 Having this since months and months , playing on eu west (france)

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It means that many times i have stutters using dashes