#SPF and DKIM problem

31 messages · Page 1 of 1 (latest)

prime crystal
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Hello. I have recently transferred my domain to OVH and used the 100M free hosting to get an email for it.

Everything works fine with receiving, but sending is different. I get a message that SPF and DKIM couldn’t not be verified or something like this.

Help would be much appreciated

prime crystal
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@zinc pine

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Created these

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Some time ago

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are they ok?

zinc pine
prime crystal
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I have only this one TXT and one SPF

zinc pine
prime crystal
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Please help

zinc pine
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Open a website like dnschecker dot org

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Write your domain and choose TXT

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And click search. Do you see the spf?

prime crystal
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yeah all checks, only uk one is "X"

zinc pine
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Perfect. In that case the problem os not the spf error. Or you feel confident to paste here the real error so I can check it for you or you can open a ticket request directly to OVH support.

prime crystal
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is it not something with the DKIM? Or maybe the fact that I set it up quite recently?

zinc pine
prime crystal
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[email protected]: host gmail-smtp-in.l.google.com[xxx]
said: 550-5.7.26 This mail has been blocked because the sender is
unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with
either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results:
550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [xxx.eu] with ip:
[xx] = did not pass 550-5.7.26 550-5.7.26 For instructions on
setting up authentication, go to 550 5.7.26
https://support.google.com/mail/answer/81126#authentication

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this is the error you asked for

zinc pine
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How “recently” are we talk about?

prime crystal
zinc pine
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No ok. Is the classic gmail error. You just need the SPF and you have it.

prime crystal
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So just wait I guess?

zinc pine
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Give gmail time to read the spf in internet

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Yes. If tomorrow in the first afternoon the problem persists contact the support

prime crystal
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Right. Btw does the fact that I added this ovh mail to my gmail account so I can receive and send emails from there changes anything?

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In terms of this error

zinc pine
prime crystal
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Ok, so I will wait then. Thank you very much and have a great day