#Invalid account id or password and cant reset password

12 messages · Page 1 of 1 (latest)

burnt depot
#

hello, i just bought and register with my email yesterday , and today i cant login with this email and same password like yesterday i registered. and when im using "lost password" i didnt received any email. i had my track order bare metal server and email from ovh.

lapis plume
#

@sage kindle maybe you can create a command like ! procedure? I think this is a common problem.

iron roost
#

yeah same, can anyone help us with this problem?

burnt depot
#

im using ovh asia

#

@lapis plume

lapis plume
#

I can’t find the procedure link for OVH Asia. I think is better to call the support and ask them how to do the procedure.

sage kindle
#

Procedure is not available for Canada, World ($), Asia, Australia, and Singapore. Calling support is the best option here.

sage kindle
#

The number depends on where your account is located.

granite citrus
#

Hi, need help. my domain name expired and email not working due that it been purchased right away by a chinese company and put in sale while I was waiting on the 60days renewal period to expired, I submitted a email change request by email but it's been 3 weeks no answer. Thank you in advance