How do i cancel my service and want to get a refund so i can re order the 64GB Version?
#How do i cancel my service?
elder cobalt
acoustic plume
Open a ticket, your pretty much screwed until monday
glossy glacier
To close it without refund you can follow this guide. https://docs.ovh.com/ie/en/billing/how-to-cancel-your-services/ but if you want a refund you need to contact the support.
elder cobalt
Open a ticket, your pretty much screwed until monday
Thanks.
elder cobalt
If i made a ticket yesterday its a big chance that they will respond on monday or i will have to wait more?
slow flame
Considering it's the beginning of the month, this is the busiest time of each month for our billing team, we cannot guarantee that they will get to your case on Monday. It will be our best effort but tickets are done based on level of support and in the order tickets are received.
elder cobalt
Considering it's the beginning of the month, this is the busiest time of each mo...
Will i get full amount?
slow flame
I don't make those decisions, so I cannot say. It may be possible depending on the circumstances. However, you will need to wait for the billing team for that.