Issue with remote Cider app on iOS | Cider Collective | Page 1

analog vapor Jul 23, 2022, 6:28 PM

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i’ve had the same issues..

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I checked my windows firewall, seems fine, turned off private relay on my iphone, im on the same wifi network. if i used the remote app: Just a white screen. If i put the link into safari, firefox or chrome instead,

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same thing

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though, it works fine via my pc using local network.. am i doing something wrong?

analog vapor Jul 23, 2022, 6:31 PM

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analog vapor I checked my windows firewall, seems fine, turned off private relay on my iphone...

though, when i have the webpage open and it tries to load but does nothing. the second i close cider it gives me “server not found”

prisma elbow Jul 23, 2022, 7:04 PM

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analog vapor though, when i have the webpage open and it tries to load but does nothing. the ...

It’ll not work when Cider is closed

analog vapor Jul 23, 2022, 7:12 PM

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works fine locally

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firewall allows cider to do network things

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yes doesn’t work on safari nor the app, private relay is turned off so it really confuses me given the fact that it’s the same network

prisma elbow Jul 23, 2022, 7:21 PM

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analog vapor firewall allows cider to do network things

Did you try turning it off completely

analog vapor Jul 23, 2022, 7:34 PM

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prisma elbow Did you try turning it off completely

i.. did, no results so i reenabled it

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first after restarting cider..

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as soon as i click remote, gray screen

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i spam click the remote button, it takes me to the cider homepage, within cider

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prisma elbow Jul 23, 2022, 7:35 PM

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So you tried accessing the Remote with your pc’s firewall completely turned off, private relay also off?

analog vapor Jul 23, 2022, 7:35 PM

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prisma elbow So you tried accessing the Remote with your pc’s firewall completely turned off,...

correct

prisma elbow Jul 23, 2022, 7:35 PM

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at the same time

analog vapor Jul 23, 2022, 7:36 PM

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mhm

prisma elbow Jul 23, 2022, 7:36 PM

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are you on a mesh network

analog vapor Jul 23, 2022, 7:40 PM

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no i don't have a mesh wifi network

analog thicket Jul 14, 2022, 9:21 AM

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Hi everyone!

Loving this app so far, honestly having to use web or iTunes for Apple Music was a pain and in the last few days I’ve absolutely fallen in love with cider on windows. 💕

Today I tried to get the remote app working on my phone via TestFlight, but I’ve been unsuccessful so far, wondered if you could help.

iPhone 11
iOS15.5

Installed app via TestFlight today and found the following after scanning the remote control QR code. (See picture)

When I scan the QR code I see my laptops IP in a red box at the bottom of the screen then it just goes all white. Tried waiting a good 10 minutes, closing and reopening, reinstalling, rebooting phone. Nothing so far, same issue.

Thanks all, massively appreciate the work you’re doing to make a good music app for this service 🔥🔥🔥

warm fossil Jul 14, 2022, 10:09 AM

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Hi! We are glad you like Cider. 🙂 I think your firewall blocks the connection, resulting in a white screen.

analog thicket Jul 14, 2022, 11:04 AM

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Ah thanks for that! Will check it on devices 😁

#Issue with remote Cider app on iOS