banyman

[viral socket]

Hey!

Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[digital snow]

generation reports
req_LEql0suHBZVYgf
req_GjASyXDyklxCH7

download files
req_y66EMc3HoSWkRB
req_C3WtA4XmBWpAkN

[viral socket]

Thanks, will check momentarily!

[viral socket]

Looks like your Report Run was created using a platform API key passing the Stripe-Account header. The other call to retrieve the resulting File was not: https://dashboard.stripe.com/logs/req_y66EMc3HoSWkRB

As such, that object doesn't exist on that account. You need to make that API call either:

• using the API key of the platform account and pass the Stripe-Account header
• use the API keys of the connected account (acct_1IVgGREMTxa5UMJ6)

[digital snow]

OKay. I have testing

{
error": { "message": "Invalid API Key provided:
type": "invalid_request_error
}
}

req_fB1mt5hmzNGpVs

[viral socket]

Looks like it succeeded to me? https://dashboard.stripe.com/logs/req_fB1mt5hmzNGpVs

[digital snow]

I use the key for account acct_1IVgGREMTxa5UMJ6 and I successfully generate reports. But I not download this reports. I see errors in csv file.

I use secret key.

[viral socket]

This file? file_1LNx2FEMTxa5UMJ6pn800AnF

[digital snow]

frr_1LNxNqEMTxa5UMJ6BOZ4IHvq

[viral socket]

That's the error you're seeing in the actual CSV file?

We don't really know much about reports/reporting here I'm afraid, so I'd recommend speaking to support for help with that: https://support.stripe.com/contact

[digital snow]

I have an error in my code. Now it's very good.

[viral socket]

Your issue is resolved?