#Slowpoke - decline message
lucid carbon
That looks like something that our support team can help you look further at: https://support.stripe.com/?contact=true
That does look like a decline from the bank though, so in those cases it may be best to tell your users to try a new payment method or try again 24 hours later
royal matrix
That does look like a decline from the bank though, so in those cases it may be ...
I am a user and i received when I wanted to pay
lucid carbon
Ah gotcha. You can still reach out to our support about that if you haven't already
royal matrix
okay thanks but how can i do it if i'm not registered in your service?
lucid carbon
You can email support@stripe.com if you don't have an account