Skent - Custom express payment description

[long bear]

Hello, the answer is yes but there are some details we need to parse out here.

First: there are two slightly different terms at play here. A statement descriptor is what gets sent to the bank so it can show up on the customer's bank statement. The Express dashboard does have a description you can set but that is a separate thing.

Are you looking to set both here, or just the string that the Express account sees in their dashboard?

[round plinth]

Both so instead of "Payment from (my company)" I want it to be like Payment from (Customer Name)"

[long bear]

For the express Dashboard, you can do that by setting the description field on certain charge objects related to the payment. Specifics for each payment flow in this doc https://stripe.com/docs/connect/customize-express-dashboard#set-custom-descriptions

Also the ability to set custom descriptions like this isn't on by default, so make sure to reach out to our support so that they can enable your account to do that https://support.stripe.com/?contact=true

Do you know if you are you using "Destination Charges" or "Separate Charges and Transfers" here?

[round plinth]

Destination charges

I will read over this documentation, thank you very much!

[long bear]

Thank you, in that case you can specify your connected account as the merchant of record which will mean their details are what show up on the bank statement https://stripe.com/docs/connect/destination-charges#settlement-merchant

Of course, glad that doc helped!