#Skent-API-error
peak marsh
Yeah constant 500 errors
fallow star
And what endpoints are you hitting when you receive that message?
peak marsh
And what endpoints are you hitting when you receive that message?
POST /v1/accounts
(email blurred)
peak marsh
@fallow star
stable cliff
Hi, I'm stepping in for toby. Let me catch up here. Thank you for your patience
peak marsh
Thanks
stable cliff
Can you share a request id where you're seeing this 500 error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
peak marsh
Can you share a request id where you're seeing this 500 error? Here's how you ca...
req_cF1hkQvjZ3lQ1d
stable cliff
Can you confirm if you're still continuing to see this error with /v1/accounts? I'm also looking internally
peak marsh
I will do another request to check now
peak marsh
Can you confirm if you're still continuing to see this error with /v1/accounts? ...
Yep, latest request req_peUxsmmCqeeVfJ
stable cliff
Just letting you know that I'm further investigating this and might take some time.
calm loom
I'm looking into it, I'll update once I find out more
peak marsh
I'm looking into it, I'll update once I find out more
Thank you very much!
Don't suppose anyone else is having this issue or it's just me?
calm loom
it's really sporadic but we're digging
peak marsh
🥲 So I didn't totally break stripe? 😄
calm loom
It seems to possibly be a problem with the logo so you could change your logo/branding
calm loom
yeah just put a smaller version like > 30kb
peak marsh
yeah just put a smaller version like > 30kb
Yeah I removed all logo branding and its working 😄 And I will do a smaller size 🙂 Thats very strange that it did that but thanks alot for finally solving it for me!
Was driving me insane!
Logo would be the last thing I would of thought of!
calm loom
awesome!