Vinz - Webhook | Stripe Developers | Page 1

worldly basin Jul 8, 2022, 4:17 PM

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Hi 👋

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What I do is stripe trigger customer.subscription.updated --override subscription:customer=cus_M1M --override subscription:items.data.price.product=prod_Ki1

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Quoting to keep this all together

dull rose Jul 8, 2022, 4:18 PM

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to simulate a downgrade

worldly basin Jul 8, 2022, 4:18 PM

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Okay

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So what are you experiencing when you do this?

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sorry last time I've spoke to your teams was on irc channel
Yeah we find threading makes conversations easier to follow

dull rose Jul 8, 2022, 4:19 PM

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Setting up fixture for: customer
Running fixture for: customer
Setting up fixture for: plan
Running fixture for: plan
Setting up fixture for: subscription
Running fixture for: subscription
Trigger failed: Request failed, status=400, body={
  "error": {
    "message": "You cannot combine currencies on a single customer. This customer has had a subscription, coupon, or invoice item with currency eur",
    "type": "invalid_request_error"
  }
}

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What I'd like is to fire the correct event in the webhook locally

worldly basin Jul 8, 2022, 4:21 PM

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Okay os it seems like the is a currency cross between the Sub, Product, and the Customer.

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What is the currency of the product you are downgrading to?

dull rose Jul 8, 2022, 4:22 PM

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all is in euros

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eur

worldly basin Jul 8, 2022, 4:23 PM

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Weird. Do you have the Subscription ID so I could review it?

dull rose Jul 8, 2022, 4:24 PM

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sub_1LJJY4IP6C7BiREFadNYLWbA

worldly basin Jul 8, 2022, 4:24 PM

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Thanks, looking

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Okay and you are providing the actual customer ID when you make the call to stripe trigger?

dull rose Jul 8, 2022, 4:26 PM

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yep. Safe to write it down here ?

worldly basin Jul 8, 2022, 4:27 PM

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Yeah, without your account keys no one can mess with them

dull rose Jul 8, 2022, 4:27 PM

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stripe trigger customer.subscription.updated --override subscription:customer=cus_M1MGAAjga37ItL --override subscription:items.data.price.product=prod_Ki1ltkozyFPugI

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up 🙂

worldly basin Jul 8, 2022, 4:34 PM

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up ?

dull rose Jul 8, 2022, 4:35 PM

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my bad sorry

worldly basin Jul 8, 2022, 4:35 PM

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Okay so one thing that jumps out at me. You cannot change the Customer on a subscription.update

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Subscriptions are Customer record specific

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The customer currently associated with the Subscription ID you provided does not match the customer ID you just shared

dull rose Jul 8, 2022, 4:36 PM

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OK so I can override the id? Otherwise how can the cli know which subs I want to update

worldly basin Jul 8, 2022, 4:38 PM

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Yes, you can specify the the subscription ID

dull rose Jul 8, 2022, 4:39 PM

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worldly basin Yes, you can specify the the subscription ID

how?

dull rose Jul 8, 2022, 4:39 PM

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worldly basin The customer currently associated with the Subscription ID you provided does not...

On my dashboard it does

worldly basin Jul 8, 2022, 4:41 PM

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I see Sub: sub_1LJJY4IP6C7BiREFadNYLWbA, is associated with Customer cu_1LJJY4IP6C7BiREFke7ZJQit

dull rose Jul 8, 2022, 4:43 PM

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sub_1LJJY4IP6C7BiREFadNYLWbA is for customer cus_M1MGAAjga37ItL on test mode of course

dull rose Jul 8, 2022, 4:45 PM

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worldly basin I see Sub: sub_1LJJY4IP6C7BiREFadNYLWbA, is associated with Customer cu_1LJJY4IP...

but you're right cu_1LJJY4IP6C7BiREFke7ZJQit gives the same customer.

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weird: diff between cu_ and cus_ ?

worldly basin Jul 8, 2022, 4:46 PM

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Hmmm...just different tokens

dull rose Jul 8, 2022, 4:46 PM

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anyway the CLI is not happy:

Trigger failed: Request failed, status=404, body={
  "error": {
    "code": "resource_missing",
    "doc_url": "https://stripe.com/docs/error-codes/resource-missing",
    "message": "No such customer: 'cu_1LJJY4IP6C7BiREFke7ZJQit'",
    "param": "customer",
    "type": "invalid_request_error"
  }
}

dull rose Jul 8, 2022, 4:47 PM

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worldly basin Hmmm...just different tokens

so many thread to answer you guys are octopuss

worldly basin Jul 8, 2022, 4:49 PM

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It's a lot sometimes.

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So yeah, sorry the cu_ token is internal. I apologize for the confusion.

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Okay, wait a sec. What if you use the stripe trigger command and use the --add flag to specify customer ID? Rather than subscirption.customer?

dull rose Jul 8, 2022, 4:53 PM

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seems it worked! are you able to explain why?

worldly basin Jul 8, 2022, 4:55 PM

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Yeah, the point of reference for the event triggered is the Customer object. So when you trigger it creates a new customer unless you specify which one to use.

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The CLI starts with the customer, then creates a subscription, then performs the update.

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So you first provide the customer ID, then the subscription, and finally the price you want to update the subscription with

dull rose Jul 8, 2022, 5:00 PM

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Well now the CLI gives no error but my webhook can not find the customer:
company = User.objects.get(email=customer_email).company

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with customer_email = event['data']['object']['email']

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where can I find the doc for --add flag?

worldly basin Jul 8, 2022, 5:02 PM

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The object is a subscription, not a customer
https://stripe.com/docs/api/events/types#event_types-customer.subscription.updated

dull rose Jul 8, 2022, 5:03 PM

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well for a elif event_type == 'customer.created': object is a customer isn't it?

worldly basin Jul 8, 2022, 5:05 PM

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Yes. We list what the object is for every one of the events in our API reference doc
https://stripe.com/docs/api/events/types#event_types-customer.created

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For customer.discount.created the object is a discount

dull rose Jul 8, 2022, 5:07 PM

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So what can I do. I don't want to wait for one month to simulate my downgrade and check that all is OK

worldly basin Jul 8, 2022, 5:07 PM

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well you just said the CLI works now. Or did I misunderstand you?

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Your webhook listener code needs to identify the different event types and be prepared to handle the different records that will be returned in the data.object parameter

dull rose Jul 8, 2022, 5:08 PM

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not a misunderstanding but my webhook doesnt answer well. I don't understand what the CLI did. In dev mode it works, in production as well but I'm coding new features and whant to test

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customer: cus_M1MGAAjga37ItL
subs: sub_1LJJY4IP6C7BiREFadNYLWbA
price: price_1K2bhiIP6C7BiREFaFzDgTr5

want to simulate a renewal of this price in a month

worldly basin Jul 8, 2022, 5:12 PM

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Okay so you are not changing the price, you just want to simulate the recurring invoice for this subscription?

dull rose Jul 8, 2022, 5:18 PM

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well for now yes.

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Despite I trigger

stripe trigger customer.subscription.updated --add subscription:customer=cus_M1MGAAjga37ItL

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when I print(f"customer_id {customer_id}") in my webhook

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it print

customer_id cus_M1NZotLzDq3NN4````

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which is why it does not work

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cannot understand properly the trigger and add. Sorry...

worldly basin Jul 8, 2022, 5:24 PM

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No worries.

dull rose Jul 8, 2022, 5:25 PM

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worldly basin So you first provide the customer ID, then the subscription, and finally the pri...

stripe trigger customer.subscription.updated --add subscription:customer=cus_M1MGAAjga37ItL --add subscription:id=sub_1LJJY4IP6C7BiREFadNYLWbA

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returns :

Trigger failed: Request failed, status=400, body={
  "error": {
    "code": "parameter_unknown",
    "doc_url": "https://stripe.com/docs/error-codes/parameter-unknown",
    "message": "Received unknown parameter: id",
    "param": "id",
    "type": "invalid_request_error"
  }
}

worldly basin Jul 8, 2022, 5:27 PM

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Okay so my first thought is this. The subscription you are providing already has a customer associated with it. So you should not be specifying the customer if you are specifying the subscription

dull rose Jul 8, 2022, 5:27 PM

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OKAY. how to specify the subs?

worldly basin Jul 8, 2022, 5:27 PM

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You did already, --add subscrption:id=sub_1LJJY4IP6C7BiREFadNYLWbA

dull rose Jul 8, 2022, 5:28 PM

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gives an error
Trigger failed: Request failed, status=400, body={
"error": {
"code": "parameter_unknown",
"doc_url": "https://stripe.com/docs/error-codes/parameter-unknown",
"message": "Received unknown parameter: id",
"param": "id",
"type": "invalid_request_error"
}
}

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stripe trigger customer.subscription.updated --add subscription:id=sub_1LJJY4IP6C7BiREFadNYLWbA

worldly basin Jul 8, 2022, 5:29 PM

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Try using --override

dull rose Jul 8, 2022, 5:29 PM

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idem

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stripe trigger customer.subscription.updated --override subscription:id=sub_1LJJY4IP6C7BiREFadNYLWbA

worldly basin Jul 8, 2022, 5:29 PM

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And you get the same response?

dull rose Jul 8, 2022, 5:30 PM

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yep

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Trigger failed: Request failed, status=400, body={
"error": {
"code": "parameter_unknown",
"doc_url": "https://stripe.com/docs/error-codes/parameter-unknown",
"message": "Received unknown parameter: id",
"param": "id",
"type": "invalid_request_error"
}
}

worldly basin Jul 8, 2022, 5:33 PM

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Okay. I know this is kind of grasping at straws but what if you specified customer.subscripition=sub_1LJJY4IP6C7BiREFadNYLWbA or even just subscription=sub_1LJJY4IP6C7BiREFadNYLWbA?

dull rose Jul 8, 2022, 5:34 PM

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Yep, I've tried it. gives :

goroutine 1 [running]:
github.com/stripe/stripe-cli/pkg/fixtures.buildRewrites({0xc0002af7c0, 0x1, 0x132d59e}, 0x0)
        /Users/runner/work/stripe-cli/stripe-cli/pkg/fixtures/fixtures.go:377 +0x5ab
github.com/stripe/stripe-cli/pkg/fixtures.(*Fixture).Add(0xc000142630, {0xc0002af7c0, 0x1, 0x1})
        /Users/runner/work/stripe-cli/stripe-cli/pkg/fixtures/fixtures.go:168 +0x7e
github.com/stripe/stripe-cli/pkg/fixtures.NewFixtureFromFile({0x1b09e60, 0x20d8540}, {0xc000965200, 0x6b}, {0x0, 0x0}, {0x1920a07, 0x16}, {0x1937fdc, 0x2b}, ...)
        /Users/runner/work/stripe-cli/stripe-cli/pkg/fixtures/fixtures.go:103 +0x2d2
github.com/stripe/stripe-cli/pkg/fixtures.BuildFromFixtureFile({0x1b09e60, 0x20d8540}, {0xc000965200, 0xc000965200}, {0x0, 0xc0001436b0}, {0x1920a07, 0xa}, {0x1937fdc, 0x2b}, ...)
        /Users/runner/work/stripe-cli/stripe-cli/pkg/fixtures/triggers.go:76 +0x108
github.com/stripe/stripe-cli/pkg/fixtures.Trigger({0x1af5140, 0xc0008061e0}, {0x206724117, 0x1}, {0x0, 0x0}, {0x1920a07, 0x16}, {0xc000965200, 0x6b}, ...)
        /Users/runner/work/stripe-cli/stripe-cli/pkg/fixtures/triggers.go:139 +0x2c5

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for the second option

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maybe I need to update my CLI

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upddate in progress. Hope I've not bother you with an old CLI

worldly basin Jul 8, 2022, 5:36 PM

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I've got to step away but my colleague @snow whale will be able to provide additional support from here.
🤞 the update resolves the issue

snow whale Jul 8, 2022, 5:36 PM

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👋

dull rose Jul 8, 2022, 5:37 PM

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hi

snow whale Jul 8, 2022, 5:37 PM

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To summarize, you want to trigger a customer.subscription.updated event and replace the customer/sub/price?

dull rose Jul 8, 2022, 5:38 PM

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yep

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with existing customer to avoid waiting one month to see the result

snow whale Jul 8, 2022, 5:39 PM

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Gotcha. Have you looked into using test clocks? That is the other route here. These CLI fixtures are a bit tricky for how to handle this exactly. Give me a moment to check on how to do this.

dull rose Jul 8, 2022, 5:40 PM

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stripe trigger customer.subscription.updated --add subscription:customer.id=cus_M1MGAAjga37ItL gives no error but wy webhook print the client id : customer_id cus_M1Nv1ZKP7MSvPe

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😭

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I've had a look a clocks but it does not offer to test with existing test customers

snow whale Jul 8, 2022, 5:43 PM

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Okay let's start with stripe trigger customer.subscription.updated --override subscription:customer=cus_M1MGAAjga37ItL

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That should work

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Wait

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Wrong

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Let me edit

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No ID

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There edited

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Try that

dull rose Jul 8, 2022, 5:44 PM

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yep, result:

Setting up fixture for: customer
Running fixture for: customer
Setting up fixture for: plan
Running fixture for: plan
Setting up fixture for: subscription
Running fixture for: subscription
Trigger failed: Request failed, status=400, body={
  "error": {
    "message": "You cannot combine currencies on a single customer. This customer has had a subscription, coupon, or invoice item with currency eur",
    "type": "invalid_request_error"
  }
}

snow whale Jul 8, 2022, 5:46 PM

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Okay progress, but ugh!

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How to override that currency....

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One sec

dull rose Jul 8, 2022, 5:47 PM

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stripe trigger customer.subscription.updated --override subscription:customer=cus_M1MGAAjga37ItL --override subscription:items.data[0].price.currency='eur'

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?

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nope

snow whale Jul 8, 2022, 5:47 PM

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No I think you need to override the currency on the customer itself

dull rose Jul 8, 2022, 5:49 PM

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wooof you're right!!

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but still

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my webhook print customer_id cus_M1O4VIvepxmLLi after trigerring stripe trigger customer.subscription.updated --override subscription:customer=cus_M1MGAAjga37ItL --override subscription:customer.currency="eur"

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and when I test locally, my dev mode webhooks on my server is flooded with requests. Bit of anoying but it's an other matter

snow whale Jul 8, 2022, 5:52 PM

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Did the above work?

dull rose Jul 8, 2022, 5:52 PM

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from the cli point of view yes.

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from the webhook nope

dull rose Jul 8, 2022, 5:52 PM

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dull rose my webhook print `customer_id cus_M1O4VIvepxmLLi` after trigerring `stripe trigg...

see here

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I've been on it for about 2.5 hours

snow whale Jul 8, 2022, 5:56 PM

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dull rose from the webhook nope

What doesn't work for the webhook?

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You triggered the event you desired, right?

dull rose Jul 8, 2022, 5:57 PM

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the customer_id receved is not the one specified in the event triggered

snow whale Jul 8, 2022, 5:59 PM

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Oh okay so it didn't work

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The above didn't actually override the customer ID at all?

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Huh you are right

dull rose Jul 8, 2022, 6:00 PM

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doesn't seem so since I print in my webhook the customer_id = subscription['customer']

snow whale Jul 8, 2022, 6:00 PM

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I just tested on mine

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And it doesn't override.

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Weird

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Let me look further

dull rose Jul 8, 2022, 6:08 PM

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I'm having a walk away from computer but still waiting for your answer

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thank you so much

dull rose Jul 8, 2022, 6:24 PM

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any idea @snow whale ?

snow whale Jul 8, 2022, 6:24 PM

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Sorry still digging with some colleagues

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Okay so the consensus is actually that the subscription.update API doesn't accept a Customer ID as a parameter, so it follows that you can't trigger a Subscription update using a Customer on your account. We believe we should be throwing an error here when you attempt to do this but we aren't.

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But overall it seems like this isn't possible. I'm going to file a ticket internally to get this looked at further

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To see if we can add this functionality or at least improve the experience around it (we should be providing a clear error if it isn't possible).

dull rose Jul 8, 2022, 6:41 PM

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thank you

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too bad

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and with the clock? is it possible to fix an existing customer?

snow whale Jul 8, 2022, 6:42 PM

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No, you would recreate your customer/sub to use test clocks

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Can't add a test clock to an existing customer

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But that still is the best way to test this imo

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Details on test clocks here: https://stripe.com/docs/billing/testing/test-clocks

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Assuming you already saw that but figured I would re-link

dull rose Jul 8, 2022, 6:54 PM

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brrraaa it works very well!

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Simple question @snow whale I use a datefield in my db to offer a subscription higher than the one the user pay for.

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maybe all that is userless and there is a stripe feature to do so

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in the dashboard

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offer a product for a certain period of time

snow whale Jul 8, 2022, 7:00 PM

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Glad that worked. I need to step away. @worthy dome will be able to help you further!

worthy dome Jul 8, 2022, 7:05 PM

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Hey there 👋 , catching up on this thread...

dull rose Jul 8, 2022, 7:05 PM

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Hi.

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I have 3 plans. 1, 2, 3.

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I want to offer a plan 3 to a customer each month

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he pays for plan 2.

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I have added a datefield attr in db: plan_offered_until

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and in webhook, if today is before plan_offered_until do nothing

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if today is after plan_offered_until : change plan accordingly to stripe webhook received event

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is there an easier way to cope with in stripe dashboard ?

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I'm a bit confused with coupon. I don't really understand how they work

worthy dome Jul 8, 2022, 7:14 PM

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Unfortunately I don't think we do scheduled product availability like that. You will need you own custom code like you already have for this.

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To clarify, which webhook event are you listening to where you check plan_offered_until?

dull rose Jul 8, 2022, 7:28 PM

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worthy dome Unfortunately I don't think we do scheduled product availability like that. You ...

Well it worked with the clock and my custom code:

                if plan < company.plan:
                    webhook_timestamp = subscription['current_period_start']
                    if settings.DEBUG:
                        today = datetime.datetime.fromtimestamp(webhook_timestamp).date()
                        print(today)
                    else:
                        today = datetime.date.today()

I've added today = datetime.datetime.fromtimestamp(webhook_timestamp).date() to deal with the clock time

worthy dome Jul 8, 2022, 7:41 PM

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Ah I see, a billing block event. Glad you got it working!

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Anything you are still trying to figure out with this flow?

dull rose Jul 8, 2022, 7:42 PM

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Nope. I'm all set.

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Thanks

worthy dome Jul 8, 2022, 7:44 PM

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Nice! Have a good weekend and all that

#Vinz - Webhook