Newbee - Hi | Stripe Developers | Page 1

soft bay Jul 5, 2022, 11:50 PM

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Hi 👋

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Let's chat in this thread

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Following my previous Q, REQ ID is req_iI2Ie1FXAPCwdQ

gritty path Jul 5, 2022, 11:51 PM

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sure

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I asked a question and didn't have time to reply. I was asked for REQ ID

soft bay Jul 5, 2022, 11:51 PM

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Okay so what's the Q about this customer?

gritty path Jul 5, 2022, 11:52 PM

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when I use it in API, it says something like customer error.

soft bay Jul 5, 2022, 11:53 PM

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Okay....do you have an example request with the error?

gritty path Jul 5, 2022, 11:54 PM

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Let me recreate it.

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it checked the error from the last message and it said: no such customer: cus_xxxxxx

soft bay Jul 5, 2022, 11:55 PM

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Okay sounds like you've got a Connect issue.

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The Request you did share with me shows that it is using the Stripe Account header

gritty path Jul 5, 2022, 11:55 PM

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Here are the details:

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error:
{
code: resource_missing,
doc_url: https://stripe.com/docs/error-codes/resource-missing,
message: No such customer: 'cus_M02qjIANf0nIG8',
param: customer,
type: invalid_request_error
}

soft bay Jul 5, 2022, 11:55 PM

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So the customer exists on the account acct_1LI2ETG2vqpHCSlz

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So my first instinct is that the failing request was not made on the account I just referenced

gritty path Jul 5, 2022, 11:56 PM

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hmm ok

soft bay Jul 5, 2022, 11:57 PM

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Can you share the request ID for the request that triggered the error so I can check?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

gritty path Jul 5, 2022, 11:58 PM

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req_iI2Ie1FXAPCwdQ

quaint jewel Jul 6, 2022, 12:00 AM

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that's not really a relevant id

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that request is you manually loading the Customer in the Dashboard

gritty path Jul 6, 2022, 12:00 AM

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Hmm, ok

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Let me double check.

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Apologies, I am new to Stripe.

quaint jewel Jul 6, 2022, 12:01 AM

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All good

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Are you using Stripe Connect maybe? Or mixing up yourAPI keys?

gritty path Jul 6, 2022, 12:02 AM

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I am using IPaaS

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No logs for failed Post Req

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I am trying to create an invoice.

quaint jewel Jul 6, 2022, 12:04 AM

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How are you creating an Invoice example? Using code? Something else?

gritty path Jul 6, 2022, 12:05 AM

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yes, I an creating invoice. IPaas has pre-built connectors

quaint jewel Jul 6, 2022, 12:06 AM

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I have never heard of IPaas unfortunately, can you try and give more specific details about what you are doing exactly?

gritty path Jul 6, 2022, 12:06 AM

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Sure, let me share what I have at my end.

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Headers:
Accept application/json
Accept-Encoding gzip, deflate
User-Agent Workato 109b55a4
Authorization Bearer <MASKED>
Content-Length 61
Server nginx
Date Tue, 05 Jul 2022 06:39:18 GMT
Content-Type application/json
Content-Length 242
Connection keep-alive
Access-Control-Allow-Credentials true
Access-Control-Allow-Methods GET, POST, HEAD, OPTIONS, DELETE
Access-Control-Allow-Origin *
Access-Control-Expose-Headers Request-Id, Stripe-Manage-Version, X-Stripe-External-Auth-Required, X-Stripe-Privileged-Session-Required
Access-Control-Max-Age 300
Cache-Control no-cache, no-store
Idempotency-Key 1930a361-dd7d-49aa-a671-21b53c581a18
Original-Request req_KMU8c5yWN1sl04
Request-Id req_KMU8c5yWN1sl04
Stripe-Account acct_1LI2V3DOzjPRNBem
Stripe-Version 2015-10-16
Strict-Transport-Security

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Payload:

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amount=100&currency=aud&customer=cus_M02qjIANf0nIG8&metadata=

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Response:

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{
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such customer: 'cus_M02qjIANf0nIG8'",
"param": "customer",
"type": "invalid_request_error"
}
}

quaint jewel Jul 6, 2022, 12:12 AM

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See Stripe-Account acct_1LI2V3DOzjPRNBem in the response?

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you, or the application you use, are making the request on a different Stripe account

gritty path Jul 6, 2022, 12:13 AM

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Ok, interesting.

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BTW what should I set for: Is this connecting to a demo account?

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last time I set my connection with demo account == yes

quaint jewel Jul 6, 2022, 12:17 AM

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No idea sorry that's something they control on their end so I'd talk to their support team for that

gritty path Jul 6, 2022, 12:19 AM

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ok

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I am trying it now.

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I will update you in 5 mins how I go

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What is test mode BTW?

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Should I use test mode or connect to an account?

quaint jewel Jul 6, 2022, 12:24 AM

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I'm sorry I don't really understand the question 😅

gritty path Jul 6, 2022, 12:24 AM

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ok

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When doing OAuth2 connection to my test client, i am asked few Q's

quaint jewel Jul 6, 2022, 12:25 AM

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I'm sorry but this is still so vague

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this is all your third-party you're using, we've never seen it or used it ourselves

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You might want to reach out to their support team directly for help

gritty path Jul 6, 2022, 12:26 AM

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ok

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what is test mode if you may know

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quaint jewel Jul 6, 2022, 12:27 AM

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Test mode is Stripe's Test environment, where you can do fake transactions in Test mode to test our products and APIs

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but that switch is purely a UI switch for the Dashboard, nothing else

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whether you use Live or Test mode depends on the API keys you are using with your code

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but here you're not using/writing code, you're using a third-party app that does this for you, so they are the ones controlling things

gritty path Jul 6, 2022, 12:28 AM

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quaint jewel but here you're not using/writing code, you're using a third-party app that does...

I understand

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Can test mode send out invoices?

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I am keen to see if we an see invoices can be sent to end clients?

quaint jewel Jul 6, 2022, 12:31 AM

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you can test all of this in Test mode in the Dashboard yes

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https://stripe.com/docs/invoicing/dashboard

gritty path Jul 6, 2022, 12:31 AM

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👍

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Let me try it agian

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I need to fill this info:

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Where do I get this?

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Not sure if you know where is cus_xxxxx

quaint jewel Jul 6, 2022, 12:37 AM

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That's a Customer id, so you would create one, either via the Dashboard or the API first?

gritty path Jul 6, 2022, 12:41 AM

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ok

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I am asked to activate accounts

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it needs few financial details

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I am still testing Stripe.

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Can I skip it

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quaint jewel Jul 6, 2022, 12:44 AM

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if you see a skip button yes?

#Newbee - Hi