#Tobie-checkout
ripe roost
Hello! Give me one minute and I'll help
Quick question - can you share an example request that failed?
remote pawn
It wont fail now because I've reduced the line items to 183. But as soon as it's over 200 I wont be able to get to the checkout page
this link has over 200 items. I cant get to the checkout oage
page*
ripe roost
Do you have a request ID? Like req_xxx? You should be able to find it in your dashboard
remote pawn
I don't believe so. Where would I find that?
ripe roost
You should be able to find it here https://dashboard.stripe.com/test/logs
remote pawn
I just came across what could be causing the issue
The same item should be one line item even if there are multiple quantity
by separating them, the 200 number is easily reached. We need to make sure one item is only one line item
ripe roost
Can you share that Payment Intent ID? (pi_xxx)
remote pawn
pi_3LIEanJSA3FhKdAx0A5G2xIR
ripe roost
Thanks - so taking a look at your account, there's no way to get an even higher limit for line items - 200 is the absolute max.
100 is actually our original default - and 200 is what we allow when you need more
remote pawn
it actually doesn't need to go above 200
we just need the itmes to be added to one single line item if its the same product
ripe roost
You need to do that combining of line items yourself - if you pass it in as separate line items we treat them separately. We don't automatically do any combining of line items like that
remote pawn
Ok thanks. I'm not sure what changed since we've done that in the past. You can see from that screenshot
ripe roost
Hmmm... Can you share the payment intent ID from the first screenshot?
remote pawn
you can see in this screenshot that we combine line items
remote pawn
Hmmm... Can you share the payment intent ID from the first screenshot?
pi_3Kz4MYJSA3FhKdAx0Wuy3ng2
kind gale
Hi there 👋 taking over for @ripe roost
Give me a few minutes to get caught up.
remote pawn
okay