arggh-API

[tight latch]

Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[near epoch]

Sure, req_azPuAXjLkQKpTk

[tight latch]

And can you also share with me the doc link?

[near epoch]

https://stripe.com/docs/invoicing/integration/programmatic-credit-notes#open-invoices

The explanation talks about custom line items, but the code example uses invoice_line_item, and the code example doesn't work.

[tight latch]

Thanks. Based on the log, you are passing lines as a object instead of an array. can you show me the code?

[near epoch]

stripeCreditNote = await stripe.creditNotes.create({
        invoice: stripeInvoiceId,
        lines: [
          {
            type: 'invoice_line_item',
            description,
            quantity: 1,
            unit_amount: Math.abs(amount)
          }
        ]
      });

EDIT: I changed the type to match the logged request

Probably some parsing happens in your API before the request gets logged. Or then Stripe's npm package has a bug.

My actual problem is related, I would be very happy to receive help for that. We are (apparently) using Stripe Tax. When I try to apply a Credit Note to an invoice, using custom_line_item, we get StripeInvalidRequestError: Custom line items are not supported for invoices with automatic_tax.enabled = true.

Our use case: we want to reduce arbitrary amounts from customers’ invoices. Example:

Fee 20$
Fee 25$
Fee adjustment -5$
Fee adjustment -2$
-------------------
Total 38$

or...

Fee 20$
Fee adjustment -25$
-------------------
Credit balance adjusted +5$

What is the correct way to achieve this? We are adjusting the invoices based on webhook calls before they are finalized.

[tight latch]

Ah, you are right! our doc is wrong, it should be custom_line_item instead of invoice_line_item

[near epoch]

Yep 👍

[tight latch]

Thanks for the feedback! I'll tell the team to get it fix soon.

[near epoch]

@tight latch sent a new message as I thought you either missed the question or that there's "one thread per issue" policy, but happy to address it here.

[tight latch]

Sorry the waiting, discord is quite busy today

Can you share with me the request ID of which you specified the custom_line_item ?

[near epoch]

req_464QdByhHyNmyA

[tight latch]

I don't have a direct solution for this. The best I think about is to give customer credit balance to offset the next invoice (https://stripe.com/docs/invoicing/customer/balance)

[near epoch]

Thanks. I believe this method has no way to tell customer where the balance/refund came from, like having a line item on the invoice does?

Also, if we remove automatic tax calculation, Credit Notes is the answer, am I correct?

[tight latch]

You can put a internal note when creating a credit balance, but it's not visible to the customer.

[near epoch]

I'm sure there is a valid reasoning for all this, but sure does seem like a random restriction that's preventing us from doing something trivial.

automatic tax = can't do many things you thought you could, only to find out after you have implemented 95% of the solution.

(as feedback)

[tight latch]

Thanks for the feedback. Can I trouble to write in to Stripe support https://support.stripe.com/contact so that we can pass along your feedback to the relevant team?