friiky2 - subscriptions | Stripe Developers | Page 1

true storm Jul 4, 2022, 8:42 AM

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Hi there!

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Give me a few minutes to look into this.

muted crown Jul 4, 2022, 8:45 AM

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Sure. Thank you very much. 👍

true storm Jul 4, 2022, 8:46 AM

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So I'm guessing you cancelled the subscription "at the end of the period", so in the customer protal there's a "renew plan" button?

muted crown Jul 4, 2022, 8:54 AM

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true storm So I'm guessing you cancelled the subscription "at the end of the period", so in...

Right

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Sorry did not see your message instantly

true storm Jul 4, 2022, 8:56 AM

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If you cancel the subscription right away, the "renew" button won't be here. If you do cancel the subscription at the end of the period, I see the "renew" button and I don't see a way to remove it unfortunately.
You can see all the settings here: https://dashboard.stripe.com/test/settings/billing/portal

muted crown Jul 4, 2022, 9:03 AM

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Ok, I'll just remove the portal button from my site so they can not access. If they need a invoice, I'll send it to them manually.

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Thank you very much for looking into it

#friiky2 - subscriptions