#iandk-subscriptions

1 messages · Page 1 of 1 (latest)

fallow cloud
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👋 happy to help

hollow vortex
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Hi!

fallow cloud
hollow vortex
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req_KYJ8PDsFCwpm0p

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I'm also passing the option days_until_due which seems to work just fine, just the payment behaviour doesnt seem to work

fallow cloud
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sorry I'm taking a look

hollow vortex
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thanks!

hollow vortex
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Any idea what the issue could be?

kind hedge
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Hey, taking over here

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What's the issue exactly?

hollow vortex
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The subscription is still created as active

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It should be inactive until the customer has paid the invoice

kind hedge
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You're using collection_method: 'send_invoice', that's the issue I think

hollow vortex
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hmm why is this an issue?

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I dont want to charge the customers default payment method

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I'd like to create a "manual" invoice where the customer can pay later and select the payment method he wants
The subscription should remain open until the invoice is paid

kind hedge
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Yep, unfortunately that's just not how it works – we start tracking the invoice status against the subscription follow the due date

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Which is only applicable to send_invoice subscriptions

hollow vortex
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Can you explain please?
What am I doing wrong?

kind hedge
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You're not doing anything wrong necessarily. But what you describe:

I'd like to create a "manual" invoice where the customer can pay later and select the payment method he wants
The subscription should remain open until the invoice is paid
Isn't possible unfortunately

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Any send_invoice subscriptions are automatically set to 'active', and that status will update to reflect the invoice status after the due date set

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i.e. past_due

hollow vortex
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Hmm is there any way to archive this?
I dont want to give the customer access to the product as long as the invoice hasnt been paid

kind hedge
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I guess you'll need to provision access against something else other than the subscription status field

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Potentially awaiting the invoice.paid event

hollow vortex
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Ok I see.
Is there an option to immediately finalize the created invoice?
Currently the invoice is created as draft and i'd like to immediately open it

kind hedge
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We only automate finalisation in charge_automatically subscriptions

hollow vortex
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Is there a reason why I cant create a send_invoice subscription as open?
I mean this should make more sense than the current way, right?
I mean I cant be the only one who only wants to give access once the invoice has been paid

kind hedge
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I mean I cant be the only one who only wants to give access once the invoice has been paid
Correct, and you'd rely on the invoice.paid event in this instance

hollow vortex
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Thank you, any chance you could consider this as a feature request?

winter gull
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Hey, apologies for missing your question for a bit. I can definitely make a feature request for this but unfortunately we can't guarantee if it will be added. I'm going to archive this thread for now but we can re-open if if you have further questions