Irish-portal | Stripe Developers | Page 1

unreal island Jun 20, 2022, 2:17 PM

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Hi there!

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FYI here on Discord we don't know much about Wordpress. But we can try to help with the Stripe part!

sweet pilot Jun 20, 2022, 2:17 PM

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Hello @unreal island 🙂

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Ohh okay got it. So our website is built on Wordpress .. a website platform

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How do you usually integrate the customer portal on sites? is it via button?

unreal island Jun 20, 2022, 2:22 PM

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You can learn more about the customer portal here: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal
Basically:

first you configure the portal once (either with the API or the dashboard)
then, every time a user wants to access the portal, you need to call the API to generate a unique URL where they can manage their subscriptions. Then redirect the user to that URL.

sweet pilot Jun 20, 2022, 2:42 PM

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ohh sorry

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I think I miscommunicated with the team

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so the thing is the customers get a link to the customer portal on their emails

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so that's the thing that I need to setup

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can we point stripe invoicing in one product ?

unreal island Jun 20, 2022, 2:44 PM

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If you want a customer portal link, you need to follow my previous message.

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can we point stripe invoicing in one product ?
what do you mean?

sweet pilot Jun 20, 2022, 2:45 PM

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unreal island If you want a customer portal link, you need to follow my previous message.

yes okay will do that

sweet pilot Jun 20, 2022, 2:45 PM

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unreal island > can we point stripe invoicing in one product ? what do you mean?

I am not sure with this one too it's a question from our boss

unreal island Jun 20, 2022, 2:47 PM

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well I don't understand the question, sorry.

sweet pilot Jun 20, 2022, 3:21 PM

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Hello again

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I am a bit confused on the customer portal thing

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how can I add the link into the invoice email with the link you send above

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is there a way where I can add the link to customer portal into the invoice email? @unreal island

stuck aurora Jun 20, 2022, 4:24 PM

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Hey there

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@sweet pilot do you still need help?

sweet pilot Jun 20, 2022, 4:26 PM

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hello @stuck aurora yes

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I am stuck on this one

"Next, add an endpoint that creates a portal session and redirects your customers. Make sure to authenticate customers on your site before creating sessions for them. To create a session, you need the customer’s ID and a return_url, which is required if a default return URL isn’t set in the Dashboard configuration."

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we are using a Wordpress site and I am not sure if I will add the code into a php on the backend on this?

stuck aurora Jun 20, 2022, 4:27 PM

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Do you have Stripe API calls in your WP site currently?

sweet pilot Jun 20, 2022, 4:27 PM

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no we don't have that yet

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we don't have membership thing on website so apparently we will just have a pricing page where the buttons there will lead to the stripe checkout

stuck aurora Jun 20, 2022, 4:29 PM

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Ah, so you're looking for a more no/low-code solution to allow customers to manage their subscriptions?

sweet pilot Jun 20, 2022, 4:29 PM

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yes if that will be easier and faster to setup..

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my boss said to add the customer portal into the invoice email

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but I contacted the support on the Stripe they said it was not possible

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"No, I am afraid that including a link to the customer portal into the invoice email is not possible. You would need to build out your own emails if you wanted a link to where the customer portal was built in. Through the customer portal they could manage their invoices, but a link to the customer portal in the invoice link can't be added I am afraid."

stuck aurora Jun 20, 2022, 4:30 PM

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Ok, got it. You can configure a Customer Portal link via the Dashboard

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No integration effort on your part

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See: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal?platform=Dashboard

Integrate the customer portal

Learn how to integrate the customer portal.

sweet pilot Jun 20, 2022, 4:31 PM

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yes I am following that link

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but I am stuck on the 2) Implement a redirect on your site

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stuck aurora Jun 20, 2022, 4:33 PM

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Ah, my bad. I'd linked to a beta

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😬

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You could add a link to your invoice/emails which invokes a PHP function create the session and redirect the user

sweet pilot Jun 20, 2022, 4:38 PM

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okay but where can I edit the email?

stuck aurora Jun 20, 2022, 4:39 PM

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You can't, you'd need to use your own emails

sweet pilot Jun 20, 2022, 4:40 PM

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you mean like an email marketing platform??

stuck aurora Jun 20, 2022, 4:41 PM

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Well, either that or by configuring/sending emails using our events/webhooks

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We're working on a new feature to enable a no-code Customer Portal (which is what I linked to but you can't see)

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I'd recommend speaking to support about that and perhaps they can get you early access: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sweet pilot Jun 20, 2022, 4:43 PM

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But I need to make this work today 😦

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I will just proceed with this then

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"Next, add an endpoint that creates a portal session and redirects your customers. Make sure to authenticate customers on your site before creating sessions for them. To create a session, you need the customer’s ID and a return_url, which is required if a default return URL isn’t set in the Dashboard configuration."

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but I am stuck

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I tried adding it into the site but the site got an error with the customer ID

stuck aurora Jun 20, 2022, 4:44 PM

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You need to have a PHP function somewhere that when invoked redirects to the Customer Portal session URL

stuck aurora Jun 20, 2022, 4:45 PM

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sweet pilot I tried adding it into the site but the site got an error with the customer ID

What error?

sweet pilot Jun 20, 2022, 4:45 PM

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the one on the youtube is for rails so I can't understand how to apply it on php

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stuck aurora Jun 20, 2022, 4:45 PM

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Yeah, because you need to pass a cus_xxx ID for the Stripe customer you want to use with the session

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{{CUSTOMER_ID}} is just a placeholder

sweet pilot Jun 20, 2022, 4:47 PM

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so how do I call the customer ID

stuck aurora Jun 20, 2022, 4:47 PM

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Well generally you'd persist that against a user in your database/session

sweet pilot Jun 20, 2022, 4:48 PM

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so meaning I really need to connect the wordpress site into Stripe?

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to call for the customerid?

stuck aurora Jun 20, 2022, 4:49 PM

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You need to retrieve the cus_xxx from somewhere, yes

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The Customer Portal session is generated using the data from that Stripe customer

sweet pilot Jun 20, 2022, 4:49 PM

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is that the meaning for this part?
"Make sure to authenticate customers on your site before creating sessions for them."

stuck aurora Jun 20, 2022, 4:50 PM

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Yes, exactly

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Closing this out. We'll be back tomorrow if you still need a hand!

#Irish-portal