#Uzairalam-direct-charges

1 messages · Page 1 of 1 (latest)

faint rune
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Hey there!

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What type of Connected Accounts are you using?

idle stag
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custom connected account

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with full type service agreement "Card payment capabilities are enabled"

faint rune
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What type of account though? Standard, Express, Custom?

idle stag
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Custom

faint rune
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Okay, so in that case, can you tell me more about why you want to use Direct charges with Custom? We highly recommend that you don't do this.

idle stag
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Because My platform's settlement currency is USD and my sellers and buyers are from Europe.
Currently when they sell something there amount goes to my platform in USD and then my platform transfer that amount back to the seller in USD , while seller receives that amount in EUR because the settlement currency of seller is EUR.

faint rune
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Have you looked into using on_behalf_of?

idle stag
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To avoid the conversion fee I'm using on_behalf_of in my siingle payment checkout session.
But I cannot use on_behalf_of for Subscriptions checkout session.

Thats why I want to use direct payment so the seller can receive his amounnt directly

idle stag
faint rune
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Ah okay so that is the core of the issue

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You want OBO for Subs

idle stag
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exactly! If we can

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or any other alternate of OBO for subscription.

faint rune
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Okay so I'd recommend writing into our Support team and asking them if there is a way to do OBO with Checkout and Subscriptions.

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I think they will be able to help you out

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I highly recommend that you don't do direct charges with Custom

idle stag
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I think I've already discussed that point with many agents they told me that we don't have OBO for subscriptions right now Stripe is working on this feature.

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Why are you not recommending the Direct charges for custom account?
What are the major issues?

dense jasper
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Hello, bismark had to step out, I am catching up and can help with this thread.

idle stag
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I think I've already discussed that point with many agents they told me that we don't have OBO for subscriptions right now Stripe is working on this feature.

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Why are you not recommending the Direct charges for custom account?
What are the major issues?

dense jasper
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I will check in to our docs on that feature again. I thought it was possible for them to help on this.

Quick bullet points on Custom+Direct charge issues are:

  • It makes disputes and refunds harder to see and process
  • Platforms have to cover for the negative balance on the connected accounts
  • Not compatible with Radar
  • It is harder for the platform to get metrics because more of the data lives on the connected accounts
idle stag
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Can we transfer the amount to the Custom connected account "with Full services agreement type" using destination charges?

dense jasper
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Good question. Will check in to that as well.

idle stag
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Are you with me?
Waiting for you response.

dense jasper
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Yes, I am still with you. I had to bounce to a couple other active threads but have been looking. This behavior can be hard to figure out

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Yes, you can create destination charges and transfer funds to your connected accounts that have full service agreements.

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It looks like it may be worth reaching out to support again about the OBO functionality. Not sure how recently you may have reached out but I think it should be possible for them to help you there

idle stag
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ok Sure! Let me more refine my above question.

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Can we transfer the amount to the Custom connected account "with Full services agreement type" using destination charges?
(Connected accounts country is different than platform's country)
Is this possible too?

dense jasper
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I do see how you said that before and I missed it. Haven't found an answer to that immediately, testing now and will let you know what I can see

idle stag
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Thanks! I'm waiting for your response.

dense jasper
idle stag
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Thanks for your help

dense jasper
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Of course, sorry there weren't easier answers for some of these