#ghost-subscription-name
1 messages · Page 1 of 1 (latest)
The portal shows the product name by default
Just to clarify @full beacon by portal you mean Stripe's Dashboard?
Or the Customer Portal?
Customer Portal
okay just wanted to make sure. So yeah we show the Product name by default
Basically I have the products stored in a table in my database, I am unsure if I should switch to use the products tab on the stripe dashboard but the problem remains the same
but we shipped https://stripe.com/docs/api/subscriptions/create#create_subscription-description a few weeks ago that can be also displayed in the Customer Portal
But really we actively recommend properly using Products and Prices in Stripe really
https://stripe.com/docs/products-prices/getting-started covers a lot of this
Ah, yea this is how I create the checkout session and subscription at the moment
the user can change the display name of their product on our website and I want to reflect that in the customer portal as a user might have 5 or 6 subscriptions with the same name which means they don't know what one is what
my bad I read your response and forgot to come back
The Product Name should likely be stable and not a brand new price/product each time. It's supposed to represent something like the category of what you sell or your service
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-subscription_data-description this is what you want to set instead that'll set the Subscription's description which is displayed in the portal, and then you can change it via https://stripe.com/docs/api/subscriptions/update in the future
Alright will try that thank you so much!
no worries, it's a lot of people to help take your time 😅