#ghost-subscription-name

1 messages · Page 1 of 1 (latest)

keen wadi
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The portal shows the product name by default

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Just to clarify @full beacon by portal you mean Stripe's Dashboard?

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Or the Customer Portal?

full beacon
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Customer Portal

keen wadi
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okay just wanted to make sure. So yeah we show the Product name by default

full beacon
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Basically I have the products stored in a table in my database, I am unsure if I should switch to use the products tab on the stripe dashboard but the problem remains the same

keen wadi
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But really we actively recommend properly using Products and Prices in Stripe really

full beacon
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Ah, yea this is how I create the checkout session and subscription at the moment

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the user can change the display name of their product on our website and I want to reflect that in the customer portal as a user might have 5 or 6 subscriptions with the same name which means they don't know what one is what

keen wadi
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my bad I read your response and forgot to come back

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The Product Name should likely be stable and not a brand new price/product each time. It's supposed to represent something like the category of what you sell or your service

full beacon
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Alright will try that thank you so much!

full beacon